
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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ASK FOR ROGER HARRY! This is my first Mercedes, and as the Star moniker logo embodies, my car purchase experience at Silver Star Motors was just that. Classy, calm, polite This is my first Mercedes, and as the Star moniker logo embodies, my car purchase experience at Silver Star Motors was just that. Classy, calm, polite and most importantly, I felt like a friend, not $$ to be made. This was my best car buying experience. Harry was professional, outright honest, and made everything easy going. There was no haggling, no pushing, I directed the purchase at my own discretion and comfort zone, start to finish. The car was in immaculate condition, and Harry made it a point to address all my concerns. His communication was impeccable. This is the car shopping experience you want. Stuttgart, if you're reading this, you guys are doing all the right things at this dealership. I recommend all prospective buyers to come take a visit. The car I purchased was competitively priced. For a pre-owned car, its in pristine condition. Definitely ask for Roger. In one word, I would describe this experience as "extraordinary". More
EXCELLENT EXPERIENCE! WONDERFUL STAFF! Carlos Nazario treated me with kit gloves. Listened to my needs made them happen. Professional, respectful a gentleman and a scholor! Held my hand fro Carlos Nazario treated me with kit gloves. Listened to my needs made them happen. Professional, respectful a gentleman and a scholor! Held my hand from begining to end and the experience left me breathless. This place works in unisom, team together like a real family. Everyone here loves their work and it shows when you are a customer. Christian Charvet very supportive. Devin Mangru!! REALLY loved this guy-he took much patience to go over the entire function of my new vehicle. Bob DiMaio, great guy. Went through each line of my new contract and gave solid, pratical advice. I would highly recommend this dealership to everyone. Carlos Nazario told me that everything was going to work out and that I would be satisfied and he was right. Everyone I just mentioned, I need to say this, they all know their product like they designed and engineered it themselves. No stone was left unturned and options were laid out and I am a happy, satisfied customer. More
Mr.Katz Exceeded my expectations with such a high standard service! Aaron demonstrated great knowledge of the vehicles. He was able to produce favorable deal Exceeded my expectations with such a high standard service! Aaron demonstrated great knowledge of the vehicles. He was able to produce favorable deal that fit in our budget! More
Best Car Buying Experience Ever! My experience at Silver Star was a completely pleasurable experience from start to finish. From the initial call from Herman, who responded to my int My experience at Silver Star was a completely pleasurable experience from start to finish. From the initial call from Herman, who responded to my internet inquiry of a listed vehicle convincing me to come in, to Anna the salesperson who closed the deal selling me the exact car I did not even know existed as a result of her insight and sales prowess, extending to Robert, the Business Manager who was extremely pleasant and worked out a phenomenal deal, I have absolutely no complaints. The staff at Silver Star are incredibly professional, friendly and quick. I went into the dealership and within 30 minutes, I was settled on the car I purchased the following day. Anna was a complete joy to work with. She made the buying experience enjoyable, as I was getting extremely frustrated prior to entering Silver Star. I will be recommending this dealership to everyone I know and will definitely send them to Anna. More
Carlos Ortiz, Friendly Atmosphere I was very pleased with Anna, my sales person. She was not only pleasant but also very professional and made my visit to the dealership very comfortab I was very pleased with Anna, my sales person. She was not only pleasant but also very professional and made my visit to the dealership very comfortable. She made sure that i knew all i needed to know about the vehicle i wanted to purchase. With that said, i purchased my Mercedes ML350. I am very happy with my suv, Thank You again Anna. More
VIP Treatment My experience can represent many cases of good people who felt rejected in many ways for not having a good credit score, i was trying to apply in many My experience can represent many cases of good people who felt rejected in many ways for not having a good credit score, i was trying to apply in many, many dealerships so i can get a car, i was denied in all of them, and not only that, i felt like it would be impossible. One day, i was passing by for Long Island City Silver Star MB dealership, and decided to try one more time. A wonderful sales person Annamaria Gjomarkaj give me the welcome and asked me if i need help, i said NO THANKS!!!, im just looking, then i opened myself to telling her my situaation, and gshe says.."I want to help you", sounded very convinced and very sure she could it help, i just didnt want to waste her time or mine, finally i filled the paper work, give her the down payment, and i was waiting for her to tell me in any moment...Sir ull need a cosigner...then i will walk home with empty hands......she treated me like i was buying the most expensive car so that earned my trust to her and i felt like a VIP New Costumer, finally i went home with not many expectations, and when i saw my phone i had a missing call from her, when i called back she told, come to pick up your new car, i was like WOWWW!!!, she is the best, also the people in that dealership, would i recommend them in the future?, OFCOURSE!!!!! Thank You Juan Pinilla More
a very pleasant experience I entered the showroom and was immediately greeted by an attendant at the reception desk. Jay Dari, a sales consultant, soon appeared to help me. I I entered the showroom and was immediately greeted by an attendant at the reception desk. Jay Dari, a sales consultant, soon appeared to help me. I explained to Jay what i was looking for and he got to work. Within about an hour we had found the car i was looking for and negotiated a deal. I had been to two dealerships prior to visiting Silver Star Motors and must say that the service I received at Silver Star greatly exceeded my expectations. Jay Dari is a professional and the dealership is a no-nonsense operation. I felt that the experience was very transparent and everyone was respectful and concerned with my satisfaction. More
Mercedes GLK 350 4MATIC I felt that we were treated with the utmost respect and there was no sales pressure. They were willing to negotiate in good faith for a fair value of I felt that we were treated with the utmost respect and there was no sales pressure. They were willing to negotiate in good faith for a fair value of the vehicle. Mr. Katz took the time to review all aspects of the vehicle, in detail, so that we were comfortable with our choices. More
The easiest purches ever I dealt with Robert Sulaymanov. It took us only 3 days to find that perfect car. He went out of his way to find the care that has everything we wanted I dealt with Robert Sulaymanov. It took us only 3 days to find that perfect car. He went out of his way to find the care that has everything we wanted and that was in our price range. Mr. Sulaymanov was knowledgeable so every question that we had he was ready and able to answer. What I also liked a lot was the fact that he was able to tell me about newer model that wasn't out yet so I would know what I was missing out on if I purchased 2014 model. Over all service was perfect in my opinion. At the very end when signing that contract dealership offered additional options to be purchased for the car. Key word, they offered it, they weren't selling it nor were they pushy about it. After getting the car within just 3 weeks Mr. Sulaymanov called me twice to make sure that car was running fine and that I was happy with it. Before even taking the car out of dealership Robert spent 30 minutes with me and showing and explaining every single button, dot and the spot in the car. He also helped with setting up things like Bluetooth, GPS, setting for auto lights, auto mirror folding etc. And I am not the easiest person to deal with. Well he and everyone else in dealership were able to handle me. I would highly recommend this dealership and look for Robert Sulaymanov I can voucher for him but everyone else around there seemed nice and very professional. This is my 3rd new car, my first Mercedes and my easiest decision ever. More
Wonderful Day! May 6,2014 was a great day for me. I finally purchased the car of my dreams. A retirement present for myself, I got the car I wanted at the price I wa May 6,2014 was a great day for me. I finally purchased the car of my dreams. A retirement present for myself, I got the car I wanted at the price I wanted. Great experience at Silver Star Motors from start to finish. Internet sales representative ,Herman Anyangwe, promptly answered my inquiry and confirmed availability of car. Once I arrived at the showroom, Beatriz Rodriguez was very pleasant, efficient and helpful. Great experience! More