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Silver Star Motors - Service Center

Long Island City, NY

4.7
263 Reviews

263 Reviews of Silver Star Motors - Service Center

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November 11, 2020

I was most impressed with this dealer because of professionalism and clarity. And respect of my time. Very personable wouldn’t change for the world. Jeannette is great More

by Yolanda.Moore-Daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
November 09, 2020

It is a pleasure to work with Cindy at service department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! More

by bardha_alb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Koka
November 04, 2020

Jeannette was absolutely wonderful, and was able to help me with everything that I needed. Will definitely be coming back to her for any issuers that I may have on my Mercedes! More

by Haider Salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
November 04, 2020

The service was great! Mr. Carlos Mejia from the service department and Mr. ken Brill from the parts department couldn’t have done a better job for my 2015 SLK 350. I needed my front rotors and pads to be r More

by E. Acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brill
November 03, 2020

Jeannette is the great the Servicw ia great i was Jeannette is the great the Servicw ia great i was accomadated as needed for my work van i wouldn’t service my van any place else More

by admatconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
October 31, 2020

I have been a loyal customer to Mercedes Benz since 2014 Ms carol Marin has taken my experience to the next level will look for ward to going back thank you More

by jeff.alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 30, 2020

Jeannette is always very professional. She goes over and beyond for her customers. I always feel like I received great service when I deal with Jeannette. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
October 30, 2020

Carlos, my service advisor is excellent.... service was completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvem More

by Ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Great and friendly service from Carol even early in the morning. Got the car turned in for inspections and service, back in half the estimated time. More

by MZ
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 30, 2020

Carol was amazing at finding me a sales rep on a deal for a new 2021 GLA250. I walked in to just get a service and ended up driving out with a new car the same day. Dawn was amazing and didn’t just care abou More

by Hakim228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Morin
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