Simi Valley Chrysler Jeep Dodge Ram

BIG ITEM....return phone calls AND make phone calls to follow up. On top of this , when attention was needed to resolve my Sirus radio issue, they not only took care of right away but called me right back follow up. On top of this , when attention was needed to resolve my Sirus radio issue, they not only took care of right away but called me right back to CONFIRM it was taken care of. I did not need to chase the issue nor the person to deal with either my sale or my issues after sale. Calling the customer for good news or bad news is always worth YOUR time. It is not a pleasant experience to have a dealer pester you to death before and when you buy a car then they drop you like a hot potatoe after they sell you a car. KIRBY did none of the above. Thanks. The only Critique I could give is be aware of the time a person has to wait for your financial guy. My deal was a slam dunk yet my wait was well over 1 hr befor I made it into sign my papers. With. 810 credit report and 15K down there really is no reason to wait. All that said, once in the process the paperwork was handled to a "T" and very efficiently . Again , thank you. I happen to be there when it was busy. Guys did a good job even though one could tell it was busy. Pam is my sister but that really had no bearing on my purchase. I have been looking for 2 months at other dealers like Moss Motors and Redlands jeep. They never would call back in a timely matter with info on car. I just happen to drive 120 miles north one day, stopped by to see my sister and Kirby had the jeep I wanted. The sales team did the rest. It was a royal pain to drive so far to buy a car for me. But in the end was well worth the friendly professional service and I will do it again. More

Art and Bob were fantastic. Both super helpful, straightforward and nice. I will def recommend Simi Valley Auto in the future. Thanks for everything. Super stoked straightforward and nice. I will def recommend Simi Valley Auto in the future. Thanks for everything. Super stoked More

Art was very friendly and very helpful. He was more than willing to show us a varity of cars without hesitation. He was very open and honest and our buying experience was the best I can recall in 30 years. willing to show us a varity of cars without hesitation. He was very open and honest and our buying experience was the best I can recall in 30 years. Highly recommend him and the dealership. Bob in finance was also terrific. More

This was the Best experience I've had in buying a truck in over 35 years. Internet is the only way to go . Art responded with all my questions within hrs. No hassle, had no surprises when I went to sign th in over 35 years. Internet is the only way to go . Art responded with all my questions within hrs. No hassle, had no surprises when I went to sign the papers. Great place and management. Would highly recommend them More

The people at this dealership are of the highest caliber of integrity and honesty. I have been to many dealerships in my life time and this one by far was the best. Ralph Smith who was the salesman who help of integrity and honesty. I have been to many dealerships in my life time and this one by far was the best. Ralph Smith who was the salesman who helped me and made it easy to buy from this dealership. He is a great asset to this dealership. I plan on recommending to my friends to visit Ralph if possible when looking for a vehicle. Bob Hazeski who helped us during financing was extremely pleasant and helpful. I have never met anyone in finance I liked until I met Bob. We never felt pressured to buy any extra plan or add on. I can not recommend this dealership enough. More

The staff at this dealership really care about customers, they answered all my questions, explained all the features on the vehicles I was considering and that's why I ended up buying from them - I'm so happ they answered all my questions, explained all the features on the vehicles I was considering and that's why I ended up buying from them - I'm so happy. I drove over 90 minutes to get there, but it's worth it when you get a good deal. I would highly recommend this dealership to anyone, not because I got a good deal, but because the staff is awesome too. More