Simi Valley Toyota

I'm very happy with the service department! Robert went above and beyond! Thanks everyone! Robert went above and beyond! Thanks everyone! More

Excellent service! Kevin, Mike and the rest of the staff were friendly, courteous and responsive. Kept me up to date with texts and links to apps where I could track st Kevin, Mike and the rest of the staff were friendly, courteous and responsive. Kept me up to date with texts and links to apps where I could track status and arrival time for my ride to and from the service center. More

Great customer service. Kept me informed about the status of my vehicle. The shuttle driver is always very nice also. Kept me informed about the status of my vehicle. The shuttle driver is always very nice also. More

I am thrilled to share my outstanding experience at Simi Valley Toyota Yesterday, I had the pleasure of servicing my vehicle at their facility, and I was blown away by the top-notch service and hospita Simi Valley Toyota Yesterday, I had the pleasure of servicing my vehicle at their facility, and I was blown away by the top-notch service and hospitality. From the moment I walked in, the staff welcomed me with warm smiles and promptly attended to my needs. The service advisor Manish, was incredibly knowledgeable, friendly, and kept me informed throughout the entire process. The facility was immaculate, and the waiting area was comfortable and well-equipped with amenities. The team worked efficiently, and my vehicle was ready sooner than expected. What truly impressed me was the attention to detail and the extra mile the team went to ensure my satisfaction. They even provided a complimentary vehicle inspection and offered valuable recommendations for future maintenance. I am thoroughly impressed with Simi Valley Toyota and their commitment to excellence. If you're looking for a trustworthy and customer-centric dealership, look no further! I will undoubtedly return for all my future vehicle needs and recommend them to anyone seeking exceptional service. Kudos to the entire team for a fantastic experience! More

Rob Osborne has been great but sometimes the actual service is suspect. We go there really for convenience. service is suspect. We go there really for convenience. More

Made a 75 mile trip to see this vehicle and besides the vehicle being nice the experience of buying was terrible. First of all Shane lied about his position and forced me to run a credit check when I was a vehicle being nice the experience of buying was terrible. First of all Shane lied about his position and forced me to run a credit check when I was already approved from my bank. He told me he would run one credit bureau but lied again and ran all 3 just to see my overall credit score. At the end I explained my experience to a manager hoping to come to a conclusion thinking he would help me out and give me a better experience and he was no better. He let me walk not caring about my experience as long as at the end of the day they got a sale. Terrible experience would not go back to that dealership again. More

Great customer service. Wait time was reasonable, and the waiting area was comfortable. Oscar was great! Respectful, friendly, and clearly communicates. Wait time was reasonable, and the waiting area was comfortable. Oscar was great! Respectful, friendly, and clearly communicates. More

Rob Osborne is a credit to your organization. He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire r He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire rotation. It was scheduled to be finished by 1:00. My car was not completed until 3:30. I have never had to wait that long for my car in all the times I have been receiving service. It was very disappointing. I’m aware that things happen, but I left my car at 10:15 for just a routine service. Why even bother with appointments? More

Oscar was very helpful with our daughter bringing in our Prius. She's new to the world of automotive repairs and felt very taken care of by Oscar. Prius. She's new to the world of automotive repairs and felt very taken care of by Oscar. More

As purchasing a vehicle can seem daunting, my experience was completely the opposite. Nicki, Steven, and the rest of the staff made my purchase seamless, simple, and enjoyable. I couldn’t have been more sat was completely the opposite. Nicki, Steven, and the rest of the staff made my purchase seamless, simple, and enjoyable. I couldn’t have been more satisfied! I highly recommend Simi Valley Toyota! More