Simi Valley Toyota

Had a simple tire rotation service. Wheel lock key "went missing". Very dishonest service advisor. I still have one free Toyota Care service available to me, but after this experience, Wheel lock key "went missing". Very dishonest service advisor. I still have one free Toyota Care service available to me, but after this experience, I won't be back to Simi Valley Toyota service department. Parts department is great, though. More

I brought my car in to drop it off for service the following day. Three guys were sitting there not helping anyone. They said that I needed to wait for the person that would take care of my paperwork following day. Three guys were sitting there not helping anyone. They said that I needed to wait for the person that would take care of my paperwork. He was already helping someone with another person waiting. Is there a reason one of the three other people could not have helped us that were waiting? More

The service center was clean, orderly, organized and professionally staffed. The Service Department interaction and processes was efficient and pain-free. professionally staffed. The Service Department interaction and processes was efficient and pain-free. More

Took my 2017 Sienna in for it's 160,000 mile maintenance. Nothing unexpected found. Since this is a service review, why do you only have Sales Dept. people in the "Rate People You Worked With" list? Shou Nothing unexpected found. Since this is a service review, why do you only have Sales Dept. people in the "Rate People You Worked With" list? Shouldn't that be a list of Service Dept. people? More

Everyone at this Dealership was kind, considerate, helpful, and a pleasure to connect with. They were transparent in their negotiations and patient with the process--it was enjoyable, not pressured. I helpful, and a pleasure to connect with. They were transparent in their negotiations and patient with the process--it was enjoyable, not pressured. I left buying a car at a great price and I will return to them for my next vehicle. I highly recommend them. I worked with Carson, Rigo, and Juan. The culture there is positive and customer-focused. More

They are always courteous, thorough, and timely. I went in without an appointment and still had our car serviced. Their Service team rock!! I went in without an appointment and still had our car serviced. Their Service team rock!! More

Amazing customer service, attentiveness and care which the Simi valley Toyota can offer. Thank you the Simi valley Toyota can offer. Thank you More

Love this dealership, and Mark is awesome! ! Will definitely be coming back for service and purchases. ! Will definitely be coming back for service and purchases. More

It was good and quick service while waiting in the waiting room with excellent place, thanks waiting room with excellent place, thanks More

Bought online late Saturday morning. Got to dealer and was greeted by Jonas and then Ricky Arambula an amazing person detailed in explaining to my daughter all aspects of the vehicle wit Got to dealer and was greeted by Jonas and then Ricky Arambula an amazing person detailed in explaining to my daughter all aspects of the vehicle with patience. When on a Saturday the wait for finance was taking time, he went direct and asked the finance manager Paul to take care of me as I had an appointment. Paul took over and was amazing and efficient. Great staff, great online portal the best I have seen in SoCal for Toyota. Hope to be a return customer in the future. Nothing compared to terrible pressure cooker sales people of the San Fernando Valley 🤣 More