Simi Valley Toyota

Very friendly team, feels like a family. Very patient and not pushy. Feel Like they gave us a very respectable initial quote, earning our trust from the beginning. Eddie is an excellent sal Very patient and not pushy. Feel Like they gave us a very respectable initial quote, earning our trust from the beginning. Eddie is an excellent sales consultant. More

The Service Center is very polite, fast, and efficient. would recommend to friends and family would recommend to friends and family More

It takes a long time for maintenance to be completed. I was waiting for 3 hours. I was waiting for 3 hours. More

I love the car that I bought. The sales people were helpful, knowledgeable, and not overly pushy. The sales people were helpful, knowledgeable, and not overly pushy. More

Thank you for excellent service. I really appreciate with the friendly service I have received I really appreciate with the friendly service I have received More

I went in to get information returning a soon-to-be-ending leased car, not planning on actually doing anything about it quite yet. But I wound up leasing a new car, thanks in part to good bu soon-to-be-ending leased car, not planning on actually doing anything about it quite yet. But I wound up leasing a new car, thanks in part to good but not pushy salesmanship by Joe Black, a good deal on the monthly rate, and an easy experience overall. I also wanted a couple of extra features on the new car that were taken care of by the service department within a day of my coming back to fulfill the requests. Thanks for all your help. More

Mario was very helpful for the initial online portion but the day we did the test drive he turned us over to Joe Black. Joe was very helpful and knowledgeable. I would also like to thank the finance gentlema the day we did the test drive he turned us over to Joe Black. Joe was very helpful and knowledgeable. I would also like to thank the finance gentleman. I think they all deserve 5 stars. More

My wife and I had a bad experience at this dealership. During every step of the sale, we were pressured. We originally came in to check out a car and get a price, that’s all. We made our intentions clear. During every step of the sale, we were pressured. We originally came in to check out a car and get a price, that’s all. We made our intentions clear. Normally we like to sleep on a big financial decision before committing, but the salesperson gave us an ultimatum, accept a deal now or receive a higher price later. Worse yet, we were told that we could change our mind and “return the car” (those words exactly). We tried to do this, with only one mile on the car and was told by management that we couldn’t do this… that only used cars have this option. Selling them the car at a huge loss was their only remedy… When we brought up the salesperson’s misleading tactics, we were gaslighted. Suddenly those words were never said… in front of management, it was our word versus their’s… it didn’t go in our favor… All I can do now is warn others. If you’re looking for a Toyota, I highly recommend Toyota of Glendale instead. We bought a car from them last year. They are honest people. In Glendale, my wife and I were treated with respect. It’s a long drive for us, but it’s well worth the effort. More

I am very pleased with the friendly, professional and efficient service I received. I appreciate the fact that I was not pressured to do all the services that were recommended due to the fact that they d efficient service I received. I appreciate the fact that I was not pressured to do all the services that were recommended due to the fact that they do not fit my current budget. I also appreciated the shuttle service. Both drivers were friendly, courteous and prompt. More

After the appointment I phoned or texted 2 times to find out which 2 services are still recommended. We did discuss those things before I left, but I only remembered one of them. Since I could not figure i out which 2 services are still recommended. We did discuss those things before I left, but I only remembered one of them. Since I could not figure it out on my receipt, I needed to be reminded what they were. I got a return message from my service representative saying he was busy and would get back to me. He did not return either message. After the first time I did speak with someone else, who told me two things that hadn't been discussed while I was there. Sounded like he was just trying to sell me additional service. More