Simi Valley Toyota

First Matt B is amazing! I purchased a vehicle and unfortunately had a couple of issues, HOWEVER Matt went above and beyond to fix the problem, had me in a loaner car, and ha I purchased a vehicle and unfortunately had a couple of issues, HOWEVER Matt went above and beyond to fix the problem, had me in a loaner car, and handled the problem until it was totally resolved! He said they stood behind their cars and they absolutely did 💯! Thank you to Mario and Matt B you are truly what customers satisfaction and service is meant to be 😊 More

There is one problem I have with the service department. That problem is the communication of an issue not listed in the planned work as documented in the initial plan. Many times I have to call to see if That problem is the communication of an issue not listed in the planned work as documented in the initial plan. Many times I have to call to see if my car is ready. Then at 5:00 pm I am told they found a problem or something that needs to be addressed even though I dropped off the car in the morning. Many times it is a simple issue and I ether have to come back or leave the car to get it fixed. If a problem is found, it should be communicated as soon as possible so that I can make a decision about it and hopefully get it addressed the same day I have my routine maintenance performed. More

Mario was friendly & helpful from beginning to end and even after I signed the papers. Paul was also very courteous as he helped understand my insurance options. even after I signed the papers. Paul was also very courteous as he helped understand my insurance options. More

Awesome, friendly service from Mark. He was able to answer all my questions. He and the team took care of my car quickly. I'll definitely return the next time my car needs anything. He was able to answer all my questions. He and the team took care of my car quickly. I'll definitely return the next time my car needs anything. More

Great service help me a lot With lowering car payments . They are always happy to help . They are always happy to help More

Michael made buying my 2024 Venza very pleasant. .I didn’t feel pressured to buy the day I went in. .I didn’t feel pressured to buy the day I went in. More

Manish in service was very helpful in my first service for my new RAV4 Prime and providing me with my second key. Service dept waiting room was comfortable while I waited for my vehicle and I appreciate for my new RAV4 Prime and providing me with my second key. Service dept waiting room was comfortable while I waited for my vehicle and I appreciate the free coffee (snacks or doughnuts would be nice as well). Overall, an excellent experience. More

My experience was very positive and Miles made the experience a good one. The environment was very professional and welcoming. It was my first time buying a new car so typically the experience can b experience a good one. The environment was very professional and welcoming. It was my first time buying a new car so typically the experience can be challenging, but this experience went pretty smoothly. More

Thank you so much for your great support and a wonderful experience. We appreciate your honesty and professionalism. experience. We appreciate your honesty and professionalism. More

Manish was great, very helpful and efficient, would definitely like to work with him in the future definitely like to work with him in the future More