Simi Valley Toyota

I drove over an hour and these guys did a great job. Reasonable, gave me what I wanted and provided great service. Reasonable, gave me what I wanted and provided great service. More

I was called in for the "Second Key Delivery Program. " Robert Hudson was my Service Advisor. I thought it would be a quick interaction, but Robert thought they'd need at least an hour, maybe a little m " Robert Hudson was my Service Advisor. I thought it would be a quick interaction, but Robert thought they'd need at least an hour, maybe a little more. I asked if they had a loaner, I had planned to take care of errands around town after my service visit. Robert said no loaner was available but he would see what he could to to minimize my wait. I sat down in the waiting area. Easily, within ten minutes, maybe five, he called me over. I thought he needed more information, but when I went to his work station he said the key was done. I was impressed, to say the least! Outstand service! I will ask for Robert as my service advisor for my future service visits. More

Robert was very helpful; although, the technicians had left for the day, when I told him that our battery was dead and that we needed one desperately, he offered to take care of the problem and he not onl left for the day, when I told him that our battery was dead and that we needed one desperately, he offered to take care of the problem and he not only sold us a battery, but installed it himself; to my wife and I that was going far and beyond what we expected! More

Rob Osborn got me in and out in the estimated time frame, which allowed me to get to work in time to get a part day in. which allowed me to get to work in time to get a part day in. More

Treatly fairly, no hard sell, salesman and finance guy were respectful and patient. Good experience were respectful and patient. Good experience More

Easy to obtain appt for service. Staff is friendly and very competent. Prices for service is fair Staff is friendly and very competent. Prices for service is fair More

Mistakes were made. Mark saved the day. As for the rest of the staff I dealt with I wouldn’t hire them my self. Mark saved the day. As for the rest of the staff I dealt with I wouldn’t hire them my self. More

They were friendly, fast, honest, and all around great to work with. Very happy with our experience! work with. Very happy with our experience! More

It is ALWAYS a pleasure to have Mark Platz service my car. He is friendly, clear, helpful and tries his very best to have the car serviced in a timely manner so that my wait is not extended. I do not liv car. He is friendly, clear, helpful and tries his very best to have the car serviced in a timely manner so that my wait is not extended. I do not live close to Simi Valley Toyota but I will continue to make the drive to take my Rav4 there mainly due to Mark and the team. Thank you! More

Always great and courteous service - can always count on great service when I bring my car in great service when I bring my car in More