Simi Valley Toyota

Joe Black is the greatest salesman they have. . make sure he gets all the props . make sure he gets all the props More

Worst communication during this visit. The service representative was not friendly. I had a mailer of discounts that I had received from Toyota. One of them being a discount oil change. I The service representative was not friendly. I had a mailer of discounts that I had received from Toyota. One of them being a discount oil change. I handed the representative the mailer. He took the mailer with ALL of the discounts. stating my car would be ready the following day. I declined all but the oil change at this time, which was stated to have been completed. I called representative and he was busy on another call. I attempted to request a driver, but could not. The recommended services were near just under $4,000.00. I started that site to the cost, I would need to get other quotes. My call was not returned until a few hrs later. Representative stated he wanted to be sure I knew my car was ready for pick up because I didn't answer his call. HE NEVER CALLED!! After I hung up, I was then able to request a ride through the link provided at do off. When I picked up my vehicle, the prices were not listed on the print out of recommended services. I didn't receive the remainder of the discounts that were printed on the mailer. I'm sure there were discounts for services that were recommended. More

Michael Diaz is the BEST. Simi Valley Toyota is the BEST. This is my second lease with them and I wouldn’t go anywhere else. Keyes Toyota is closer to me, but I’ll always driv Simi Valley Toyota is the BEST. This is my second lease with them and I wouldn’t go anywhere else. Keyes Toyota is closer to me, but I’ll always drive to Simi Valley. They don’t leave you sitting for hours. They are warm and welcoming, extremely professional but not stuffy. They make the deal work. They went out of their way to make me happy even changing the seats on my new car. They do what they say they’re going to do. I feel safe with them. Ask for Michael Diaz. More

It was pretty simple, the price was right, financing was as good as it gets as good as it gets More

Tyler was great sorry to see that he has moved on. But Leo was awesome as well! Very helpful. But Leo was awesome as well! Very helpful. More

The dealership felt well organized, clean, with nice decor. The employees were friendly and helpful. Myles Lofton was amazingly helpful. Mario L. was also great, and Austin in financing was profession decor. The employees were friendly and helpful. Myles Lofton was amazingly helpful. Mario L. was also great, and Austin in financing was professional and did a great job presenting packages without the hard sell. Everything worked out great and I love the car I bought. More

Jasmine the receptionist relayed my message perfectly to Mario the salesman, who gave exceptional service. Austin is great at finalizing the purchase and gave me plenty of payment options. I got the best de Mario the salesman, who gave exceptional service. Austin is great at finalizing the purchase and gave me plenty of payment options. I got the best deal and am already thinking of upgrading another vehicle in the future. More

Everyone at Simi Valley Toyota was warm, efficient, and knowledgeable. O'Brian was the best. He knew everything about my new Rav 4 and was very good at explaining all the tech features to me in simple te knowledgeable. O'Brian was the best. He knew everything about my new Rav 4 and was very good at explaining all the tech features to me in simple terms. What I liked the most was that he was genuinely excited for me. My experience with him and the whole crew there was perfect. More

Mario was a typical salesman I’ve heard it all before… and TJ Garcia was friendly and courteous to me which I appreciated. Paperwork and a disposition fee needs to be adjusted still. Waiting on that…Hours and TJ Garcia was friendly and courteous to me which I appreciated. Paperwork and a disposition fee needs to be adjusted still. Waiting on that…Hours of negotiations are way to long to deal with every time you do a transaction. We have been customers for 24 years at this dealership and others for over 38 years combined. More

We ask them to place a sticker reminder for the next visit, they said they will put it but did not. They did not turned off the light reminder "maintenance required" even we ask then too. They said our visit, they said they will put it but did not. They did not turned off the light reminder "maintenance required" even we ask then too. They said our battery needs replacement but still functioning. Not coming back if we have a choice. More