Simi Valley Toyota

Saturday I took my truck in and had the front breaks done. I left the dealer and made it to the corner of Cochran and Galena. The truck was driving horribly, steering wheel wobbly, and brakes not really done. I left the dealer and made it to the corner of Cochran and Galena. The truck was driving horribly, steering wheel wobbly, and brakes not really working (had to push down far on pedal). When I pulled over I had lost not 1, but 2 lug nuts. I called the dealership and they sent the tech out. When he jacked up the truck the remaining 4 lugs were loose and could take off with hands. This means the whole tire was not tightened with a gun, just by hand. This is extremally unsafe and thank God I didn't take it on the freeway. I am just baffled that this even happened not to mention from the dealership. More

Its is a clean dealership, I liked the deals on the leases. It made me lease with you guys. I gave less stars because Toyota forgot to install plugs into the car that specifically states,”install leases. It made me lease with you guys. I gave less stars because Toyota forgot to install plugs into the car that specifically states,”install prior to giving to customer.” They also broke the front plate bracket. When I took it back for servicing, they wanted an appointment despite Mario saying it’s unnecessary to schedule one. Luckily Kevin was able to help out. Just a little annoying to have to get service on something that isn’t my fault or regular service. More

Best dealership in Simi Valley. They also have great salespersons like Steven and Advisors like Robert in service department. They also have great salespersons like Steven and Advisors like Robert in service department. More

All work completed on time and within estimate. Having a 15 word minimum makes me regret taking this survey. Having a 15 word minimum makes me regret taking this survey. More

I have always had great experiences with your service department! I am always treated with respect and kindness. department! I am always treated with respect and kindness. More

Customer service was very helpful and did not try to up sell service to car sell service to car More

Everyone went above and beyond my expectations to be helpful. I purchased three cars from this dealership. Everybody that we encountered was courteous and professional. A huge shout out to Jon S. in F helpful. I purchased three cars from this dealership. Everybody that we encountered was courteous and professional. A huge shout out to Jon S. in Financing. More

I'm so happy with my experience purchased a used card from Simi Valley Toyota. Coming from a distance, I spoke to Mario first and he sent us a video walkaround of the car so we could consider it a little from Simi Valley Toyota. Coming from a distance, I spoke to Mario first and he sent us a video walkaround of the car so we could consider it a little further. When we said we were coming in, the car was in the front ready to look at by the time we got there. We had a great test drive and a good talk with Mario, who answered all our questions without being pushy. When we were ready to purchase, the deal was straightforward. More

Great service, always taking care of my Prius. They do a great job at communicating and making sure your car gets what it needs. They do a great job at communicating and making sure your car gets what it needs. More

My tires have a lock, they used it and they didn't put it behind you, see what desiles and look at it, they found it and the mechanics gave it to me, they're just playing and they don't pay attention to thei behind you, see what desiles and look at it, they found it and the mechanics gave it to me, they're just playing and they don't pay attention to their work. More