Simi Valley Toyota

Efficient and thorough. We took are car in for the 50K service. We got a call indicating some more minor repairs, including a "check-engine" light, were needed. It was $100+ We took are car in for the 50K service. We got a call indicating some more minor repairs, including a "check-engine" light, were needed. It was $100+ for them to investigate the "check engine" light, so we approved that. When we went to pick it up, the service guy said the light was on because the gas cap was not completely screwed in. At first I thought "great....$100 to screw the gas cap" but the service guy said he did not charge for it! I was quite pleased at their honesty and them not charging them for investigating the engine light issue. Plus, in their waiting room, they provided free cold bottles of water! Nice touch. More

Service Quickest oil change on record! They told me that 2:30 on a Monday would be the best time to come in for a quick appointment since I have to wait for i Quickest oil change on record! They told me that 2:30 on a Monday would be the best time to come in for a quick appointment since I have to wait for it. They were right. More

Fast and easy Excellent customer service. Professional and courteous. Service was fast and efficient. Would not take my vehicle any where else. I recommend Mike H t Excellent customer service. Professional and courteous. Service was fast and efficient. Would not take my vehicle any where else. I recommend Mike H to all my freinds and family. More

Superfast NEW Battery in 25 Mins Flat 😊😊 Micheal Harry, Service Advisor, is truly EXCEPTIONAL & GREAT 😊 He finished my Battery Change in 25 Mins Flat. ALL the Technicians had left for the Da Micheal Harry, Service Advisor, is truly EXCEPTIONAL & GREAT 😊 He finished my Battery Change in 25 Mins Flat. ALL the Technicians had left for the Day, at 5:02 pm. He caught 1 Tech who was about to leave & requested him to put in my NEW Toyota Battery. Finished in 25 mins Flat 😊😊😊😊 He Fully deserves a Promotion & a Raise 😊😊😊👏👏👏 More

FJ Service Amanda is a professional and I will continue to have her as our service advisor. Thanks again for a great 👍 experience in servicing our FJ ! Amanda is a professional and I will continue to have her as our service advisor. Thanks again for a great 👍 experience in servicing our FJ ! More

Very Satisfied The servicing for my vehicle was handled very well. It was done in a time bound manner and the staff were exceptional in their customer service. The servicing for my vehicle was handled very well. It was done in a time bound manner and the staff were exceptional in their customer service. More

Easy, no so expensive, good service. Had the 60k service done on my Scion. The job was finished way earlier than expected, the service was good, and the price for this service was very in Had the 60k service done on my Scion. The job was finished way earlier than expected, the service was good, and the price for this service was very inexpensive. More

Great service Thanks to Michael H. in Service for helping us with the service on our Corolla. Great experience and the car was delivered on-time. thanks! Thanks to Michael H. in Service for helping us with the service on our Corolla. Great experience and the car was delivered on-time. thanks! More

Jane is very helpful and friendly. Jane answered my question on the tire of my car honestly and I really appreciate that. I would like to check about my tire fo next service. Jane answered my question on the tire of my car honestly and I really appreciate that. I would like to check about my tire fo next service. More

Great experience My husband and I were shopping for a car and we went to multiple dealers looking at Acuras, Hondas, and then Toyotas. We stopped at Toyota of Simi an My husband and I were shopping for a car and we went to multiple dealers looking at Acuras, Hondas, and then Toyotas. We stopped at Toyota of Simi and Kareem was the salesman that helped us. Kareem was extremely knowledgeable of all 3 vehicles we test drove and provided us with lots of information on all the features of each car. He also was did not pressure or try to hurry us to make a decision which is extremely important to us. We later spoke with Omar regarding pricing and payment options and financing. This is the step in the process we specifically do not like as you don't always get true transparency and are often pressured. Not in this case, Omar explained all our options and tried to get us in a price range that worked for us with and with no pressure. We ended up buying an Acura from an Acura dealer as it was just the car I wanted. However, we were so impressed with the service both Kareem and Omar provided that we wanted to leave a review. We will be back to Toyota of Simi when my husband is ready for a new car as we know the buying experience will be smooth, informative and with no pressure. And we will definitely be asking Kareem and Omar when we return! More