Simi Valley Toyota

Toyota Simi Valley has friendly staff, has fair prices on used cars, and good financing options to accommodate every budget. Gaven is very helpful and knowl Simi Valley has friendly staff, has fair prices on used cars, and good financing options to accommodate every budget. Gaven is very helpful and knowledgeable, I really enjoyed my buying experience. More

Friendly and professional staff The staff was professional and courteous. I was asked if I needed a ride anywhere, but decided to wait at the dealership. Waiting area was comfortab The staff was professional and courteous. I was asked if I needed a ride anywhere, but decided to wait at the dealership. Waiting area was comfortable and had one of those fancy coffee/cocoa/almost anything machines. Donuts there also, but I think you have to get there early, as the last donut disappeared about 10:30 and the box was never replenished. Wait time was as promised. Could have used some newspapers in the area to help pass the time. All I found was a week-old LA Times. Overall, a good experience. More

Awesome! I had a great experience getting my new car here. The sales associate really helped me figure out which car would be most beneficial to me. I love my I had a great experience getting my new car here. The sales associate really helped me figure out which car would be most beneficial to me. I love my new car! Thank you! More

Great Service Friendly and professional. I waited for the service and it was done when said. Quick! Loved that I didn’t have to wait hours and hours. Friendly and professional. I waited for the service and it was done when said. Quick! Loved that I didn’t have to wait hours and hours. More

OUTSTANDING EFFORTS! WAS RUNNING LATE TO PICK UP MY TRUCK! CASHIER WAS GONE THERE WAS NO PORTER AVAILABLE AND MARK P. WENT AND FOUND MY KEYS SOME WHERE LOCK UP IN A SECURE WAS RUNNING LATE TO PICK UP MY TRUCK! CASHIER WAS GONE THERE WAS NO PORTER AVAILABLE AND MARK P. WENT AND FOUND MY KEYS SOME WHERE LOCK UP IN A SECURE KEY BOX INSIDE DEALER GOT THEM OUT AFTER THIS HE COLLECTED MY PAYMENT HIM SELF AND DELIVER MY TRUCK! ALL THIS 1 HOUR PAST DEALER CLOSING TIME!! More

Quick and easy 30000 mile service went off without a hitch or additional expense. Great job and professional interaction via Mark Platz, Service Rep. Nothing else r 30000 mile service went off without a hitch or additional expense. Great job and professional interaction via Mark Platz, Service Rep. Nothing else required until 35,000! More

Kareem Hassan delivered exceptional service. Shout out to Kareem Hassan of DCH Toyota Simi Valley!!! My car-buying experience with you was terrific! You went above and beyond helping me got a Shout out to Kareem Hassan of DCH Toyota Simi Valley!!! My car-buying experience with you was terrific! You went above and beyond helping me got a great deal on my Sienna. Soooo love it!!! Your professional demeanor, attention to details, and excellent customer service is very impressive. Everything was done first class. I am so sure to refer you to my friends and colleagues. Joy Reyes Nurse of Thousand Oaks, CA More

Bad first impression I was ready to buy a new car from DCH Toyota of Simi Valley but my first contact via "chat" was so off-putting I will use a different dealer. I just I was ready to buy a new car from DCH Toyota of Simi Valley but my first contact via "chat" was so off-putting I will use a different dealer. I just wanted an email address but they refused to provide one and instead insisted that I provide personal info (name, email, phone, address). Then they "hung up" when I wouldn't provide it. It's a small thing but I suspect it's telling of their customer service in general. More

Great customer service! The service and parts department were great! The worked with me to maximize the service and parts coupons that allowed me to get additional work on m The service and parts department were great! The worked with me to maximize the service and parts coupons that allowed me to get additional work on my Prius at a great price! Mark my service advisor was so polite and accommodating it was a pleasure to interact with him. He advised me of recommended work with no pressure. I am sold on DCH Toyota! More

Maintenance Great Customer Service is hard to find these days!!!! Their entire Team was swamped on Saturday. They worked diligently and very kind! Laura a Great Customer Service is hard to find these days!!!! Their entire Team was swamped on Saturday. They worked diligently and very kind! Laura and Amanda are the Best!!! Courtney Too !! Cheers! More