
Simi Valley Toyota
Simi Valley, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 PM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Brian is the best! I had the best of experiences working with Brian. He is very knowledgeable, friendly and explains all the details with patience and care. I would high I had the best of experiences working with Brian. He is very knowledgeable, friendly and explains all the details with patience and care. I would highly recommend him!! More
Brian Lamb is like no other!!! I contacted three other Toyota dealerships along with Simi Valley's all the other three were savages with a very high quote but Brian Lamb was the onl I contacted three other Toyota dealerships along with Simi Valley's all the other three were savages with a very high quote but Brian Lamb was the only one who from the very beginning came in with the bottom line beat everybody else's price and we would never go to anyone else and I will refer all my friends to Brian. He wasn't pushy he wasn't annoying he was sweet as a lamb!!! More
Drove 82 miles to purchase car from them and well worth it!! We started looking for a car on Wednesday. We probably responded to 20 different ads on Auto Trader. Almost all of the responses did address any of We started looking for a car on Wednesday. We probably responded to 20 different ads on Auto Trader. Almost all of the responses did address any of our questions and just told us to "come on down". Some never responded at all. DCH Toyota was different. Brian responded right away, he addressed our questions and helped us put together a deal that we were comfortable with. Although DCH Toyota was the furthest dealership we were working with, with over a 2 hour drive, Brian's professionalism and honesty made us feel like it would be worth it to make the trip. We weren't disappointed. Brian had everything set up for us. There were no surprises. He made us feel like we were real people that mattered to him, not just some number on the monthly commission report. In fact, everyone at the dealership was great. They were all friendly and professional. Aspects of the deal were clearly explained without any pressure. Brian even bought us dinner while we were waiting on the car to be cleaned up and paperwork to be processed. This was the best car buying experience I've ever had, and Brian the best salesperson I've dealt with. I would highly recommend the dealership, but especially Brian Lamb. More
Horrible Customer Service I am so disappointed in my experiences at this dealership. I've had multiple run-ins with this service department and the customer service is absolute I am so disappointed in my experiences at this dealership. I've had multiple run-ins with this service department and the customer service is absolutely horrible. Today, not only did they blatantly make fun of me in front of other customers, they also accused me of lying about my car, told me that the mechanic who serviced my car ruined my car, and basically told me I was crazy. They were extremely rude and it seemed as though it was sexism at its finest. I know for certain I wouldn't have been belittled or talked down to if my husband had been there. Such a disappointing experience. Please don't go there if you can avoid them. More
Getting my 5th car from DCH Toyota of Simi Valley Since the first time I contacted Brian Lamb, asking him for the Internet price for my first Siena, I have had a very strong relation ship with this de Since the first time I contacted Brian Lamb, asking him for the Internet price for my first Siena, I have had a very strong relation ship with this dealership, especially 2 very important people: Brian Lamb, Internet Sales Manager, and Juan Vallin, Used Cars Manager. From the friendly greetings, and the awesome, fast and easy process to jump into a new car, I can't say anything but to just recommend these guys. What usually takes 6-8 hours on some other dealerships, here took less than 2 hours to drive home with my new car. And as I said: this is my 5th car!!! With this "A" Team you can't go wrong. Stop by and just say hello, even if you're not looking for a new car. You won't regret it. More
we were never pressured into anything My wife and I have been to several different dealerships, Simi Valley Toyota is by far one of the best. our sales person was Brian Lamb and the GM was My wife and I have been to several different dealerships, Simi Valley Toyota is by far one of the best. our sales person was Brian Lamb and the GM was Omar and the service write up was Ivan, have to let anyone know with bad past experience and dealerships that this is a solid location. Brian was top notch, friendly, courteous and professional. we were never pressured into anything, and Brian really listened to what we wanted and delivered. this by far is one of the most stress free and relaxing car buying experience we have had in years. thank you to all the team at the Simi location for making this possible. we will definitely be a returning customer More
Fantastic Leasing Experience DCH Toyota in Simi is a friendly, no-pressure way to get a great car. The whole process went quickly as well. Thank You Dennis! DCH Toyota in Simi is a friendly, no-pressure way to get a great car. The whole process went quickly as well. Thank You Dennis! More
Dean Dixon is the MAN! I recently moved from NYC to LA without a car and needed one ASAP. After going to many different Toyota Dealerships (Santa Monica, Culver City, NoHo, I recently moved from NYC to LA without a car and needed one ASAP. After going to many different Toyota Dealerships (Santa Monica, Culver City, NoHo, Keys, Hollywood) being bullied, feeling forced and pressured. One sales man even grabbed my rental keys from me and started walking away with them saying he'd take my rental back so I could drive off the lot in my new Corolla when I had already stated MANY times I was only there to look and test drive. I worked retail in college and that is not how you sell!!! Don't waste you're time with any of those dealerships. Take the 30 min drive thru the mountains and go see Dean. I found Dean through Truecar.com and e-mailed Dean with my quote, which he honored. I got a VERY good deal. Dean was very patient with all my questions as a first time (new) car buyer. He was very straight forward and honest. When the day came to pick up my car the process was fast compared to the horror stories friends and coworkers would tell me. All in all Dean makes buying a car a cake walk. I NEVER never take time to write reviews, but this experience deserved one. Dean won't let you down. More
This is not your typical dealership! Highly recommend! My salesperson Andy Sasso was GREAT to work with. From the moment I walked into the dealership, he was friendly, professional, transparent, and no pre My salesperson Andy Sasso was GREAT to work with. From the moment I walked into the dealership, he was friendly, professional, transparent, and no pressure. I had a great time on my demo, he worked numbers very professionally -low pressure, and yes, by the way, he did give me a AWESOME deal! He was patient and explained everything on the vehicle and went beyond my expectations. Because of my time constraints, I wasn't able to complete my transaction until a late hour; even though the dealership closes at 9pm, Andy stuck around like a trooper. We didn't end up leaving until after 11pm. Richardo Salazar demeanor was very professional. We would definitely recommend him as well! No pressure, and no bad dealer tactics here. I have high standards as in my honest opinion, a customer should be. There have been many times post-sale that I had questions, and have requested support as well as concerns with the vehicle, Andy has welcomed me to contact him on his cell with any "questions or concerns" on his "hotline". I did take advantage and he has been easy to get a hold of and has addressed my concerns every time, and has supported me after the sale and listened to me whenever I requested. After my purchase, I had an issue resolved with my alignment, my freon was topped off, and a belt was also replaced. Duke Arnone was AWESOME to work with! These guys have it figured out in the service department. Juan Vallin always authirized car rentals with me every time I had service on my vehicle, if it wasn't for that, I would have to rely on the shuttle van and with two small children that is no easy task. I will continue to get all my service needs there. I had a great experience with working with this dealership and will absolutely recommend this dealership to all my friends and family and even people I come across that is looking to purchase a vehicle More
WOW, that was easy!!!!!!!!!! Paul Bromley is probably the most respectful sales "facilitator" ever. The fears I had prior to my visit to the dealership, completely disappeared wi Paul Bromley is probably the most respectful sales "facilitator" ever. The fears I had prior to my visit to the dealership, completely disappeared with our first handshake. He listened to what I had to say and after all was said and done, I drove away feeling very comfortable with my transaction. I will be telling everyone I know to "GO SEE PAUL" More