Simi Valley Toyota

How could we put down 10,000 on a used truck with 820 credit In September, my husband and I went to Simi Valley Toyota to look at a 2015 GMC Sierra, black that we saw in the internet. The truck looked nice, and In September, my husband and I went to Simi Valley Toyota to look at a 2015 GMC Sierra, black that we saw in the internet. The truck looked nice, and that's what caught our eyes. It was $32,000, with 27,000 miles. We get there after a 1.5 hour drive, see the truck from the outside, get out to look at it. We had to stay there looking st it, going inside it, and my husband pops open the hood to look at it. No one comes out to see if we needed help to look at it. We go inside, I ask for the internet team and my husband gives his name, and this guy acts like he didn't know he emailed us about the truck. Then he took us out to look at it, and he acted like he didn't know nothing about it. Then we asked if we could talk to the manager about lowering the price. Then this heavy set Hispanic guy comes out, with a bad attitude tells my husband to close the hood, then he says if we want to test drive it. So my husband test drove the truck. The handle to the drivers side had black duct tape on it, and he said that's the way it looks, it was already like that. Then he drove the truck, we liked it, went inside to try to negotiate a deal. We said we have excellent credit. We have 820 credit rating, and 6,000 cash to put down. We wanted a comfortable payment of 400 a month, and this guy told us we had to put $10,000 down for a payment of 400 a month;). We told him with a credit of 820, he didn't even want to hear about the credit, he was acting like we didn't have credit, and that we had to put that huge down payment on a used 2015 GMC. lol, that is for some one who don't have credit, we looked at him and said that was ridiculous. This company is a joke, A person with 820 credit should not have to put $10000 for a down payment on a used 2015 truck. We didn't even put that huge amount on our house. Toyota of Simivalley has bad service, a bad manager, lazy car salesmen that don't want to help you, and act like they don't remember your name when you ask for the internet department. We would definitely not recommend this place to buy a truck, used or new. BAD SERVICE ALL THE WAY!!!!!! More

Scion XB alignment Good service. Yhe servoce technician wa very attentive and professional. However, the car was not washed. The plastic to cover the seats and seats cov Good service. Yhe servoce technician wa very attentive and professional. However, the car was not washed. The plastic to cover the seats and seats covers were left inside the car, so I had to take these and led drove More

Very efficient Sarah was very efficient, enthusiastic. Service took care of all the special requests as well as the normal servicing. Sarah went over what was don Sarah was very efficient, enthusiastic. Service took care of all the special requests as well as the normal servicing. Sarah went over what was done when the car was ready. Best service experience at this agency. More

2017 Prius purchase I was referred by the Costco auto purchase program to this dealership. They are great! They provided outstanding service throughout the process. Jason I was referred by the Costco auto purchase program to this dealership. They are great! They provided outstanding service throughout the process. Jason Skyler Schuyler was wonderful to work with and answered our many questions. He gave us a thorough orientation to the features of the new Prius. He and DCH Toyota definitely earned the 5 star rating! More

Purchase of 2016 Corolla I used the Costco auto purchase program in buying this 2016 Corolla. Jim Landreth and the other associates at DCH Toyota of Simi Valley were professi I used the Costco auto purchase program in buying this 2016 Corolla. Jim Landreth and the other associates at DCH Toyota of Simi Valley were professional, knowledgeable, patient and respectful. I have done business with them before and will continue to do business with them. More

Good experience Good customer service and very helpful. Only complaint was the amount offered for my trade in. I'm done with my review but I needed 25 words. Good customer service and very helpful. Only complaint was the amount offered for my trade in. I'm done with my review but I needed 25 words. More

Educational and pleasant Normally buying a car is very stressful but the agent Mr. Schuyler made it pleasant and actually fun. He was very helpful, informative and supportive Normally buying a car is very stressful but the agent Mr. Schuyler made it pleasant and actually fun. He was very helpful, informative and supportive. More

Great experience. Jay Z was amazing.! I had a Great experience. Will highly recommend Jay Z personally , and your company. Thank you for the great deal on our new Regina and Whitney Rain I had a Great experience. Will highly recommend Jay Z personally , and your company. Thank you for the great deal on our new Regina and Whitney Rainwater.. More

Very pleasant and honest staff Jason S was the key. He told me about a particular hidden gem of a car and then made the payments manageable so I could drive it home. He was very kin Jason S was the key. He told me about a particular hidden gem of a car and then made the payments manageable so I could drive it home. He was very kind in response to my unexpectedly emotional reaction to releasing my old car. Jason is a good guy! More

Eddie in service is a credit to your organization. Eddie in service was very helpful. From the time he met me at my vehicle I fealt at ease, he answered all my many questions and made certain the serv Eddie in service was very helpful. From the time he met me at my vehicle I fealt at ease, he answered all my many questions and made certain the service on my new Tundra went smoothly. Eddie went out of his way to find the special aftermarket lug nut socket for my truck to endure the rotation if my tires. Eddie is a sincere dedicated member of the Toyota Team. More