Simi Valley Toyota

Great Service!! Truly DCH!!!! Thank you for a painless, fast & easy routine maintenance check up!! The shuttle drivers are always so polite as well!! Delivering Cu Truly DCH!!!! Thank you for a painless, fast & easy routine maintenance check up!! The shuttle drivers are always so polite as well!! Delivering Customer Happiness!!! More

A Wonderful Salesman Can Truly Make the Difference I'm a High School Math Teacher in Simi Valley, CA. On Aug 31, 2016, my wife and I purchased a brand new 2016 Toyota Rav4 XLE Hybrid from a truly wond I'm a High School Math Teacher in Simi Valley, CA. On Aug 31, 2016, my wife and I purchased a brand new 2016 Toyota Rav4 XLE Hybrid from a truly wonderful salesman, Cody Segal (at DCH Toyota of Simi Valley). I would recommend Cody Segal to any friends, colleagues, or students looking to buy a car. Cody was knowledgeable and really cared about us finding what was right for our needs; we gladly put our trust in Cody, now and in the future. We began our search several months ago. My wife and I were planning on buying a 2-3 year old used Toyota with low miles. We stopped by the Simi Valley Toyota dealership to test drive a Corolla, Camry, and Prius. (Note that I have owned several Toyotas in my life; Supra, Camry, and 4-Runner - I like the dependability of Toyotas as well as the Human Engineered ride of the Toyotas...so, we were planning to buy a Toyota at all times.) While at the dealership, I met the salesman, Cody Segal. Cody also had us sit in the Rav4, and my wife immediately fell in love with this Crossover SUV...that decision was made, we wanted a Rav4! At this time, we were still expecting to buy a used Rav4 rather than pay the price of a new vehicle. But then I started reading online about the Rav4 HYBRID models. I fell in love with the idea of this gas saving Hybrid, along with Toyota's front-running experience with Hybrids (because of their Prius background). And since, the 2016 was the first year for the Rav4 to offer a Hybrid, there simply weren't any used ones available! My wife and I started to consider buying a new vehicle just because we liked the Hybrid idea. So, we started talking to Cody Segal about the pros and cons of New vs Used, Hybrid vs Gas-only, etc. I kept on looking at the AutoTrader.com site to see used deals from private parties (on Gas-only Rav4s), and I also investigated Toyota Dealerships for Certified used Rav4s, but mostly, I kept in close contact with Cody Segal at DCH Toyota of Simi Valley. Cody would tell me what was available in his Used Rav4 inventory, and we would have long discussions about getting a new Hybrid model. Cody was always terrific; he never pressured us to buy one car over another. Instead, Cody would listen to all my thoughts and concerns, and then give me excellent food for thought in his knowledgeable and always upbeat responses. As we moved into August, Cody could see that we started to lean towards buying NEW, so we started getting down to business on price negotiations. Keep in mind that since I'm a public school teacher, I registered with my union benefits to be able to receive "Internet" pricing from all the Southern California Toyota dealers (I also registered with AARP deals and something called Edmunds as well...but all these "Internet" pricing deals were basically the same.) However, when I registered online, suddenly I was overwhelmed with e-mails from lots of Toyota dealerships here in So. Cal. Now, I was dealing with lots of dealers, and they all wanted my business. I started getting lots of price quotes, and frankly, I would discuss the deals with Cody at SV Toyota. He never said a bad word about any of these other dealers; in fact, he often sincerely suggested we take one of the other deals if that would make us happy. As August unfolded, Toyota's clearance specials began to surface (as the 2017s were going to be in showrooms soon). Suddenly, there were rebates and financing options that started to significantly bring the prices down. Now we were in full negotiation mode; we had decided on a brand new Rav4 XLE Hybrid, and all that remained was being able to afford it on my single teaching income! I had a direct phone number for Cody, and I would call him day or night or weekend to fire questions at him, as well as try to negotiate an affordable price. Cody, at all times, kept up his always-positive-attitude and would always try to accommodate my issues. Again, note that I was also in contact with North Hollywood Toyota, Hamer Toyota, and Frontier Toyota as well...and believe me, they all wanted my business as well! Finally, on Aug 31, we decided to bite the bullet and buy our new Rav4 Hybrid. Cody had gotten us a great price for a new White 2016 Rav4 that he had on the Simi Valley lot. Frankly, I wanted a Blue one, and that day, I spoke to a salesman at Frontier Toyota in Santa Clarita. Frontier Toyota had the Blue one I wanted and they agreed to match the price we were offered at the Simi Valley dealership! But when I discussed it with my wife, she said she would be happy with White, and we both agreed that we wanted to buy our car from Cody Segal in Simi Valley. After two months of analysis and negotiations, we felt like Cody was almost family to us, and we were thrilled to finally do business with him. We've now owned the car for less than 1 month. We love it. And every time I show my friends the car or tell my students about it, we bring up Cody. He's the reason we purchased our car from DCH Toyota of Simi Valley, and we would not hesitate to buy other cars from him in the future! Thanks Cody. My wife loves our new 2016 Rav4 XLE Hybrid, and Happy Wife = Happy Life. :) More

Well done The staff at DCH Toyota seemed knowledgeable, friendly, prompt and professional. The price for the service seemed fair and reasonable. My truck was r The staff at DCH Toyota seemed knowledgeable, friendly, prompt and professional. The price for the service seemed fair and reasonable. My truck was ready as expected. More

A professional approach ! I recently bought a 4Runner and I was pleased with the deal and also none of the usual circus antics I have encountered at other dealerships. Brand I recently bought a 4Runner and I was pleased with the deal and also none of the usual circus antics I have encountered at other dealerships. Brandon helped me explore the options and inventory to find the vehicle that had the equipment I was looking for and not all dolled up with unnecessary stuff. Ivan in the finance department got the paperwork completed in a reasonable time and without high pressure sales to add extras. Honesty and Integrity, Hard to find that these days but DCH-Simi has it ! More

EXCELLENT Customer Service!! Our salesman Ray Attefat was AMAZING!!! He has been helping us for the past few weeks as our family nailed down the type of vehicle and features we we Our salesman Ray Attefat was AMAZING!!! He has been helping us for the past few weeks as our family nailed down the type of vehicle and features we were looking for...and when it came time to seal the deal for the purchase of our 2016 highlander, Ray was spot -on in helping us attain a fair asking price ....I cant speak volumes enough about his customer service and would totally recommend him and your facility again... we wont be back in the market for a new vehicle for a few more years...but since we are simi valley residents and your team was soo great...we definitely will be coming back again to do more business!! More

Bought a new car Outstanding in every way, everyone we worked with were thorough, upfront, honest, and friendly. We have bought our last three cars at this location, Outstanding in every way, everyone we worked with were thorough, upfront, honest, and friendly. We have bought our last three cars at this location, the best car buying experience we have had in 60 years of purchasing cars. More

Pleasent experience Found salesperson very warm and friendly. Explained thing well and answered all questions. He was informed about the car. He made the purchase a very Found salesperson very warm and friendly. Explained thing well and answered all questions. He was informed about the car. He made the purchase a very agreeable experience. When we needed car delivered he accommodated this driving to my home. More

Excellent service Very happy with service. Continually kept informed about progress. Chad, my service rep, is extremely professional and easy to communicate with. Defin Very happy with service. Continually kept informed about progress. Chad, my service rep, is extremely professional and easy to communicate with. Definitely went the extra mile. More

Service Took my car to get serviced due to a potential dead battery. David and the Toyota team were extremely helpful, friendly, and quick with their service. Took my car to get serviced due to a potential dead battery. David and the Toyota team were extremely helpful, friendly, and quick with their service. More

Great Experience Few weeks back I went in DCH Toyota to look for a good used Prius for my daughter.I was greeted by Ron Giannoni. He asked me what was my need. Showed Few weeks back I went in DCH Toyota to look for a good used Prius for my daughter.I was greeted by Ron Giannoni. He asked me what was my need. Showed me multiple Prius let me decide which car I wanted. He was patient, calm and polite. I bought the car without out any pressure for him. He also went out of his way to decorate the car to be surprised for my daughter. DCH was my first dealership to go in I was expecting to visit few other dealerships before make up my mind but I was so impressed with Ron professionalism that I bought the car right there and then.Thanks .Ron Giannoni More