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Simi Valley Toyota
Simi Valley, CA
3,263 Reviews
We at Toyota of Simi Valley realize there are many choices when it comes to your ‘next auto buying experience’. Every review we have on this site is a testament to one of the golden rules, “treat others as you would expect to be treated”- we live and breathe it here at Toyota of Simi Valley every day. We realize we are not perfect but we certainly strive for perfection at every given opportunity.
If it is a unique ‘car buying experience’ you are looking for that is free from the games, the gimmicks, the haggling and the shady tactics then please take the time to visit our dealership- you will not be disappointed. We are the “#1 Dealer Rater Toyota Dealership in the NATION for 2011” & in California 2012, 2013 for a reason- come and enjoy the ‘experience’.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 PM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,263 reviews
December 20, 2012
Andy was very friendly, thorough and overall a great guy to work with. I bought a used 2010 corolla from DCH Simi and I got a very fair price and a car that I love. I was very stubborn about the price I wan to work with. I bought a used 2010 corolla from DCH Simi and I got a very fair price and a car that I love. I was very stubborn about the price I wanted to pay and he spent a long time working with his superiors to get it down to the range I wanted it in. =) I appreciate his patience and kindness very much. Would highly recommend. More
by lauramarie801
Employees Worked With
Andy Sasso
December 20, 2012
Purchasing my Sienna SE was a pleasurable experience. Andy Sasso (salesman) was very professional and informative. Best of all Andy did not pressure me in any ways, I can't stand pushy sales person. I Andy Sasso (salesman) was very professional and informative. Best of all Andy did not pressure me in any ways, I can't stand pushy sales person. I would refer Andy to all persons considering in purchasing a Toyota at DCH Simi Valley. Andy's manager Michael Dowl was also a great person to work with. Michael was straight up with the purchase price and didn't play games like most dealers would. Great team, thanks pals. More
by dave.song.18
Employees Worked With
Michael Dowl, Andy Sasso
December 17, 2012
We had made a decision to purchase a Toyota Prius III, however couldn't decide if we should get the solar roof package (since it costs more). We went to the dealership with open mind in regards to the sol however couldn't decide if we should get the solar roof package (since it costs more). We went to the dealership with open mind in regards to the solar package. Dean, greeted us and as soon as we started talking to him we realized he is different and was willing to work with us on every front. He was extremely friendly, easy to talk to and work with. We had visited couple other dealerships before, but did not have a good experience. Dean was not willing to match competitors offer but even offering better prices than rest of them. Dean offered us a price for prius III with the solar roof and other incentives that was close to prius III (without solar package & incentives). The dealership offered the 0% APR without any hassles either. The dealership offered extended warranty that was very reasonable as well. Overall we were extremely satisfied with our experience ( customer service, price, incentives, professionalism). I would definitely recommended DCH toyota of Simi Valley. More
by iackc
Employees Worked With
Dean Dixon, Dean Dixon
December 17, 2012
Thank you for providing outstanding customer service and giving us what we wanted! Cesar Garcia went above and beyond to get the job done, thank you! giving us what we wanted! Cesar Garcia went above and beyond to get the job done, thank you! More
by jajstanley
Employees Worked With
Ceasar Garcia, Ron Bolourian
December 16, 2012
Dropped off my car at 1:30 on a saturday to get an oil change, which was my first maintenance. Later i found that my car was done at 3:00 and yet the service center never contacted me to tell me that my c change, which was my first maintenance. Later i found that my car was done at 3:00 and yet the service center never contacted me to tell me that my car was done. Later i call at 7pm to find that the service center was closed. I had to call multiple numbers to get a hold of someone who could even look for my car and tell me that i could pick it up. I find out that the service center is closed on sundays which means i would have never received a call until monday morning that i could pick up my car. When i arrived at the dealership I overheard another person on the phone with the receptionist that had the exact same problem. One of the sales associates brought me my paperwork and keys, without even checking any form of identification. I wanted to speak to a manager but all were gone. They told me to call back on sunday and told me that someone would be in to handle the situation. No one was there the whole day. now i have to wait till monday to complain to someone about this stupid incident. More
by ejmarquez30
Employees Worked With
Amanda Robinson
December 16, 2012
this was the best experiance at a dealership that i have had.Dean was very helpful and knowledgeble and that me more at ease to make the purchase,he worked hard for me and i appriciate it. had.Dean was very helpful and knowledgeble and that me more at ease to make the purchase,he worked hard for me and i appriciate it. More
by StevenRace
Employees Worked With
dean dixon, Dean Dixon
December 16, 2012
The customer service was great! Dean was very helpful and not pushy at all when it came to choosing my new Corolla. He was able to negotiate an amazing deal for me so that I ended up slightly under my budget not pushy at all when it came to choosing my new Corolla. He was able to negotiate an amazing deal for me so that I ended up slightly under my budget with a beautiful, brand-new car. I would recommend DCH Toyota of Simi in a heartbeat! More
by wcherney
Employees Worked With
Dean Dixon, Ron Bolourian
December 15, 2012
This is a great dealership to buy a car at!!! I drove a 2013 Scion FRS off the showroom floor with Toyota changing out the seats i wanted, adding a clear coat and alarm all within a few hours!! Great Serv 2013 Scion FRS off the showroom floor with Toyota changing out the seats i wanted, adding a clear coat and alarm all within a few hours!! Great Service More
by ghdavidson
Employees Worked With
Ron Bolourian, Bobby Gutierrez
December 11, 2012
My wife had questions about using the bluetooth and navigation in a Scion we just purchased at another dealer and Jason was extremely helpful. She was not charged anything even though he spent 20 minut navigation in a Scion we just purchased at another dealer and Jason was extremely helpful. She was not charged anything even though he spent 20 minutes helping her and even got another service employees unput. More
by F.B.Thomas
Employees Worked With
Jason Borst
December 09, 2012
Both Jay Z and Doug were great and made the experience of purchasing a car more pleasant... would definitely purchase my next car there! Thanks purchasing a car more pleasant... would definitely purchase my next car there! Thanks More
by omirzaei
Employees Worked With
Doug Holzkamp, Jay Z
