Simi Valley Toyota

DCH Toyota of Simi Valley has FAR exceeded my expectations in terms of great customer service, as well as with my overall leasing experience (I am sure they are also top-notch with sales). Frie expectations in terms of great customer service, as well as with my overall leasing experience (I am sure they are also top-notch with sales). Friendliness, honesty and integrity; they have it all. I am beyond thrilled with my new Prius! I began my online search on/about 1/18/13. I am not new to the game, and had been leasing for many years with another brand of car. I asked for quotes through Edmunds.com as well as directly through dealer websites. I knew the exact car I wanted, and was determined to have a dealer meet my terms. I visited one dealer in the San Fernando Valley in person (mistake!), and talked with a few others via phone and email. I was RELIEVED when I was contacted by Michael Dowl at DCH Toyota of Simi Valley. Not only did he tell me up-front which terms he knew he could meet, he promised me he would get back to me to confirm the remaining terms of the deal I wanted. There were no games, no broken promises, no bait & switch tactics. What a refreshing experience. DCH Toyota of Simi Valley met all of my terms in the most professional & friendly manner. I felt that I was treated as a customer should be treated. I want to especially recognize Michael Dowl. He is an asset to this organization, and a true professional. Ricardo Salazar was also very easy to work with, and explained all the financing very well. Everything that Michael & I had agreed upon for my lease, appeared on the paperwork by the time I met with Ricardo; again, no tricks or games. I also had the pleasure of meeting Doug Holzkamp when I went to the dealership on 1/24/13 to sign the paperwork, and again when I picked up my car. Overall I couldn't be happier with my experience at DCH Toyota of Simi Valley. I have already recommended this dealership to a family member and to a friend. I would NOT go anywhere else for my future vehicles. I guarantee they will work with you in a fair and ethical manner. Stop searching around and just call Michael Dowl at DCH Toyota of Simi Valley. Signed, A very happy customer More

Once again this dealership stepped up to the plate and went out of it's way to assist me in receiving a discount from Toyota Headquarters that had expired. They never said that it could not be accomplish went out of it's way to assist me in receiving a discount from Toyota Headquarters that had expired. They never said that it could not be accomplished. They called headquarters and were able to reinstate the discount for both cars that were leased. It shows that this company will always keep the customer first in satisfaction. More

i get a great car for a great price that's what i was looking for salesman was knolageble cain and profecional i will buy my next here looking for salesman was knolageble cain and profecional i will buy my next here More

My experience buying a new car at dch auto group was fantastic. Cesar Garcia was truly very helpful. He was very knowledgeable on the car I was specifically looking for. I most defiantly would go their fantastic. Cesar Garcia was truly very helpful. He was very knowledgeable on the car I was specifically looking for. I most defiantly would go their and buy a car from him again. I rated all 5's because i left the dealer with a smile. It was not stressful at all, the price i got was great. Cesar was helped me with everything, he told me all about the car down to the details. Like i said, my experience was great thank you. More

Dean was very friendly and helpful, which made it easier because Iw as extremely stressed and worried. Ron was extremely knowledgeable and had great advice, which I greatly appreciated. because Iw as extremely stressed and worried. Ron was extremely knowledgeable and had great advice, which I greatly appreciated. More

Very helpful fair and knowledgeable regarding options. They were great and got me what I wanted and needed. Enjoyed buying my car - great service ALWAYS!!!! They were great and got me what I wanted and needed. Enjoyed buying my car - great service ALWAYS!!!! More

Andy did a great job understanding our situation and getting us a car we loved and could afford. He worked out several options for us and we were able to work out a deal. getting us a car we loved and could afford. He worked out several options for us and we were able to work out a deal. More

To Whom it may concern, I just want to let you know To Whom it may concern, I just want to let you know what a great experiance I had with Bobby Gutierrez. Wow! He was so patient, honest, and knowle To Whom it may concern, I just want to let you know what a great experiance I had with Bobby Gutierrez. Wow! He was so patient, honest, and knowledgeable.He was able to get the dealer to allow us to buy the car and then hold it for about a month so we could wait and present the car on Christmas day.Every other Dealer we went to would not work with us this way. Bobby also came in on his day off(Christmas Eve)to help us take delivery of our new car. I will not hesitate when it comes to recommending Bobby and DCH Dealers to my Friends and Family.Thanks for everything Bobby and DCH. Much Success,Paul Nader More

I bought a used Toyota Corolla from this dealer. Andy Sasso was the sales person who helped me with this purchase. Andy was very friendly and helpful. He tried to get the best price for me and very pat Sasso was the sales person who helped me with this purchase. Andy was very friendly and helpful. He tried to get the best price for me and very patient when I had to go back and forth comparing price with other dealers. The only problem I had was the dealer forgot to put the registration sticker on the car. But then I called the dealer and they took care of it immediately. Overall, I am very satisfied with this purchase. More

Dean was awesome! We had a great customer experience. He was very knowledgeable, friendly, flexible, and honest. I will recommend Dean to all family and friends who are in the market for a vehicle. He was very knowledgeable, friendly, flexible, and honest. I will recommend Dean to all family and friends who are in the market for a vehicle. More