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Simi Valley Toyota

Simi Valley, CA

4.6
3,273 Reviews
We at Toyota of Simi Valley realize there are many choices when it comes to your ‘next auto buying experience’. Every review we have on this site is a testament to one of the golden rules, “treat others as you would expect to be treated”- we live and breathe it here at Toyota of Simi Valley every day. We realize we are not perfect but we certainly strive for perfection at every given opportunity. If it is a unique ‘car buying experience’ you are looking for that is free from the games, the gimmicks, the haggling and the shady tactics then please take the time to visit our dealership- you will not be disappointed. We are the “#1 Dealer Rater Toyota Dealership in the NATION for 2011” & in California 2012, 2013 for a reason- come and enjoy the ‘experience’.
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2380 First St

Simi Valley, CA

93065

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Showing 3,273 reviews

June 16, 2012

The salesperson was knowledgeable, friendly and was willing to help with all my questions. The salesperson did not presure me in any way. I have already told my family and friends about my experience a More

by ebebobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomez
Jun 20, 2012 -

Simi Valley Toyota responded

We appreciate your taking the time to give us your positive feedback experience. We do hope you enjoy your new purchase and if there is anything else we can assist you with, please do not hesitate to contact us. Thanks again for your review.

June 15, 2012

Gus was incredibly informative, patient and helpful. He wasn't pushy or evasive and he fully honored the deal we discussed by email. Bijan also carefully explained the paperwork complexities and various wa More

by ednatoycar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jun 20, 2012 -

Simi Valley Toyota responded

Thank you for taking the time to write such a nice review, on behalf of Gus and Bijan. Because of customers like yourself, we enjoy taking pride in our customer service and part of our mission statement is to be "Totally dedicated to customer satisfaction." Thank you again and please let us know if we can assist you in the future.

June 12, 2012

We have bought several other cars in the past and frankly dreaded going through the purchase process again BUT, Thankfully Jason @ DCH not only made it painless but also fun! No pressure, just helpful, frie More

by tracenealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Borst
Jun 15, 2012 -

Simi Valley Toyota responded

We love how excited our customers are after purchasing a new vehicle from our dealership. We are so happy you love your Prius and had such a wonderful experience working with Jason. Thank you for recommending Jason and our dealership. We really appreciate your review, thanks again!

June 10, 2012

Gus was professional, plesant, and patient. He answered all of my questions makeing the decision to buy an easy one. I would reccomend Gus Herrera and DCH Toyota to all my friends and family. More

by MDeGeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jun 15, 2012 -

Simi Valley Toyota responded

Thank you for your recommendation of our Dealership and our Internet Sales Manager Gus. We strive to make the buying process an easy and stress free experience and we are happy we could provide it for you. Thank you for your review.

June 08, 2012

Dean Dixon in sales and Ricardo in finance were very helpful, courteous, and professional. The process was easy and streamlined. I will be back again when in the market for another car. Thank you. More

by anishen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
, Dean Dixon
Jun 15, 2012 -

Simi Valley Toyota responded

Thank you for taking the time to write us a review about Dean and Ricardo. We look forward to working with you in the future.

June 07, 2012

best salesman around. Knows his cars and facts. doesn't waised your time and fights to get you the best deal he can. actually cares about what you need in a car. More

by rlwairman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brett fick
Jun 08, 2012 -

Simi Valley Toyota responded

We are very pleased to hear that Brett was able to assist you in the car buying process. Brett is the newest member to our team and we are excited to have him aboard. Thank you for your review.

June 06, 2012

The online purchase experience with Gus Herrera was pleasant, straight forward & the quote from him was very competitive. I finalized the purchase without setting foot in the dealership. The day I f More

by Kdnh4b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jun 15, 2012 -

Simi Valley Toyota responded

Thank you for writing us such a detailed and thourough review of our dealership and staff. This helps to let us know what our strong points are and what we are doing right in order to provide our customers with the best possible car buying experience. Thank you for giving us the opportunity to help you purchase a new vehicle and we look forward to seeing you for all of your maintenance needs.

June 06, 2012

I found Brett and DCH very easy and effective to deal with. They were pleasant to work with; gave me a great deal both with the trade in as well as the new car; very fast and friendly transaction. Def More

by niranjanr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Fick, Angel Ascencio
Jun 15, 2012 -

Simi Valley Toyota responded

Brett Fick is new to our sales department and we are glad to hear that he was able to provide you with a fast and friendly transaction. Thank you for your review and its an honor to be your first choice dealer.

June 03, 2012

It was a stress free experience buying the car. Jeff is very professional and gives us time to decide. All questions are answered. He gave us great deal on the vehicle. And he is easy to make deals with.He More

by CPNS9921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Johnson
Jun 15, 2012 -

Simi Valley Toyota responded

We like to know that our customers are leaving our dealership stress free, knowing they made the right purchase. Thank you for your review and please do not hesitate to let us know if we can further assist you.

June 03, 2012

Jason Schuler was straightfoward and very helpful. He did an amazing job handeling our purchase which was complex and required extra coordination and logistics. He came through on things we did not expect an More

by marshmallow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schuler, Andrew Burger, Ron Bolourian, Ron Bolourian
Jun 15, 2012 -

Simi Valley Toyota responded

Thank you for your review and making us aware that even through a more complex sales purchase, our staff can still deliver great customer service. Thank you for your review, and we hope you are enjoying your new vehicle!

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