Simi Valley Toyota

We were very pleased with our experience at Toyota of Simi Valley, most especially with our salesman, Mike Harris. Having been almost exclusively satisfied Toyota owners for more than 30 years, the last Simi Valley, most especially with our salesman, Mike Harris. Having been almost exclusively satisfied Toyota owners for more than 30 years, the last time we purchased a car (in 2004) we quite naturally immediately headed for the Toyota dealerships. Unfortunately, we became so turned off by the salespeople at two other places, we ended up disgusted and purchased a Honda instead. We found out soon enough that all the propoganda about Hondas being as good as Toyotas did not apply to the one we bought, and we had many problems with that car. We swore ourselves back into the "Toyotas Only" club, and when we set out to purchase our new car today, the only question was "Where do we go?" Had we known about Toyota of Simi Valley back in 2004 and given them a chance before buying a Honda, perhaps we would not have been so eager to trade it in this "soon" (our 1998 Rav 4 has 260,000 miles on it and is still going strong. We are in no hurry to part with it.) We were greeted by Mike Harris, who was the shining star of our experience. His pleasant, easy going personality relaxed us immediately, and his enthusiasm and knowledge of the cars was both impressive and reassuring. It is astounding to us how many people know so little about the products they sell, but not so with Mike. Though we were already pretty set on purchasing a Prius, when we began to question Mike about the Camry he seemed to be just as ready and able to answer any question we might have had about that model as well. After just a brief time with Mike, our dread of the "New Car Purchase Experience" left us, and both my husband and I felt confident that this would be the dealer from which we would purchase our new car. While we had come prepared with the addresses of three other Toyota dealerships we anticipated needing to compare, it was, without question, Mike's manner and professionalism that was fully responsible for our realizing early on there was no need for us to go elsewhere. Ricardo, who did our financing, was also very pleasant, knowledgeable and efficient. We expected a long day of exasperation, and were not the least bit disappointed to instead end up spending a pleasant afternoon with courteous, friendly, and professional people, finally driving off in the exact car we wanted. Thanks to all at Toyota of Simi Valley. We are hopeful we have finally found our lifelong dealership. Sincerely, Connie and Ed Gombert More

Cesar was great and knowledgeable, very friendly and best of all he did not make me feel pressured. Hope to be able to work out a deal :) of all he did not make me feel pressured. Hope to be able to work out a deal :) More

Total professionals who knew their products. Treated us like family, no pressure but open to giving advice. Pleasant setting to make such a big decision. like family, no pressure but open to giving advice. Pleasant setting to make such a big decision. More

My mom and I went to dch looking for a car when we found one that caught our attention Cesar answered all our questions we test drove the car but we told him we are not ready to buy since the car will be fo one that caught our attention Cesar answered all our questions we test drove the car but we told him we are not ready to buy since the car will be for me but I don't have my license yet. When we are ready to buy We will go back in and hopefully Cesar will be there to help us with the process More

My wife and I were shopping to replace her 2001 Honda CRV. We came in to look at Prius' both used and new. Michael Jones (MJ), our salesman showed us the new ones and a used one. MJ answered all our ques CRV. We came in to look at Prius' both used and new. Michael Jones (MJ), our salesman showed us the new ones and a used one. MJ answered all our questions about the vehicles as he explained the features of both cars. He was very knowledgeable about each car. MJ did not pressure us about taking a test drive or going in to talk pricing, or which Prius we wanted to purchase. We decided to test drive the used 2010 Prius IV, which my wife did. My wife liked how it drove and MJ explained how the various features of the car worked. Well, after the test drive we had a decision to make, was this the car for us? We asked MJ to excuse us as we wanted to discuss our feelings about purchasing this Prius, it was a 2010 Prius IV, Toyota Certified, with about 25k miles. MJ understood and let us go to discuss the car. We decided to purchase the car and went inside to price the car. MJ never pressured us during this whole process, we had expended at least an hour so far. MJ was very low key, which we appreciated very much, this immensely added to our total experience of purchasing the car. We settled on the deal, which MJ guided us through. MJ was wonderful to deal with, a very nice gentleman. Without his demeanor and patience, we probably would not have purchased the car. The whole ordeal with Michael took about 2 hours, he never once made us feel like we were not making the right decision. Michael SOLD THE WHOLE DEAL FOR US, he is a great salesman without being pushy or inpatient. Once we settled the deal, we met with Gus Herrera, to do the financing, registration, and warranty paperwork. Gus was great also and quite personable. He explained our warranty options in detail, including the advantages of adding a car alarm to the purchase, which we did. We also purchased an extended warranty. Both Michael and Gus are without a doubt very valuable assets to this dealer ship, DCH Toyota of Simi Valley. We will be recommending DCH to anyone looking for a Toyota, especially recommending Michael to be their salesman. More

My brother Javier bought a truck here at DCH and is very happy he says Cesar and his manager Angel went way out of their way to help get him financed using our local small business. I will soon be in to pic happy he says Cesar and his manager Angel went way out of their way to help get him financed using our local small business. I will soon be in to pick up a car since they were a big help to us. More

I was able to secure an excellent deal for my new Sienna van with a couple emails with Dennis, and Ceaser helped start the sales process the morning I arrive with my family. And even though my daughter miss van with a couple emails with Dennis, and Ceaser helped start the sales process the morning I arrive with my family. And even though my daughter missed her nap, we were excited at having our new family van. More

Fernando and Cesar were professional, friendly and efficient in getting us into our 2012 Sequoia. The dealership was clean. We knew what vehicle we wanted and the price we wanted to pay. Fernando and efficient in getting us into our 2012 Sequoia. The dealership was clean. We knew what vehicle we wanted and the price we wanted to pay. Fernando and Cesar got our car from another dealership and we drove it home a mere 5 hours after our first contact with the dealership. Gus took care of all of the paperwork as painlessly as possible. Cesar took all the time we needed to explain the car to us and hook up the bluetooth for our phones before we drove off. Fernando checked in with us before we left to make sure we were happy with the car and the service we received from his staff. We highly recommend Cesar to work with at this dealership! More