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Simi Valley Toyota

Simi Valley, CA

4.6
3,390 Reviews
We at Toyota of Simi Valley realize there are many choices when it comes to your ‘next auto buying experience’. Every review we have on this site is a testament to one of the golden rules, “treat others as you would expect to be treated”- we live and breathe it here at Toyota of Simi Valley every day. We realize we are not perfect but we certainly strive for perfection at every given opportunity. If it is a unique ‘car buying experience’ you are looking for that is free from the games, the gimmicks, the haggling and the shady tactics then please take the time to visit our dealership- you will not be disappointed. We are the “#1 Dealer Rater Toyota Dealership in the NATION for 2011” & in California 2012, 2013 for a reason- come and enjoy the ‘experience’.
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2380 First St

Simi Valley, CA

93065

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Showing 3,390 reviews

July 22, 2012

Dealership was great. They listened to what I was looking for. No pressure. I felt I got a very fair deal. The salesperson, Jason Schuyler, was very knowledgeable about the Prius. More

by stampsalot87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2012 -

Simi Valley Toyota responded

We are pleased to hear that you were happy with the customer service you received from our dealership. We strive for excellence everyday and anything less is a failure on our part. Thank you for taking the time to give us feedback.

July 22, 2012

Great salesman! He was friendly and the transaction was great! I did not feel pressured at all to buy a car. Thank you Ceasar for A+ service. I would definatley buy a car here again. More

by Dnr202476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar Garcia
Aug 01, 2012 -

Simi Valley Toyota responded

Nothing starts our day off better by hearing we delivered A+ customer service! Thank you for your review and if we can assist you in the future please do not hesitate to let us know.

July 19, 2012

This was my first car I've ever puchased. So let's just say I was thrown into the fire with regards to sales and negotiations. Cesar was a the BEST help. I was unable to actually purchase the car from C More

by mchaides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar Garcia, Dennis Piechowski
Aug 01, 2012 -

Simi Valley Toyota responded

We are so pleased to hear that the sales process you experienced with us was top notch and we strive to do that everyday and you can never hear that you succeeded enough. We also look forward to a business relationship with you and your family.

July 19, 2012

We purchased a new Prius using the Costco buyers referral program. Michael Dowl clearly explained the process and reviewed the dealer's invoice and Costco program savings to us. He was completely reassurin More

by denbrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dowl
Aug 01, 2012 -

Simi Valley Toyota responded

Thank you for writing us such a detailed and thourough review of our dealership and staff. This helps to let us know what our strong points are and what we are doing right in order to provide our customers with the best possible car buying experience. Thank you so much for writing us a review, your feedback is much appreciated.

July 18, 2012

I had my 2010 4Runner towed in for stalling on the Freeway. It took 4 days get it fixed due to a bad sensor, covered under the 36/36 warranty. I had to beg them for a status update several times. I More

by stevebau
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mark townsend
July 17, 2012

I just purchased a new Camry Hybrid XLE from Brett Fick. Brett was a delight to work with and will certainly be an asset to DCH for years to come. He was knowledgeable, warm and friendly. I look forward to More

by cheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Fick
Jul 18, 2012 -

Simi Valley Toyota responded

Brett is our newest addition to the DCH Team and we are continually impressed by his professionalism. We are pleased to hear our customers are as delighted to work with Brett as we are. Thank you so much for your excellent review!

July 16, 2012

We were in the market for an affordable new sedan for my 17 year old daughters first vehicle. Costco Auto Buying program referred us to Miller Toyota, Culver City, which is 30 miles from our home, and we h More

by garysnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fierro, Sales Rep
Jul 18, 2012 -

Simi Valley Toyota responded

Gary, Thank you for the AMAZING review and more importantly I am ecstatic that we were able to find the exact car that Nikki was looking for. You are right, there are not many dealers who would think beyond the ‘almighty sale’ and refer a sale directly across the street from them- but then again Jeff Morris is not your normal Dealer Principal, Jeff is a team player and we all look out for each other. Gary it was a pleasure meeting you and your family and I look forward to having the opportunity to chat with you all again when you are next in the dealership. Thanks, Nick D.

July 10, 2012

Jason and Roberto should be commended for the great work they did helping me purchase my 2011 Hyundai Santa Fe.Thanks Again.I will be recommending you to others. Chris Benice More

by chris5445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto, Jason Borst
Jul 18, 2012 -

Simi Valley Toyota responded

It is always nice to hear that our training in customer service has paid off. We appreciate your excellent review of our dealership and hope you are enjoying your Hyundai Santa Fe!

July 09, 2012

Our family has purchased four Toyota vehicles from DCH Simi Valley, the most recent one was a 2011 Camry last weekend. We were very pleased with our salesman Dennis who was most knowledgeable about the More

by cgerth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Piechowski
Jul 18, 2012 -

Simi Valley Toyota responded

We strive every day to provide great customer service and there is nothing better than to be acknowledged for all of our hard work and training. We appreciate your kind words about Dennis, Bijan and our dealership. Thank you so much for your excellent review!

July 09, 2012

Gus is a terrific sales person. He sensed my apprehension about buying the car I wanted and gave me a lot of reassurance and information and options. I really couldn't say no after all that. He made me a go More

by jentoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jul 18, 2012 -

Simi Valley Toyota responded

We agree, we think Gus is terrific too! We understand that purchasing a new vehicle is a huge step and we want to ensure our customers are given all the information necessary to make a confident decision. We truly appreciate your excellent review and we look forward to seeing you for all of your maintenance needs. Thanks again!

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