Simi Valley Toyota

My experience at Toyota of Simi Valley was unlike any My experience at Toyota of Simi Valley was unlike any other I have had. I received effort and support from financing at a great rate to f My experience at Toyota of Simi Valley was unlike any other I have had. I received effort and support from financing at a great rate to finding the exact vehicle I wanted. All of this was done in a professional and expediant manner. I will be sure to steer anyone I know to this dealership. All the best, Steve Hughes More

I don't rememeber when I had such a professional salesman who presented the name brand as well as the delaership he worked for in such a pleasant manner. Mr. Brett Fick made the leasing experience as simple who presented the name brand as well as the delaership he worked for in such a pleasant manner. Mr. Brett Fick made the leasing experience as simple as possible offering full explanations every step of the way. Our tade in was priced fair and above market value and the new vehicle was discounted below what othewr dealers were quoting for even LESS equipment than the Highlander we chose at DCH. This transaction was our second at DCH and most certainly not our last. I HIGHLY recmmend the entire dealership to anyone who wants a new or used vehicle at a fair price. The staff is world class and in fact probably the best I have dealt with including othewrs such as Porsche, Mercedes and Fords. Thank you DCH.....again! More

Gus was easy to work with, low pressure over the month that I visited and made my final decision on which truck to buy. The pricing process was easy using the Costco member final price option. The extra o that I visited and made my final decision on which truck to buy. The pricing process was easy using the Costco member final price option. The extra options were explained and pressured to purchase anything further. Overall an excellent experience. More

I'll be the first to give Mr. Carpenter a review. Took my 2010 Tundra in for a faulty windshield moulding, this caused that annoying ticking sound while doing highway speeds. Dropped it off in the mornin my 2010 Tundra in for a faulty windshield moulding, this caused that annoying ticking sound while doing highway speeds. Dropped it off in the morning and picked it up in the afternoon. I was hoping he would initially replace the part but instead they had the moulding sealed. However, Mike said if if pops back up to give him a call and they'll replace it. Anyway, a few weeks go buy and noticed the moulding started to warp .. so I figured to give Mike a call. Plus, there was also an issue with the truck engaging while I was at a full stop. It felt like being bumped in the back so decided to have them take a look at it along with the moulding. Dropped it off in the morning and I received a call from Mike providing me with a detailed list of what he intends to do withthe truck. Unfortunately, they didn't have the part so they had to special order it. They kept the truck for a day and picked it up late eveining. The moulding was replaced and a new drive shaft was installed. Thanks for keeping your word and not trying to "jerry-rig" the moulding. Now, I knew about the driveshaft before I went to the dealership--I knew there was an existing TSB available and wanted to see if these guys would bring it up. To my surprise-- they did. He mentioned during the assessment that there was a TSB for the problem I mentioned about the bumping feeling when the truck is stopped. I'm surprised because I've owned several Toyotas from the first gen Tundra's to the first gen 4Runners, and I've taken these vehicles to other dealerships and never got the service I received from DCH. I know my Toyota's and I know when a good service advisor is honest. The last honest service advisor I had was in Van Nuys several years ago-- this guy went above and beyond when I had my 2002 Tundra supercharged. On another note, when I left the truck for service that day, I mentioned to my wife I left 25.00 in cash in the center console and some change in the dispenser. This was after the fact so if it was taken then I wouldn't have an argument to stand on --when I picked up the truck low and behold money and change was still there. That was an outstanding feeling. Reassurance and honesty from a dealership--- who would've thunk. Thanks Mike and the Service team--looking forward to using your services in the future. More

Got the best price when they had their 4th of July sale. Got the best price when they had their 4th of July sale. I was negotiating online and Gus was one of the rare guys that actually sent me the spec she Got the best price when they had their 4th of July sale. I was negotiating online and Gus was one of the rare guys that actually sent me the spec sheet of the car that I was going to buy. That itself got me to trust him a little more than all the other guys. Several of the other dealers (ESPECIALLY Oxnard DCH Toyota - don't waste your time with those bozos) totally try and keep you in the dark and feed you crap to try and get you come down to the dealership so they can scam you there. But this wasn't the case with him. Initially his FINAL price wasn't the best, but they happened to put the car that I was interested in on sale for 4th of July and so I got a price that couldn't be beat. And when I got there, there was no pressure at all to add more crap. I got what I went there for and did not get anything extra while not getting charged for VIN number etching and door treatment and all the other nonsense that other dealers try and add on hoping that you don't read the bill carefully enough. More

I bought a truck and a car from Ceasar Garcia. Ceasar is very courteous professional. I would highly recommend Ceasar and DCH Toyota to purchase your car or truck. very courteous professional. I would highly recommend Ceasar and DCH Toyota to purchase your car or truck. More

NO SALE PRESSURE,STRAIGHT FORWARD WITH ME ,VERY HELPFUL.FRIENDLY .HOPE THE DEALER KEEP THEIR PRICES GOOD WHEN I NEED TO BUY MY NEXT ONE. HELPFUL.FRIENDLY .HOPE THE DEALER KEEP THEIR PRICES GOOD WHEN I NEED TO BUY MY NEXT ONE. More

My experience to buying car was excellent because sales man Bobby was very helpful and he did not put any pressure, explain everything well and help me to get affordable price. Bijan was also very conside man Bobby was very helpful and he did not put any pressure, explain everything well and help me to get affordable price. Bijan was also very considerate in giving me affordable prices on extra care and maintenance plan, help me to understand available Toyota care plan and give me the best price. More

I was greeted by promptly as I exited my car, he was friendly and courteous. He made the process of test driving the car quick and easy, I will definently be back to purchase that vehicle or look into m friendly and courteous. He made the process of test driving the car quick and easy, I will definently be back to purchase that vehicle or look into more More

this dealesrship was very helpfull with my new car purchase especially with Gus Herrera He help me alot he was very bright and very curtious I would recommend this dealership and especially him for su purchase especially with Gus Herrera He help me alot he was very bright and very curtious I would recommend this dealership and especially him for sure :) More