Simi Valley Toyota

It's been almost ten years since I have purchased a new car, and I wasn't expecting it to be a smooth experience. But I was surprised. I went to 3 different dealers and DCH and Dennis in particular stoo car, and I wasn't expecting it to be a smooth experience. But I was surprised. I went to 3 different dealers and DCH and Dennis in particular stood above the rest. Dennis listened to what I said and showed me what I wanted to see, not so at the other dealers. Dennis was very pleasant to deal with and did not try to pressure me into something I didn't want. Dennis did a great job of explaining all the features in the car and getting us set up to get on the road. Ricardo in finance was also a pleasure to deal with. He explained everything thoroughly and left no question unanswered. He laid out all the options clearly and let me choose what worked best for me and my driving habits. More

Had an oil change done and took it back because of an oil leak from the filter. They fixed the problem but failed to clean the residue from the skid plate, resulting a month of oil dripping in my garage. I a leak from the filter. They fixed the problem but failed to clean the residue from the skid plate, resulting a month of oil dripping in my garage. I asked them specifically to take the plate down and wash it off, they told me they did. They didn't. Hmmmmm. Traded in my Tacoma and bought a new Tundra. Dennis was great to work with! Highly recommend him if your looking to buy. Met the new service manager, seems like he cares about customer service. I'll give them another chance on their service department. All in all, I think they are a great dealership to deal with. They were polite and I feel I got a fair price for my trade in and for the new Tundra. I hope they continue their good customer service and if so, I'll be a customer for as long as they are fair. Give them a try, I think you will be a happy customer too! More

Everything about buying my new car was perfect and was greated by Jason Borst until I signed the papers in the finance office, all went smooth. I was there to help buy a new car for my daugther and knew w greated by Jason Borst until I signed the papers in the finance office, all went smooth. I was there to help buy a new car for my daugther and knew what I wanted to pay and Jason was able to get me the deal I needed. I will deffenently tell my friends about were to buy there next car and to be sure and ask for Jason...Jason keep up the good work.. Debbie Bancheek Canoga Park,CA. More

Jason Schuylor was great, I knew exactly what car I wanted and he immediately brought me to it and test drove it. I had a thousand of questions about the car and he knew every answer and more, if i wer wanted and he immediately brought me to it and test drove it. I had a thousand of questions about the car and he knew every answer and more, if i were to buy a car or a friend get a car i would have them go no where else just jason. Awesome experience! THANKS! More

Our experience with Mr. Andrew Burger was extremely pleasant. He was professional, courteous, knowledgeable, and helpful. Discussing with him our wishes and needs was like conferring with a close and pleasant. He was professional, courteous, knowledgeable, and helpful. Discussing with him our wishes and needs was like conferring with a close and pleasant family member. He communicated well with us and his supervisors making our experience extremely pleasant. I would say to his supervisors - PROMOTE this young man, and give him a raise! Cordially yours, Ray Duarte, RN www.rayduarte.com More

Dealing with Dean was an absolute joy. He knew what exactly what we wanted and called us immediately with an excellent price. Michael was equally helpful and courteous. I would not hesitate to recomm exactly what we wanted and called us immediately with an excellent price. Michael was equally helpful and courteous. I would not hesitate to recommend either the agency or both gentlemen with equal enthusiasm. Made the thought of purchasing a new car far less stressful. More

Jason Shhuyler was very knowledgable, courtious, and answered every question I had. He went over all of the manuals step-by-step with me. He then went out to the car and demonstrated everything availabe answered every question I had. He went over all of the manuals step-by-step with me. He then went out to the car and demonstrated everything availabe to me on the dashboard. If it allowd me to rate him a 10 instead of a 5, I would. I had a great experience and would recommend this dealer to friends and family. More

Driving from Venice to buy my Prius in Simi Valley made me uneasy because I thought the car I wanted would not be there, or the price would change. I confirmed the deal by phone, drove out to Simi Valley, me uneasy because I thought the car I wanted would not be there, or the price would change. I confirmed the deal by phone, drove out to Simi Valley, and there were no surprises. The car in the color and package I wanted, at the price we discussed through email and phone, was waiting for me, and we did the deal. Jeff is honest and trustworthy. More

This being my third car purchase at this dealership, I've come to appreciate and expect the highest quality of service and care from the highly qualified and professional employees working there. I also expe come to appreciate and expect the highest quality of service and care from the highly qualified and professional employees working there. I also expect and appreciate their trust, in that my car will be well taken care of, and returned to me in 'better' condition than when I left it off. My only grievance was that I had to pay a considerable amount more than I'd hoped to, and that my monthly payments are much higher than I had hoped to, or wanted to pay... More

Doing business with Gus and the DCH team was a pleasure! Gus was amazing - he found the EXACT car I was looking for, and tracked it from Japan... I was well taken care of. Very professional service all aro Gus was amazing - he found the EXACT car I was looking for, and tracked it from Japan... I was well taken care of. Very professional service all around. More