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Simi Valley Toyota

Simi Valley, CA

4.6
3,389 Reviews
We at Toyota of Simi Valley realize there are many choices when it comes to your ‘next auto buying experience’. Every review we have on this site is a testament to one of the golden rules, “treat others as you would expect to be treated”- we live and breathe it here at Toyota of Simi Valley every day. We realize we are not perfect but we certainly strive for perfection at every given opportunity. If it is a unique ‘car buying experience’ you are looking for that is free from the games, the gimmicks, the haggling and the shady tactics then please take the time to visit our dealership- you will not be disappointed. We are the “#1 Dealer Rater Toyota Dealership in the NATION for 2011” & in California 2012, 2013 for a reason- come and enjoy the ‘experience’.
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2380 First St

Simi Valley, CA

93065

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Showing 3,389 reviews

June 30, 2012

You're employee Gus Herrera was awesome. We purchased a car and he made it so easy with no pressure. we need more salesman like him. More

by hcalyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jul 03, 2012 -

Simi Valley Toyota responded

Gus is one of our veteran sales associates, we are so pleased to hear that you experienced the DCH way of business. Congratulations on your new car.

June 29, 2012

I went to your Simi Valley dealership to purchase a car and I worked with Gus Herrera. He was very knowledgeable and extremely helpful. I would recommend this dealership. More

by minaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jul 03, 2012 -

Simi Valley Toyota responded

We appreciate you taking the time to write our dealership a great review. We are proud to have Gus as one of our team members and we are pleased to hear he was extremely helpful in the car buying process.

June 29, 2012

I had the absolute pleasure to work with Gus Hererra on my recent used car purchase. He showed me a few very nice cars that were at great prices. I ended up with a car that I love. He knew about all the ca More

by beckylu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jul 03, 2012 -

Simi Valley Toyota responded

We pride ourselves in having some of the best trained sales people in the industry. We are pleased to hear that Gus did such an outstanding job. Thank you for your review.

June 29, 2012

My wife and I have been to several dealerships and were super impressed with Gus Herrera. He was down to earth, not pushy and ver helpful. More dealerships should have employees like Gus. We would certainl More

by ebcpa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jul 03, 2012 -

Simi Valley Toyota responded

Gus has been with DCH for several years now and is an example for what we strive for excellence to be. We thank you for your great review and recommendation of our dealership. There is nothing better than hearing that Preston loves his truck and that you are happy with your purchase. Please do not hesitate to let us know if we can help you in the future.

June 25, 2012

Highlander Limited - I visited and talked to many sales representatives at all the surrounding Toyota dealerships (and other brands) trying to find out information about the current specials and the car th More

by tosspilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (Bobby)
Jun 26, 2012 -

Simi Valley Toyota responded

Wow! What a great review. Nothing starts our day better than positive feedback. Buying a new car is something that every family member should be able to enjoy and we are pleased to hear that effort included your children too. We look forward to seeing you when it comes time to consider your new Toyota. Thanks again, for your patronage.

June 23, 2012

I have purchased 10 new cars over the past 10 years, so I have had plenty of experience with various dealerships. I honestly can say though I have NEVER had a stress-free and honest experience with a dealer More

by klair0507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Jun 26, 2012 -

Simi Valley Toyota responded

Thank you for taking the time to write us such an outstanding review. It is always good to know the hard work and training that we use on a daily basis does not go unnoticed.

June 17, 2012

The salesperson was knowledgeable, friendly and was willing to help with all my questions. The salesperson did not presure me in any way. I have already told my family and friends about my experience a More

by ebebobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomez
Jun 20, 2012 -

Simi Valley Toyota responded

We appreciate your taking the time to give us your positive feedback experience. We do hope you enjoy your new purchase and if there is anything else we can assist you with, please do not hesitate to contact us. Thanks again for your review.

June 16, 2012

Gus was incredibly informative, patient and helpful. He wasn't pushy or evasive and he fully honored the deal we discussed by email. Bijan also carefully explained the paperwork complexities and various wa More

by ednatoycar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jun 20, 2012 -

Simi Valley Toyota responded

Thank you for taking the time to write such a nice review, on behalf of Gus and Bijan. Because of customers like yourself, we enjoy taking pride in our customer service and part of our mission statement is to be "Totally dedicated to customer satisfaction." Thank you again and please let us know if we can assist you in the future.

June 12, 2012

We have bought several other cars in the past and frankly dreaded going through the purchase process again BUT, Thankfully Jason @ DCH not only made it painless but also fun! No pressure, just helpful, frie More

by tracenealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Borst
Jun 15, 2012 -

Simi Valley Toyota responded

We love how excited our customers are after purchasing a new vehicle from our dealership. We are so happy you love your Prius and had such a wonderful experience working with Jason. Thank you for recommending Jason and our dealership. We really appreciate your review, thanks again!

June 11, 2012

Gus was professional, plesant, and patient. He answered all of my questions makeing the decision to buy an easy one. I would reccomend Gus Herrera and DCH Toyota to all my friends and family. More

by MDeGeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Herrera
Jun 15, 2012 -

Simi Valley Toyota responded

Thank you for your recommendation of our Dealership and our Internet Sales Manager Gus. We strive to make the buying process an easy and stress free experience and we are happy we could provide it for you. Thank you for your review.

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