Simi Valley Toyota

The online purchase experience with Gus Herrera was pleasant, straight forward & the quote from him was very competitive. I finalized the purchase without setting foot in the dealership. The day I f pleasant, straight forward & the quote from him was very competitive. I finalized the purchase without setting foot in the dealership. The day I first visited the dealership was the day I had arranged to pickup the new Prius. Nick Dunlea was one of the first that stepped up and asked if I needed any assistance. He made sure that my needs were being taken care of promptly and that everything was satisfactory. At the dealership Gus was the same pleasant and straight forward person he was online. He worked diligently and quickly to finalize the purchase transaction. When he saw that my 2 young daughters were getting bored he went over to the overhead flat screen TV and put on the cartoon channel for them. Wow, that was remarkable. Bijan Rahimi did a wonderful job of covering all of the different finance, warrantee and car options that were available for the Prius. He even offered my kids some treats to keep them happy while he covered all the aforementioned topics. He made sure we understood all the details by explaining them clearly and in addition, provided printed information with valuable information. Upon actual delivery of the car to me, Gus sat in the car with me and my family to explain the operation of the Prius. He setup the electronics such as the pairing of my cell phone to the on board blue tooth. In addition, he set up other on board systems for me and covered all of the other important details of the new car making sure we understood it all. Overall, the dealership was a warm and friendly place because of the employees and the comfortable relaxed environment. I have only checked off 3 names in this survey but it's only because I don't recall the names of the others that helped make the time at the dealership a great experience. More

I found Brett and DCH very easy and effective to deal with. They were pleasant to work with; gave me a great deal both with the trade in as well as the new car; very fast and friendly transaction. Def with. They were pleasant to work with; gave me a great deal both with the trade in as well as the new car; very fast and friendly transaction. Definitely my dealer to go to as first choice. More

It was a stress free experience buying the car. Jeff is very professional and gives us time to decide. All questions are answered. He gave us great deal on the vehicle. And he is easy to make deals with.He very professional and gives us time to decide. All questions are answered. He gave us great deal on the vehicle. And he is easy to make deals with.He undersdand the needs. More

Jason Schuler was straightfoward and very helpful. He did an amazing job handeling our purchase which was complex and required extra coordination and logistics. He came through on things we did not expect an an amazing job handeling our purchase which was complex and required extra coordination and logistics. He came through on things we did not expect and had the type of vehicle that we envisioned; made the way we wanted without trying to sell us anything but. Jason, Andrew and Ron are hard workers and their professionalism was greatly appreciated. By far the best dealership I have ever been to. More

Jason Schuyler is a good guy, very straightforward, and knowledgeable about the vehicles he sells. He was an enjoyable guy to be around, and I highly recommend him! knowledgeable about the vehicles he sells. He was an enjoyable guy to be around, and I highly recommend him! More

Ceasar and Jason were very accomodating. Ceasar aside from a salesman became a laiason officer between me and the sales manager to get the best deal possible.Ricardo of Finance Dept has an admirable work from a salesman became a laiason officer between me and the sales manager to get the best deal possible.Ricardo of Finance Dept has an admirable work ethics. More

My experience here was extremely low pressure and pleasant. I felt I was given the best possible price with no hassle or struggle whatsoever. I would absolutely buy from this dealership again. pleasant. I felt I was given the best possible price with no hassle or struggle whatsoever. I would absolutely buy from this dealership again. More

After having a very unsatisfying experience at another local dealership, we were very hesitant to work with "car salesmen". The previous dealership had lived up to the reputation of being devious and dish local dealership, we were very hesitant to work with "car salesmen". The previous dealership had lived up to the reputation of being devious and dishonest. As soon as we walked in the door of DCH we felt very welcome and comfortable. Jason Schuyler was very professional, courteous, upfront and honest. More

Good inviting customer service, well educated sales associates. Patient enough to listen to customer. Provided details of what is required. Provided alternate options, educated, compared vehicles, etc. associates. Patient enough to listen to customer. Provided details of what is required. Provided alternate options, educated, compared vehicles, etc. More

I was very impressed with the cutomer service I was given by Cesar Garcia. He made my car shopping a nice experience he was so helpful and pleasant. I would difinitely recommend buying a car from DCH and wor by Cesar Garcia. He made my car shopping a nice experience he was so helpful and pleasant. I would difinitely recommend buying a car from DCH and working with Cesar in the future. More