Simi Valley Toyota

I was very happy with DCH of Simi Valley, I ended up lowering my payment and lowering my fuel usage. That was my main goal of buying a new car and Jason helped me get both. I deffinately would buy anoth lowering my payment and lowering my fuel usage. That was my main goal of buying a new car and Jason helped me get both. I deffinately would buy another car from them any time. More

Yes, you can believe the reports about Jeff Johnson--he's the most straightforward car salesman I've ever encountered. (Also, you can rest assured that, unlike other Toyota dealers in the area--COUGH BOB SMI the most straightforward car salesman I've ever encountered. (Also, you can rest assured that, unlike other Toyota dealers in the area--COUGH BOB SMITH COUGH--all of these are real.) I also have to say that Jeff & DCH are notable for what they *didn't* do (bad stuff) as what they *did*: 1) A closer Toyota dealership in L.A. didn't have any Toyota Corolla CEs, and prob. didn't want my business; the guy didn't want to offer me a price until I was "ready to buy." 2) Another L.A. Toyota dealership, the hyper-aggressive salesman refused to quote me a price without running a credit check on me, which would've given him a huge advantage over me in terms of sales negotiations. 3) An outside-of-LA dealership was better than the previous two, but Jeff's offer was $1100 lower than theirs. Yes, that's right. $1100. Granted, I got lucky by wanting a car they wanted to increase their volume of sales on, but still. Jeff emailed me a very good offer, complete with OUT THE DOOR PRICE; he and the rest of the Internet team were courteous, polite, and straightforward. When I first came to the lot to check out the car under a different internet salesman, AT NO POINT did the salesman pressure me to buy the car. Repeat: AT NO POINT did Jeff's co-worker pressure me to buy the car or fill out any sort of "credit check." WHILE I WAS ON THE LOT. During the actual sale the next day, AT NO POINT did Jeff try to upsale me on anything I didn't want, or try to steer me towards one of the more expensive Corollas. The final price I purchased the car was the OUT THE DOOR price quoted in the email, plus $100 for mudguards; Jeff also saved me money by pointing out I could get the mudguards uninstalled and avoid the labor fee. Which I did. Let's look at that again: the OUT THE DOOR PRICE incorporated ALL SALES TAXES & FEES. There were NO HIDDEN FEES tacked on that were not previously mentioned. NONE. What exactly do they put in the water at DCH Toyota and how can we get it into the water at other car dealerships? Overall experience downrated slightly because the Finance Team tried to get me to buy the useless extended warranties, No reflection on Jeff & Bryan, but they may want to have a word with their finance dept. about not trying to sell people things they don't need. However, given Jeff, Bryan, and the internet team's excellent behavior, I would strongly recommend seeking him, and DCH Toyota of Simi Valley, out as your first choice when you're looking for a car. Doesn't matter how far away you live. It will be worth it. Shop around, to be sure, but pay particular attention to what Jeff does & doesn't do as compared with what other salespeople at other dealerships will try to pull. Treating customers with honesty & integrity deserves to be rewarded. More

Gus Herrera was great, I had a crazy deal with my mom in florida Cosigning with me, she has great credit I do not any more, Gus stayed the course & was able to get me the deal by each day answering the ques florida Cosigning with me, she has great credit I do not any more, Gus stayed the course & was able to get me the deal by each day answering the questions Toyota Financial Had & by calmly diging deeper to make my deal go through as I wanted & then he had the car delivered to my door, I never went to the dealer ship since I did not have a car we did it all on the phone, I have already recommended a friend to go see Gus & will refer others, for all these reasons I give Gus Herrera a rating of 11 out of a 1 - 10 ratio, Craig More

I went to DCH Toyota of Simi Valley after having a horrible experience with Ventura Toyota which is alot closer to my home. Needless to say my husband and I were really aprehensive after the experienc horrible experience with Ventura Toyota which is alot closer to my home. Needless to say my husband and I were really aprehensive after the experience with Ventura Toyota, however, we really needed a car after my car had been totaled out in an accident. Thank GOD!!! for Gus Herrera our "Knight in Shining Armor". From the time we met him he let us know that we were in the drivers seat, he was there to provide a service for us. For the amount of time it would take to make the deal, he was our employee. He was not going to insist that we purchase something we didn't want, whatever we purchased would be our own decision. It is this sense of customer service that enabled me to get alot of items included in my purchase, extended warranty, lojack, etc because my husband trusted Gus. So to make a long story short whenever anyone asks where did I got my beautiful 2011 VENZA, I will highly recommend DCH Totota of Simi Valley. I realize that it took more than one person to make our deal and I want to thank them as well however, we spent a majority of our time with Gus. My husband and I have even decided to get our vehicle serviced there even though it is approx 40 miles from our home because of the customer service. DCH (delivering customer happiness) Toyota Simi Valley is not just a name for this dealership, it seems to be a way of life for the dealership. Thank you Gus and thank you DCH Toyota of Simi Valley for employing him. More

Both Jeff and Bijan made this a pleasant experience! I am now happy to be a Toyota car owner!! And plan to be for a lifetime :o) am now happy to be a Toyota car owner!! And plan to be for a lifetime :o) More

Made an Internet inquiry with the Dealership. Jeff was the Internet contact. He gave me a good deal on my new 4Runner with the accessories I wanted. It was the best deal from all of the DCH Toyota deale the Internet contact. He gave me a good deal on my new 4Runner with the accessories I wanted. It was the best deal from all of the DCH Toyota dealers in the county, including Oxnard, Ventura and TO. The only disappointment was the reduced value of the trade-in. I later saw the screen where the profit margin showed that the dealership pocketed 500.00 from the trade-in and this was given to someone at the dealership instead of back to me. I know they have to make their money somewhere, but transparency in sales, including the value of trade-ins in important in trust between the customer and the dealership. That was the only disappointing thing. M More

Jeff helped me out after my 1992 Corolla went kaput and I had to get a car fast. A friend of mine made some calls for me to Simi Valley Toyota on a Monday to explain my situation, and the people she spoke to had to get a car fast. A friend of mine made some calls for me to Simi Valley Toyota on a Monday to explain my situation, and the people she spoke to were great at keeping in touch and returning phone calls in a timely manner. By Tuesday night I had a car: I filled out a credit app online in the morning and received two prompt phone calls from the dealership to confirm. That evening I went into the dealership to see the car in person (I had already identified it on the dealership's website). I was able to take it for a test drive beforehand, ask questions, and take my time looking around the car lot to compare before making a final decision. Neither Jeff nor any of the other employees was pushy about selling me anything I didn't want or need. More

Jason was a great guy. He was friendly and helpful. He did not push but showed me what I was looking forward. Michael in finance was also great. It was probably the best experience I have ever had while did not push but showed me what I was looking forward. Michael in finance was also great. It was probably the best experience I have ever had while buying a new car. Thank You More

i had the opportunity to speak to Crystal regarding a warranty issue and discovered that my car was still under warranty for the problem that I had . I was very impressed with the sincere effort to help warranty issue and discovered that my car was still under warranty for the problem that I had . I was very impressed with the sincere effort to help with my problem. She was so awesome , I even went to the General Manager who was GREAT!!! He took time to sit down and chat with me. Great Dealership! More

First time buying any Toyota, Ed made it so simple. He had an easy comparison of other cars versus Toyota and between several Toyota models. He had all the answers, very frank but educative thereby making had an easy comparison of other cars versus Toyota and between several Toyota models. He had all the answers, very frank but educative thereby making decision making so easy. I only wished I could beat internet advertised already low prices, but there is no complaints with the car. Ed & associates were very organized, quick & no loss of time for waiting. I know who to go to in my future service visits! More