Simi Valley Toyota

I would like to thank Al the gentlemen that greeted us as we walked out of our car. He offer assistance in helping us and making our experience comfortable by offering drinks and looking for my auto that I h we walked out of our car. He offer assistance in helping us and making our experience comfortable by offering drinks and looking for my auto that I had purchased online. The finance guy was also very positive and easy going. The last person that I came in contact with was a younger gentleman who filled up my tank and went over the apple play set up and functions of the car. More

Another pleasant no worries experience at Simi Valley Toyota. My routine service proceeded without drama or conflict. Recommend this establishment very highly. Toyota. My routine service proceeded without drama or conflict. Recommend this establishment very highly. More

Did not give straight answer to my questions, final bill had added $1400 worth of random stuff that was never discussed until i pointed it out and asked where this was coming from. This included two tiny, t had added $1400 worth of random stuff that was never discussed until i pointed it out and asked where this was coming from. This included two tiny, tiny, $250 first aid/ "safety" kits that are so cheaply made and poorly equipped, it would be funny if it wasn't sad. Also got pushed very very hard on expensive warranty for used car. When the sales person had just assured me how amazingly reliable the car would be. I assume its a good car, just sadly a pretty stereotypical car dealership experience. Oh yes, especially amusing was the talk that they want to be like family. Well we all know there is family and there is that other kind of family. This one is the kind where you really need to be careful as not to be taken advantage of.... More

This is the 2nd vehicle I purchased from Simi Valley Toyota. The staff at this dealership is amazing and each person that helped in the buying process was excellent. Toyota. The staff at this dealership is amazing and each person that helped in the buying process was excellent. More

The "normal" service was excellent but a safety software update on the front camera resulted in my back hatch incapable of opening with keyfob or dashboard button. I didn't discover this until an hour or tw update on the front camera resulted in my back hatch incapable of opening with keyfob or dashboard button. I didn't discover this until an hour or two after I returned home and needed to load something. Two stars might seem a low rating for this, but this is the second time this has happened in a software update. Both times, the problem was easily fixed with a new upload, but the service department should have checked all systems before declaring the service done. More

Excellent service, the people are accommodating and they are professional in dealing with clients. Easy to approach and helping you to get the car you want. Thank you are professional in dealing with clients. Easy to approach and helping you to get the car you want. Thank you More

Did a lot of preventive maintenance and it was done on time. I had a tight schedule and they got it done. time. I had a tight schedule and they got it done. More

I appreciate the fact that there was not a typical internet bait and switch considering that I had to drive an hour to get there. All was what was advertised and people were professional. Ms. Lisa Fal internet bait and switch considering that I had to drive an hour to get there. All was what was advertised and people were professional. Ms. Lisa Fallon was a text-book professional at financing and I am happy with the overall experience. More

Easy to schedule an appointment. Even got one same day, which is unheard of for a dealership. Even got one same day, which is unheard of for a dealership. More

Michael is awesome and a pleasure to deal with, so kind of him and Matt Baydo to drive our and our daughter-in-law's mother's new cars out to Tucson. of him and Matt Baydo to drive our and our daughter-in-law's mother's new cars out to Tucson. More