Simi Valley Toyota

For the second time in a row, the oil technician did not secure/ lost the bolts for my skid plate. Very disappointed! secure/ lost the bolts for my skid plate. Very disappointed! More

Simi Valley Toyota assisted me with getting my Camry back on the road after my engine light indicated that I should visit Toyota. The service advisor, Oscar was friendly, knowledgeable and professional back on the road after my engine light indicated that I should visit Toyota. The service advisor, Oscar was friendly, knowledgeable and professional. He went above and beyond to get my vehicle problems diagnosed and repaired in a timely fashion, especially given that the emergency repair came about just minutes before the service departments closing time during the busy Christmas season. This was five star service at its best! More

Excellent communication. Very helpful and accommodating. Services requested were performed correctly. Vehicle was returned to me in the same shape it was surrendered. Very helpful and accommodating. Services requested were performed correctly. Vehicle was returned to me in the same shape it was surrendered. More

Very well organized. Kept me informed CAR was ready when planned. Staff was polite and efficient Kept me informed CAR was ready when planned. Staff was polite and efficient More

Isaac did not tell us about the Theft device< i saw i paod for it on the paperwork. Will be stopping by soon to get more info on it. It is important so i can let my insurance company know. paod for it on the paperwork. Will be stopping by soon to get more info on it. It is important so i can let my insurance company know. More

Mario was a huge help, he was excellent to work with and went above and beyond to make sure we were happy. went above and beyond to make sure we were happy. More

I have to say that We received incredible service when I called to get information on a car. Bryson was knowledgeable and quickly solve my need for a car. If I could give 100 stars I would. It made my holi called to get information on a car. Bryson was knowledgeable and quickly solve my need for a car. If I could give 100 stars I would. It made my holiday days definable better. More

very easy and helpful to work with. can't wait to do it again next time can't wait to do it again next time More

Had a great experience Shane got me everything that I asked for The financial representative she is also a great person to have on the Toyota team. asked for The financial representative she is also a great person to have on the Toyota team. More

I arrived and was told 30 minutes or so to hook up to a computer and run diagnostics. Problem " communication module not ?"see dealer if this continues. Hoping to have the module simply reset. 30 minute computer and run diagnostics. Problem " communication module not ?"see dealer if this continues. Hoping to have the module simply reset. 30 minutes car is still parked same place. 15-20 minutes later still parked Told the tech is on a test drive and will look up on return and it'll take about 45 to an hour to hook it up and diagnose. After approx 1 hour I had to go back to work, took my car and left. This is not the first time I have lost hours of my life at Simi Toyota. If I could give you a 0 I would. More