Simi Valley Toyota

Took my car in for a new timing belt, talked to Mike Carpenter to set up an appointment. Was told some things that I requested would be included in the service. I talked to him three times and each ti Carpenter to set up an appointment. Was told some things that I requested would be included in the service. I talked to him three times and each time he assured me that these things would be included. They took my car apart and then called me to tell me that I would need to pay ALOT more money for them to do the things I requested. I know that this is routine with these people because of how they acted. Sent a letter to the general manager, never heard back. More

We appreciate the professionalism and knowledge in all areas. And especially the detail given to our daughter in the instruction of her new Prius so she did not leave the lot with any doubts on how her n areas. And especially the detail given to our daughter in the instruction of her new Prius so she did not leave the lot with any doubts on how her new car worked. And the ease and invitation for her to come back at any time with any further questions. Thank you! More

Just bought my 2nd RAV from Toyota Simi Valley. There was little or no pressure from the Sales person (Jon Daniels) and I felt very comfortable dealing with him.Jon explained all the details of the new c was little or no pressure from the Sales person (Jon Daniels) and I felt very comfortable dealing with him.Jon explained all the details of the new car and was very helpful negotiating the trade in of my "old" RAV4. During the financial part, I enjoyed working and talking with Bijan. More

Happy client w/new purchase of a used 2008 Toyota Tundra. Extremely satisified w/the great service from sale associate Dean and general manager Angel. No haggling for price, they were upfront w/cost and was Extremely satisified w/the great service from sale associate Dean and general manager Angel. No haggling for price, they were upfront w/cost and was happy to hear and address my request!!! Very HAPPY buyer and would recommend both of them. I'm sure it won't be the last time we work with them!!!!! More

We totally enjoyed our buying experience at DCH Toyota of Simi Valley. We felt relaxed and everyone was very polite. Our salesperson Natelie Kraenkel was very professional and well informed. Her associate Br Simi Valley. We felt relaxed and everyone was very polite. Our salesperson Natelie Kraenkel was very professional and well informed. Her associate Brian Lamb was a great compliment to her by supplying additional information to help us make our decision to buy a beautiful 2011 Camry which we love. In the future we will keep DCH Toyota of Simi Valley in mind as the dealership we will go to to buy our cars. We have and will recommend them to our family and friends. More

These are interesting times to buy a Prius. Other dealerships' attitudes toward me as a customer ranged from skeptical and lazy to downright adversarial. Natalie and Brian worked diligently to find dealerships' attitudes toward me as a customer ranged from skeptical and lazy to downright adversarial. Natalie and Brian worked diligently to find the exact car I wanted and arranged to have it moved into DCH's inventory. Further, they coordinated with their Service Dept to have the extra equipment I wanted put on the car while still having it ready for me to pick up earlier than I anticipated. Throughout the process they were friendly, forthright and upbeat. More

I can't remember how many new cars I have bought in my lifetime but I CAN remember who made me feel like they REALLY wanted me to be satisfied with the purchase I was considering. Natalie Kraenkel respond lifetime but I CAN remember who made me feel like they REALLY wanted me to be satisfied with the purchase I was considering. Natalie Kraenkel responded to the questions I had posed via the Internet and continued to work hard to make sure there were no unanswered questions when I met her on April 4. Although I was already interested in a Prius it was Natalie who was the icing on the cake. I drove the car home the same day we met. If there were more Natalie's in the business there would be a lot more satisfied customers!! Dick Bennett More

This was the most pleasant experience I have had at any dealership. Everyone worked hard to find the truck I wanted, was friendly while doing it, and followed through on their commitment. They gave me a gr dealership. Everyone worked hard to find the truck I wanted, was friendly while doing it, and followed through on their commitment. They gave me a great deal. I would recommend this dealership to anyone. A+ More

This was by far the most pleasant and satisfactory experiences we have had in purchasing a new car. We telephoned and told the salesman what we required and were rewarded with prompt delivery of the experiences we have had in purchasing a new car. We telephoned and told the salesman what we required and were rewarded with prompt delivery of the exact car we wanted, at a very affordable price. Both Jeff Huff and Bijan Rahimi were patient, pleasant and eager to provide service that more than met our expectations. This is the second car (Prius) we have purchased from DCH Toyota in Simi Valley, and we will surely recommend it to our friends. More

This was my 2nd car buying experience at DCH Toyota of Simi Valley. I am appreciative of 'no pressure' atmosphere and knowledgeable professional staff. Jeff and Brian made our entire experience seem effo Simi Valley. I am appreciative of 'no pressure' atmosphere and knowledgeable professional staff. Jeff and Brian made our entire experience seem effortless, explaining each step of the process and even stayed with us until 9:45pm (long past closing) to ensure our new prius was clean and will a full tank of gas. We love the new prius, but more importantly, we were able to relax & enjoy the car buying experience. Thanks DCH Toyota Simi Valley More