Simi Valley Toyota
Simi Valley, CA
Filter Reviews by Keyword
By Type
3,654 Reviews of Simi Valley Toyota
My wife and I went to DCH Toyota of Simi Valley to look at a used suv. I was kindly greeted by Christian Soza, who was very friendly, helpful and respectful to me and my family. He, as well as all the staf at a used suv. I was kindly greeted by Christian Soza, who was very friendly, helpful and respectful to me and my family. He, as well as all the staff we encountered was very courteous and cheerful. This was by far the most pleasant auto buying experience we've ever had. Christian and his manager truly wanted to help us and make everything work in our favor and you could tell. They worked with our trade-in as well as the suv we purchased and made everything work out to fit our requirements. Christian went above and beyond making numbers work and even entertained our 3 year old son while filling out paperwork. I would absolutely recommend this dealership and Christian to everyone and would give them my business again! More
Overall Great experience. Because once we got there, Pedro host us in a professional manner and assisted us with finding the car within our price range. He was considerate, patient and did not rush us w Pedro host us in a professional manner and assisted us with finding the car within our price range. He was considerate, patient and did not rush us with our decision making. We were denied with couple financing company first because we can't put down the down payment they are asking for but we work together and got financed with good APR and lower downpayment. More
Dean Dixon was great. I told him what I wanted, I had done my research on-line on what was a fair price, and how much I wanted to pay. It only took 15 minutes to agree on the sales price. Which was wit done my research on-line on what was a fair price, and how much I wanted to pay. It only took 15 minutes to agree on the sales price. Which was within $90 of what I originally asked for. No presure. The easiest truck buying experience I have ever had. If you go there ask for Dean. More
I travel over 60 miles - that is how great this dealership is. I recently got my 4th vehicle from DCH Toyota of Simi Valley. They offer the best personal experience. Jeff Johnson is the BEST sale dealership is. I recently got my 4th vehicle from DCH Toyota of Simi Valley. They offer the best personal experience. Jeff Johnson is the BEST sales guy ever. He does not pressure you and actually lets you take your time in making a decision. Plus, he works hard to get you the best possible deal. I would not go anywhere else. I will always return to DCH Toyota of Simi Valley when I am looking a new vehicle. More
My experience with this dealership was from just 2 days ago. I was a walk-in customer that was interested in test driving a few different classes of vehicles during my lunch break from work. As I walked in ago. I was a walk-in customer that was interested in test driving a few different classes of vehicles during my lunch break from work. As I walked in, I was greeted by Christian and I noticed that the high level of customer service was very apparent. Christian was quickly able to give me the facts of each vehicle that I was interested in and was able to work with me to figure out what I really needed in a vehicle vs what I wanted. This support really gave me the comfort to quickly pin point the right choice of vehicle based on my work/life needs. With in 45 minutes, I made the decision of a large purchase and was signing paperwork later that evening with my wife. Fernando also assisted in the application process and Michael was great with the Financing piece. The over-all experience was fantastic and I will return for my next buy as soon as we are ready again. Thank you to all that assisted in the process. Sincerely, Your new satisfied client, Eric Agurcia More
We LOVED the customer service that we received and are very happy with our purchase! Having checked out various vehicles at different dealerships, purchasing our car at Toyota of Simi Valley was such a go very happy with our purchase! Having checked out various vehicles at different dealerships, purchasing our car at Toyota of Simi Valley was such a good experience. Christian was so non-pressuring and we appreciated the warmth of his personality. We felt as if he and Fernando were truly focused on working out a fair deal and wanted us to be happy with our purchase. Bijan made the financing portion quick and painless! The whole transaction was very smooth, there were no surprises and we felt the appreciation for our business. Nice touch with the closing of the deal having Christian go over all of features again, Fernando coming out in the rain to congratulate us and the bag of gifts. Thanks guys!!! ps.....liked your guy manning the barbeque, too! More
This sales associate was very professional and worked hard to get me a great deal on my very first new car. I had looked around at different car dealerships in other cities but wanted to look around my o hard to get me a great deal on my very first new car. I had looked around at different car dealerships in other cities but wanted to look around my own city as well. Which i am glad I did, knowing that a percentage of the profit will benefit my home town. More
Natalie was very helpful very friendly and knows about the cars she sells. Thank You I bought a 2009 VW Jetta 25000 mi excellent condition and i love it Natalie gave me the time and space i needed to thi the cars she sells. Thank You I bought a 2009 VW Jetta 25000 mi excellent condition and i love it Natalie gave me the time and space i needed to think about what i needed to do. I'm very pleased and will go back if i every need another car More
The whole process was easy and simple. No problems what so ever, the staff was friendly and we weren't kept waiting for long periods of time during the sales process. They went out of their way to make me so ever, the staff was friendly and we weren't kept waiting for long periods of time during the sales process. They went out of their way to make me feel comfortable and the gas tank fill up was superbly awesome. More
I'm a new car buyer who had a very hard time making a decision, I went back and forth for weeks, asking all kinds of different things to different dealers because I wanted to get it right. This is the f decision, I went back and forth for weeks, asking all kinds of different things to different dealers because I wanted to get it right. This is the first time I did all my searching and negotiating online. Jeff Johnson was amazing. He was patient, super friendly, very accessible (he told me to call him on his cell on his days off for his wife's bday!). He gave me no bs about anything - I told him I needed the bottom line right off the bat, and he gave it to me. In person, he was so easy and nice to work with. I know it sounds cheesy, but it felt like family and as a sales person myself, it was exactly how I'd want to be treated. Once we got to financing, Simi's finance guy, Michael Dowl, was the best I've worked with. Nice, to the point, very honest and real. And funny! This was an excellent car buying experience and I can honestly say I'd be happy to buy from this place anytime and I will definitely use them for service as well. Thanks Jeff and Michael! More


