Simi Valley Toyota

I purchased a Toyota XLE 2010 from DCH Toyota of Simi Valley, California. I was impressed by the excellent quality of service I received at the Service Department by Mike Powell and Dale Strauf. I foun Valley, California. I was impressed by the excellent quality of service I received at the Service Department by Mike Powell and Dale Strauf. I found both of them to be very knowledgeable, polite, helpful, efficient, pleasent, and accomodative. In other words, they provided an excellent service for me. Because of them both, whenever I decide to buy a new Toyota I will purchase it at DCH Toyota of Simi Valley, California. Thank you for your attention. Pilar Lamping More

I had the best experience I've ever had at a dealership's service dept. when I went to DCH in Simi Valley. Dale was my advisor and he was warm, friendly and informative. It's difficult (at least for me)to tr service dept. when I went to DCH in Simi Valley. Dale was my advisor and he was warm, friendly and informative. It's difficult (at least for me)to trust a dealership's assessment of problems on a vehicle because you can't be too sure if you're being ripped off, so to speak, especially if it's happened in the past. However my experience with Dale was different and I didn't get any sense that I was being taken advantage of and felt very comfortable with his findings and advice. To top it all off, when I was scheduled to come back in for service, Dale fell ill before that day and called me to say he wouldn't be there. He did assure me that I would still be taken care of if I chose to still go in. That goes beyond basic good customer service. I had planned to continue going to the service dept. there but that call from Dale sealed the deal. Like to add that when I went in while Dale was out, I was treated very well by Mike in service and he took good care of me, they make a great team. Reviews are very helpful but you can't be too sure of who is writing one. So take a chance and start off small, such as an oil change, if you're reluctant, and see for yourself how you're treated. I don't believe they'll let you down. P.S. I went in one day for something I thought I needed and once Dale checked my records he let me know it wasn't needed yet. It could have been a sale, but that's not the way to keep customers. I'm definitely a customer for as long as I have my Toyota. More

They where absolutly amazing, they helped out so much.There customer service was great. They also answered all of our questions we had for them. There prices were great. If we ever needed a new car much.There customer service was great. They also answered all of our questions we had for them. There prices were great. If we ever needed a new car we would go back to that dealership because they treated us with great customer service. More

The dealership was clean well maintained. Mike in finance and Tracy in internet sales went out of their way to make car buying a breeze. They explained everything in clear english and answered all questions and Tracy in internet sales went out of their way to make car buying a breeze. They explained everything in clear english and answered all questions that I had. The test drive was well planned out and Tracy explained the controls on the 2010 Prius. Would shop here again. More

I came in to service my 2002 Toyota Camry and received friendly and prompt service! Words cannot really describe all that was done for me by way of accommodations but Jesse Gutierrez went above and beyond friendly and prompt service! Words cannot really describe all that was done for me by way of accommodations but Jesse Gutierrez went above and beyond! I would highly recommend this dealership service office! Awesome team at DCH Toyota in Simi Valley! More

They are so friendly, helpful , and courteous. They were very well informed and had a great attitude toward their clients. I would highly recommend this dealership to all my friends because of their sincere very well informed and had a great attitude toward their clients. I would highly recommend this dealership to all my friends because of their sincere approach. I was very ecstatic for my new car. Thank you so very much! More

I stopped by to purchase the Internet special car they were advertising for my son to use while he's in San Diego going to school. They worked with me to be sure any issues I had with the car were resolve were advertising for my son to use while he's in San Diego going to school. They worked with me to be sure any issues I had with the car were resolved and I'm satisfied that I made the right choice in buying from them. More

Overall experience great except the car that I'm buying is not on the premises ans I didn't know that the car has no install alarm but other than that excellent.I like the o percent financing for my car.th is not on the premises ans I didn't know that the car has no install alarm but other than that excellent.I like the o percent financing for my car.the only problem is the tax and the other add on fees for the car everything is expensive. More

Everyone I dealt with was very helpful and friendly. I would certainly come back if I ever wanted a Toyota again. The mangers were very kind and the salesmen were great. The whole deal seemed to work our would certainly come back if I ever wanted a Toyota again. The mangers were very kind and the salesmen were great. The whole deal seemed to work our for all parties. It was a nice shopping experience all around. More

They did a really good job in getting me into the car with the options I wanted. I will keep this car for at least eight to ten years and truly appreciate their service. Jeff's boss was quite helpful t with the options I wanted. I will keep this car for at least eight to ten years and truly appreciate their service. Jeff's boss was quite helpful too!! I will refer everyone I know to DCH Simi Valley. More