Simi Valley Toyota

I William Justin Sedgwick had the honor and perivilage in meeting the most professional salesman that I have ever done business with. I have bought many vehicles in my life and by far Jason Borst was the mo meeting the most professional salesman that I have ever done business with. I have bought many vehicles in my life and by far Jason Borst was the most professional that I have ever come across. Not only will I buy a car from him agian I will recommend him to all my friends and relatives. More

EVERYTHING WENT GREAT. AND IT WAS QUICK. More

When I first walked onto the lot like any other a salesman was right on my tail. Pedro was very plesant. He got my trust by telling me the truth and showing me what was a better deal suited for me. H salesman was right on my tail. Pedro was very plesant. He got my trust by telling me the truth and showing me what was a better deal suited for me. He wasn't interested in all the upgrades. He was interested in getting me what I wanted which was one or two upgrades but left out the items inwhich I didn't need or really want. He made sure I was taken care of even after I left for the day and came back the next to make the sale. He also called me a few days later to make sure everything was working okay and to see if the additions to my new car were being taken care of. I would buy from him again...after I pay for this one in six years. More

My 2004 Toyota Corolla, which I bought at DCH Toyota of Simi Valley, had an airbag light which did not go off. There was also the possibility that my airbag would not deploy in the event of an accident. Th Simi Valley, had an airbag light which did not go off. There was also the possibility that my airbag would not deploy in the event of an accident. The replacement cost was $1350.Due to the fact that this was a safety issue and a possible factory defect since my car only had 72,000 miles, I felt that I should not be responsible for the repair. Nick got right back to me when I faxed a letter of my problem outlining my frustration with the Toyota Corporation’s slow response in getting back to me. He also worked out a deal with Toyota Corporation and arranged a three way split, with my final out of pocket cost of $450.00. Nick also took great care of calling everytime he said he would and he quickly, within a matter of days, worked out a compromise. Mike and Hank did a great job in the service dept, ordering the parts and quickly taking care of the repair. I still feel that I should not have had to pay any replacement costs, but I greatly appreciate the fact that my car is safe to drive, and that Nick and DCH did work with me to resolve the issue. More

I've been taking my 1996 Tacoma, which now has 337,000 miles, to this service dept. since I bought it used in 1997 with 19,000 miles. Paul McCartney is the latest in a long line of outstanding service tec miles, to this service dept. since I bought it used in 1997 with 19,000 miles. Paul McCartney is the latest in a long line of outstanding service technicians that I've had the privledge of entrusting my truck to for the last 13 years. Paul's experience and knowledge is second to none and I fully trust him when he recommends additional service beyond the normal maintenance. I also feel that he is very respectful of my time. Also, I'd like to recognize Mike Powell, one of the current Service managers. Mike was my service technician before he was promoted to his current position. Every time I bring my truck in he always takes the time to greet me and we spend a few minutes chatting. Paul and the others seem to follow his lead. More

They had great knowledge of their products and the sale went very quickly. I would recommend this dealership to anyone that was interested. I have lived in Simi for 21 years and they have always been at th went very quickly. I would recommend this dealership to anyone that was interested. I have lived in Simi for 21 years and they have always been at the same location. Thanks, have a great day! XX More

Had my car serviced. Paul McCartney (services writer) was agreat help and very friendly.He promised to have my car back in two hours, it was back in a hour.All services was done and the was washes.I was very agreat help and very friendly.He promised to have my car back in two hours, it was back in a hour.All services was done and the was washes.I was very happy with the friendly empolyees and the services More

I've been a customer of Paul McCartney for many years. I have returned to him over and over because I've always had confidence that Paul knew what he was doing and I could trust that if he recommended that have returned to him over and over because I've always had confidence that Paul knew what he was doing and I could trust that if he recommended that something needed to be maintained/repaired on my car, that the work was necessary and that he would ensure that it was done correctly and on time. More importantly, if there were any issues remaining after the work was done he always made it come out good in the end. More

Ever since buying my '04 Highlander from this dealership, I have received nothing but top-of-the-line service. This visit was no exception. I arrived a few minutes before my appointment time and was greete I have received nothing but top-of-the-line service. This visit was no exception. I arrived a few minutes before my appointment time and was greeted immediately by Mr. Duncan. My paperwork was processed within a couple of minutes and my car was taken right away. Instead of the estimated waiting time of 1.5-2.0 hours, I was out the door in a litte over an hour. Mr. Duncan went over my repair bill thoroughly and made sure he had answered all of my questions before I left. I have been to one of the other Toyota dealerships in Ventura County and they just don't compare; DCH Toyota of Simi Valley knows the meaning of customer service and that service is always delivered with high degree of professionalism and a smile. More

I bought a Toyota Highlander from DCH Toyota of Simi Valley. I asked several Toyota dealerships around this area for quotes via internet. Michael Dowl is the only one that sent me the detail information Valley. I asked several Toyota dealerships around this area for quotes via internet. Michael Dowl is the only one that sent me the detail information about the vehicle I inquired, and sent me the price quote shortly after. With price in mind, physical visit to the dealership became pretty pleasant because I didn't need to negotiate on price anymore. More