Toyota of Simi Valley - Service Center

The Service department worked hard to make the repairs quickly and economically. Kevin was good to work with. quickly and economically. Kevin was good to work with. More

The buying process from start to finish with all Simi Valley staff was excellent. Luis O'Farrill was a pleasure to work with throughout the entire process. I highly recommend Simi Valley Toyota. Valley staff was excellent. Luis O'Farrill was a pleasure to work with throughout the entire process. I highly recommend Simi Valley Toyota. More

Service department has Great staff. Really cares about their customers and the customer needs. Polite and listens to concerns Really cares about their customers and the customer needs. Polite and listens to concerns More

Steve M. Is an excellent employee. He was professional and very pleasant. He explained clearly what has to be done. He delivered on the time that he told me. Is an excellent employee. He was professional and very pleasant. He explained clearly what has to be done. He delivered on the time that he told me. I would recommend this dealer to everyone. More

Quick friendly and efficient had m truck done in the time thy told me to expect. thy told me to expect. More

Robert Hudson at simi valley Toyota was so helpful from start to finish. Educated me on the importance of the services needed and was very communicative through the process of when my truck would be finish start to finish. Educated me on the importance of the services needed and was very communicative through the process of when my truck would be finished. More

What can I say? These guys are great! Great communication, service, and personalities! Thanks Toyota! These guys are great! Great communication, service, and personalities! Thanks Toyota! More

Best service experience I have ever had! Also, the free shuttle was great! Also, the retail parts dept. very helpful. Also, the free shuttle was great! Also, the retail parts dept. very helpful. More

Dealership is great from the moment I got there the customer service was excellent. Debbie in particular was very efficient and kind - always exceptional the 6 years I’ve been a customer. customer service was excellent. Debbie in particular was very efficient and kind - always exceptional the 6 years I’ve been a customer. More

It isn’t the dealership that I’m upset with, it’s the service advisor that I had. He had a list of things that needed to be done with my car before the mechanics even looked at it. My estimate was unusua service advisor that I had. He had a list of things that needed to be done with my car before the mechanics even looked at it. My estimate was unusually high. Then he quickly talked about a pre-paid plan that was going to cover 4 or 5 future services. I told him numerous times that I couldn’t spend much this month and when I asked him to remove the future service cost ($300), he said that it was too difficult due to it being a contract. Then he added that I needed a $950 suspension and tires. That’s where I stopped him. I will use the pre-paid services and then go back to my trust worthy mechanic for any future service needed. More