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Sioux Falls Ford Lincoln
Sioux Falls, SD
131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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131 Reviews of Sioux Falls Ford Lincoln
November 23, 2022
Roy Adams was awesome and got us set up to get in and out with our new vehicle in record time. I would recommend Roy and everyone else at SF Ford for all your needs. with our new vehicle in record time. I would recommend Roy and everyone else at SF Ford for all your needs. More
by Lawrence
Employees Worked With
Roy Adams
Helpful October 06, 2022
Very poor customer service. Three service representatives with one helping a customer and two texting on their phones. I stood approximately 8 feet in front of them waiting to Three service representatives with one helping a customer and two texting on their phones. I stood approximately 8 feet in front of them waiting to be acknowledged. Approximately 1-minute passed without either looking up so I decided to time their response- 2 minutes 23 seconds later one of them looked up while smiling at the text he received to ask if he could help me. While listening to me he was simultaneously texting. Fortunately I found out Toyota works on Fords. More
by jeffreyellison
Employees Worked With
Didn’t look for a name and don’t want to falsely accuse
September 24, 2022
AC not working, I was told it was low on Freon and it would need a new compressor. Cost $1600. I told them not to do anything, paid $300 for their diagnosis. Took my F150 to another shop. They replaced would need a new compressor. Cost $1600. I told them not to do anything, paid $300 for their diagnosis. Took my F150 to another shop. They replaced the Freon and checked for leaks. $140 AC ice cold for last 3 months. Dishonest shop! More
by Firedown54
Employees Worked With
Lyle Marnach
September 13, 2022
Gene was awesome and got us set up to get in and out with our new vehicle in record time as we had an appointment to get to. I would recommend Gene and everyone else at SF Ford for all your needs. our new vehicle in record time as we had an appointment to get to. I would recommend Gene and everyone else at SF Ford for all your needs. More
by aprilkeith
Employees Worked With
Gene Pike
September 12, 2022
Overall good experience. Friendly staff who was not pushy and assisted in getting vehicle I wanted with the options I was looking for. Friendly staff who was not pushy and assisted in getting vehicle I wanted with the options I was looking for. More
by ShGor776
Employees Worked With
Vinny Scifo
August 03, 2022
The service department is horrible. My New F150 lost oil pressure and power while on the highway. Called SF Ford, and they said I had to contact roadside assistance for warranty work. C My New F150 lost oil pressure and power while on the highway. Called SF Ford, and they said I had to contact roadside assistance for warranty work. Called roadside assistance and was told no towing service in South Dakota. After a $500 tow to the dealership, the vehicle was at the dealership for a week. Had to call several times to find out the status of the vehicle. Once, manager Lyle said the vehicle was not there or in the shop and would get to it when they get to it. Service representative Miguel would never answer the phone and left several messages. Finally went to the dealership after a week to get the vehicle and had the paperwork thrown at me by Bill stating nothing wrong with your vehicle, no charge. Found out they had been having the courtesy drivers were drive my vehicle all week and went through a tank of gas and changed all the settings on my information screen, and left a bad smell in the vehicle. Left a complaint and have never heard anything back. More
by BigJake
Employees Worked With
Lyle Marnach
June 21, 2022
Nick Wilson is a great salesman; very knowledgeable and personable. He wasn't "pushy" and made us feel very comfortable. He was very patient as he walked us through all the features of the vehicle we personable. He wasn't "pushy" and made us feel very comfortable. He was very patient as he walked us through all the features of the vehicle we were purchasing. We are very pleased with our vehicle and the excellent experience we had at this dealership! More
by jas
Employees Worked With
Nick Wilson
May 27, 2022
Trey was great to work with throughout this whole process; always responsive and thorough, willing to take the time to walk us through any questions. We would highly recommend working with him and ho process; always responsive and thorough, willing to take the time to walk us through any questions. We would highly recommend working with him and hope to continue to do business with him and Ford in the future! More
by RBK
Employees Worked With
Trey Miller; Jorge
