Sir Walter Chevrolet Company

Great dealership, salestaff was very professional and prompt Will continue to do business with them for years to co.e. prompt Will continue to do business with them for years to co.e. More

Bought our new 2024 Surburban, check engine light came on the next day, was in the shop for a new fuel rail replacement. That was fixed and then vehicle began having a very rough idle. Brought it back in, wh the next day, was in the shop for a new fuel rail replacement. That was fixed and then vehicle began having a very rough idle. Brought it back in, where they tried over the course of several days to gaslight us and say nothing was wrong with the vehicle. Technician openly lied and said he sat in a identical vehicle and “it felt the same” but when we asked to sit it in, he back peddled and said the “vehicle was cold and wouldn’t feel the same.” Hence, he lied about sitting in the other vehicle and it feeling the same, otherwise it wouldn’t be cold. We’ve had to advocate and push for further diagnostics, the service department and dealership drags their feet to do the bare minimum. Vehicle has been in the shop for 13 days out of the less than two months of ownership with it likely to stay there another 5. The individual working on the car is a brand new mechanic with no experience working with the Duramax engine and basically they have to consult GM corporate for everything. The honest and best practice for Sir Walter Chevy to do would be to buy the vehicle back at purchase price. But they are doing everything in their power to be evasive and sleazy. More

Marcus is extremely personable and is an excellent communicator. His patience, understanding and ability to make deals that are wins on both sides of the aisle are second to none. communicator. His patience, understanding and ability to make deals that are wins on both sides of the aisle are second to none. More

My experience at Sir Walter was nothing short of amazing! My wife and I went to purchase a truck and the whole process went very smooth. River set us up for the purchase and Seth took us through the process. My wife and I went to purchase a truck and the whole process went very smooth. River set us up for the purchase and Seth took us through the process. Seth is a great salesman and is very knowledgeable. He answered any question we had and made us feel comfortable in the process! I'd definitely recommend him! Great hospitality Sir Walter More

The person I worked with was excellent. He listened to my concerns and went over and above my expectations. He was also very customer service oriented which was an added bonus. He listened to my concerns and went over and above my expectations. He was also very customer service oriented which was an added bonus. More

Snuck me in on what appeared to be a semi busy Saturday and got me out quickly and the pricing was great and got me out quickly and the pricing was great More

Good service, clean and friendly environment. Although I did not purchase a vehicle here the experience was good. Although I did not purchase a vehicle here the experience was good. More

Such a great smooth process! !! I'd absolutely recommend to friends and family. Will purchase our next vehicle there in the upcoming years. Thank you. !! I'd absolutely recommend to friends and family. Will purchase our next vehicle there in the upcoming years. Thank you. More

Edit: Chevy has worked the issue out with me and did a wonderful job. I bought a Ford used truck there for my business and signed up for the services and warranty. After they sell you the car it is almost wonderful job. I bought a Ford used truck there for my business and signed up for the services and warranty. After they sell you the car it is almost impossible to reach anyone after. I have tried for 2 days now to reach multiple people in the finance department and no call back at all. Terrible communication. I bought my car from them and was told with my warranty I could bring it back there for any service. I sign up for my first service and go all the way there just to be told they don't work on Ford vehicles. On top of that they sold me the car and the check engine light came on literally a day to 2 days after buying it. More

I absolutely LOVED working with Mr. Dana when I went to purchase my car. He was so helpful and very patient with me as I made my decision. Once I was ready to buy, he made me feel at ea Dana when I went to purchase my car. He was so helpful and very patient with me as I made my decision. Once I was ready to buy, he made me feel at ease about the whole process, and it didn't even take as long as I thought! Thank you so much for that great experience! I will definitely be asking for him when I go back! More