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Skyline Ford

Salem, OR

4.5
3,538 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,538 reviews

January 24, 2022

Korey Miller was a terrific assistant in our car buying experience. He answered our questions knowledgeably and was up front about any minor issues the vehicle we were looking at had. Even with the used ca More

by DunkleS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Miller, Marc Merzenich
Feb 07, 2022 -

Skyline Ford responded

Thank you for this very kind review. We're happy we were able to assist you with your vehicle needs and we hope to see you again!

January 22, 2022

Julian was a great salesperson he answered every question I had I would definitely recommend him and his dealership More

by Dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 28, 2022 -

Skyline Ford responded

Thank you for this great recommendation Dean!

January 22, 2022

Do not spend your money at this dealership for vehicle services. I had the worst experience as a customer from communication to scheduling and cost of services to boot. The Manager there (Tracy) doesn't k More

by hedger8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager Tracy
Jan 24, 2022 -

Skyline Ford responded

We're sorry for the delay in your parts. We offered a priority schedule once the part arrived. We also offered a refund, both of which were declined. We are in the process of refunding you for your parts. We had hope the timeline would be more beneficial for both parties but parts delays are out of our control. We hope you are back on the road soon.

January 17, 2022

My sales person James Turner made me feel like family. I traded in my 2012 Ford Raptor for a 2015 Mustang convertible. He made an effort to help me through the whole ordeal, even when it involved driving to More

by jrice990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Turner
Feb 07, 2022 -

Skyline Ford responded

We look forward to working with you again. Thank you for choosing us for your vehicle needs!

January 15, 2022

George Rangel was great to work with. Special ordered a new truck, the process from start to finish was very easy. More

by pmstevens45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rangel
Feb 03, 2022 -

Skyline Ford responded

We are happy we could make your experience a great one. Thank you!

January 14, 2022

Great service, quick response, friendly and thorough. This man got me approved very quickly with a good rate. And a minimal down payment. He cleared up a lot of questions I had as well in regard to buyin More

by Geoffrey herder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Skyline Ford responded

Geoffrey we want to thank you for your great review and recommendation. We hope to work with you again soon.

January 13, 2022

My wife and I bought a 2021 mustang GT, I couldn’t be happier. George R. And Jeff made the whole process very easy. They got us the best deal upfront. They answered all our questions and had us out of th More

by Joel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rangel, Matthew Schmidling
Feb 07, 2022 -

Skyline Ford responded

Enjoy your new Mustang GT! Burn some rubber for us! Thank you for choosing Skyline Ford.

January 12, 2022

Korey worked through his lunch and late to get us through this transaction. He was diligent and non pressuring. Thanks Kory More

by David-strean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Miller
Feb 07, 2022 -

Skyline Ford responded

We work hard to maintain that no-pressure experience. Thank you for choosing Skyline Ford!

January 11, 2022

Was looking for a truck to pull my RV trailer could not remember how much it weighed. So he looked it up the info for me.(something that the others didn't do).Plus he didn't care that I looked young treate More

by Benjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Skyline Ford responded

We love to hear we were able to help you get into your dream truck! Thank you for working with us!

January 10, 2022

Jon was always friendly, easy to work with, not pushy, welcomed my calls and had well thought out and full responses. Highly recommend him, easiest car purchase I've ever had working with him Ron S. More

by ronspeck12
Recommend Dealer
Yes
Employees Worked With
Jon Myhre
Feb 04, 2022 -

Skyline Ford responded

Friendly and push-free are our main goals at every interaction. Enjoy your new vehicle Ron! Thank you!

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