Skyline Ford

"Top Drawer" Customer Service!!! Recently I pulled in to Skyline's Keizer service center to have the oil changed in my 2013 Mustang Boss 302. I had driven all the way from Portland a Recently I pulled in to Skyline's Keizer service center to have the oil changed in my 2013 Mustang Boss 302. I had driven all the way from Portland as they have always treated me well in Keizer. Unfortunately for me, there was a huge line of cars already in line. I had an appointment back in Portland in two hours. Jennifer came to the rescue. She was able to work me in so I was able to be finished in time for my Portland meeting. Thats one of the reasons I always make the trek to Skyline to have my Boss attended to. Thank you so much!!! Steve B. More

I love Jason in the service department!! My husband and I moved up here from reno NV. We didn't need vehicles in reno. But when we moved Salem. We realized we need a vehicle in this towns bu My husband and I moved up here from reno NV. We didn't need vehicles in reno. But when we moved Salem. We realized we need a vehicle in this towns bus system is not up to par in this town and you can't just walk everywhere. We ended up getting an old Subaru legacy that has needed repairs. My mother told me to contact Jason in the service department at ford dealership. That she trusted him and they do awesome work. Honest and reliable. So I did. We have since bought tires for the car and have had it worked on a few times. Jason is awesome. Always helpful even if I call tons of times to ask questions. Lol. Everyone in my family knows of Jason at ford. We always tell our friends and family oh you have a problem with your vehicle. Take it to Jason. Lol. Recently he saved us. As I said we were from reno NV. Well most people in reno bikes, walks, bus, or has a scotter. Well we had a scooter tao tao. I called everyone in the book I could look up for scooters. I almost gave up when I said I will call Jason. He was able to give me the number of a place who knew a mechanic who knew a mechanic who works on scooters. Thank you so much! You have been one of the best mechanics and service departments we have ever worked with. Keep up the good work and of course see ya next time we need auto mantaince. More

Our relationship started in the service department. Brandon, once again you pointed me in the right direction. John and Wally were great getting me into my new car. John even made sure that my phone Brandon, once again you pointed me in the right direction. John and Wally were great getting me into my new car. John even made sure that my phone was synced to my new car. Thanks guys! More

The best vehicle purchase experience that I have ever had. Sam really took the time to let us test drive vehicles and answered all our questions. He was kind and courteous and made us feel very comfortable Sam really took the time to let us test drive vehicles and answered all our questions. He was kind and courteous and made us feel very comfortable through the whole car buying experience. We drove away in a 2016 Ford 250. Tom in finance was excellent and I received the deal I needed in order to purchase a vehicle. Shannon also assisted in expediting our car buying experience. This is the first time I have purchased a truck for myself and they made the process smooth and seamless with no high pressure which was very much appreciated. Thank you Skyline Ford and your wonderful employees who made this a pleasant experience. More

Great experience. I had a great experience with great people from salesman, managers, service advisors and finance manager. Very knowledgeable and helpful. Very friendl I had a great experience with great people from salesman, managers, service advisors and finance manager. Very knowledgeable and helpful. Very friendly without being pushy. More

Disappointed -4th car from them won't be a 5th My Parents received a letter stating their Fiesta had a transmission recall, a couple days later a salesman called and said bring it in for repair or My Parents received a letter stating their Fiesta had a transmission recall, a couple days later a salesman called and said bring it in for repair or trade in and get equity from it on a new car we had also received a letter from Ford with the equity we had in the car, after all was said and done no equity given, salesman had a poor attitude about it said there was no equity in the car. Not the kind of treatment a 5 time customer should receive. I feel as if senior parents were taken advantage of and missled by Ford and the shifty sales tactitics employed at Skyline More

"Customer Service Excellence for First Time Buyer" I truly had an amazing First time experience with skyline ford. I walked on the lot for a test drive and went home with a brand new 2017 ford Escape. I truly had an amazing First time experience with skyline ford. I walked on the lot for a test drive and went home with a brand new 2017 ford Escape. Jeremy pretty much held my hand thru the entire process. I never experienced the "Dreaded Pushy Salesman", instead I found a team of friendly,knowledgeable, and experienced people. They answered all my questions,plus some I hadn't even thought to ask. I would recommend Jeremy and the Skyline Ford team to anyone looking for a great car buying experience. Thank you all at Skyline Ford!!! More

New trucks As always, a pleasure to work with Jeff and Skyline. My experience was super easy, super fast and no nonsense. Couldn't ask for more friendly or profe As always, a pleasure to work with Jeff and Skyline. My experience was super easy, super fast and no nonsense. Couldn't ask for more friendly or professional service. Thanks Jeff. More

Great Overall a great experience in purchasing. Efficient, to the point, without feeling rushed or pressured. Everyone seemed as genuinely friendly and as h Overall a great experience in purchasing. Efficient, to the point, without feeling rushed or pressured. Everyone seemed as genuinely friendly and as helpful as they could be. More

Friendly Staff, Great Customer Service Experience I had a phenomenal experience with Skyline Ford. They let me take a used Raptor for a test drive and I fell in love. Kelly Jones was awesome to work w I had a phenomenal experience with Skyline Ford. They let me take a used Raptor for a test drive and I fell in love. Kelly Jones was awesome to work with. He really made my truck buying experience as simple and seamless as possible. I will definitely use Skyline Ford again and will recommend them to my family and friends. More