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Skyline Ford

Salem, OR

4.5
3,538 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,538 reviews

April 03, 2017

Polite and Professional We went to Skyline Ford to look at a peticular car from an online ad. Response time to our email was quick! Told them we were on our way. Korey had th More

by Frank & Nancy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Korey Miller
Apr 04, 2017 -

Skyline Ford responded

Thank you Frank & Nancy! I will let the team know how Korey helped you get into you new vehicle. Let us know if there is anything else you need.

April 01, 2017

Service for System Malfunction The malfunction light was illuminated so took it in to be serviced. Katrina, the service writer, said it may be several hours before they could fix More

by groessebaer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Clemson
Apr 03, 2017 -

Skyline Ford responded

Thank you for the stellar review, we love it when our customers smile!

April 01, 2017

Geat Sale on new Ford Escape SE I bought a new Ford Escape yesterday, once I told the sales manager I was ready to make a deal right now. Walley was there to help the process go fas More

by Mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
Apr 03, 2017 -

Skyline Ford responded

Thank you Mike, fast is always a good thing when buying a car!

April 01, 2017

Great service ! Went in last minute to get a new car and Malisa met me at the door and provided an pleasant and very easy car buying experience. She was great as well More

by FordReview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malisa Berthelsen
Apr 03, 2017 -

Skyline Ford responded

Thank you very much for letting us know what a great job Malisa is doing, I will let her know you gave her this review.

March 31, 2017

Great service pleasant people to deal with I have no complaints with our buying services. The staff was pleasant and made the experience a wonderful one. I would definitely go there again!! More

by Kissmy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Miller, Vernithea Jackson
Apr 03, 2017 -

Skyline Ford responded

Thank you for letting us know that Korey and Vernithia gave you the best experience possible.

March 31, 2017

Great service; thank you Frank @ service dept. We just came to town recently from out of state and wanted to establish ourselves and our Ford Explorer with a new dealership/service department. Our More

by Becky Elston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trentacosti
Apr 03, 2017 -

Skyline Ford responded

Thank you Becky, I will let Frank know that he has another satisfied customer :-)

March 29, 2017

Amazing sales experience This was by far the best time I have had buying a new vehicle. Jeff was very professional and I could not have asked for a better salesman. He was ver More

by David Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2017 -

Skyline Ford responded

Thank you for the stellar review on Jeff, he is as valued as you say. If you do have any questions about your Focus, don't hesitate to give him a call.

March 28, 2017

Wonderful customer service Jason was wonderful. I live out of town and was wanting a pre-purchase check for a truck. He fit me in same day and answered all my questions. He to More

by Tessie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Flanagan
Mar 29, 2017 -

Skyline Ford responded

Thank you for the review Tessie, Jason really loves helping solve our customers concerns.

March 27, 2017

Amazing experience They were so amazing at skyline ford. After weeks of researching a new car we came across their ad and went done to check it out. They were so informa More

by Meganjames17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Clevenger
Mar 29, 2017 -

Skyline Ford responded

Megan & James, thank you for the review on Jack. I think we'll keep him around :-)

March 25, 2017

feedback Started off rocky with a potential breach of contract on the part of the dealership (contract signed and down payment submitted). Dave Mengal saved More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mengel, Dave Fountain
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