Skyline Ford

The moment I walked onto the lot, Jon greeted me with a great attitude which started the whole experience off great. When test driving the vehicles and getting a feel for the vehicles Jon didn't put words great attitude which started the whole experience off great. When test driving the vehicles and getting a feel for the vehicles Jon didn't put words into my mouth such as, "If you get this car you will love it...". He understood what I was looking for and made suggestions based on this. This made the dealer the best dealer to deal with when looking or purchasing a vehicle and this is why the experience was rated highly. More

I bought a used minivan from Skyline this week. My salesman, Jeff, was absolutely outstanding!! He went way "above and beyond" to help me arrange this purchase -- for instance, he made two trips back salesman, Jeff, was absolutely outstanding!! He went way "above and beyond" to help me arrange this purchase -- for instance, he made two trips back and forth to my independent mechanics with the van, he negotiated a terrific price package for me, and he even found time to get the damaged side mirror replaced all in the same day..... .....sooo...I was eagerly anticipating writing a 5+++ review pursuant to this purchase when, at the end of a long day, I had a most unpleasant meeting with the finance guy, Chris, to close the deal. Given my credit score of 824, plus the excellent contract arrangments I had previously made with Jeff, I expected this process to go quickly and smoothly. Chris began by presenting me with a number of extended warranty options, all of which I politely and firmly declined, stating I wasn't interested in those sorts of deals ala Dave Ramsey (the radio personality.) Chris eventually moved on, and all was well, until 10 minutes or so later when Chris once AGAIN put some of the warranty options up on his computer screen and started pushing them at me. By this time I was feeling annoyed inside, and wondering why he was disregarding/disrespecting my previous request. I once again stated "no thanks, I'm not interested". Chris then made a very snarky comment: "so is Dave Ramsey going to pay for these bills if you can't?" or something to that effect. I cannot begin to tell you how offensive I found this remark to be!!!! I am the type of person who has paid every bill I have ever had in my life, and at that point I nearly walked out of the office. Instead I just said something like you don't get a great credit score by not having money, and not paying your bills, and left it at that. Anyway, I don't know if this particular person has lost any sales for Skyline yet or not, but I can tell you for sure that he almost lost this one! Other than wishing I had had a different closer, I am most grateful for all of Jeff's help, and I'm very happy with the new van!! More

hello everyone, i am very pleased with the results for the purchase of the 2002 Ford Focus at Skyline Ford South Salem showroom, was not expecting it, why because my credit is not that great, the effor the purchase of the 2002 Ford Focus at Skyline Ford South Salem showroom, was not expecting it, why because my credit is not that great, the effort that Korey Miller made to get the loan approved was excellent , because he did not give up, now i have a better car, why? because no other loan place would, and finally one loan place did, now i must take every precaution to take care of the car, full service, air pressure checks , wash it , and keep it clean, all to have the car serve me well for aseveral years, thanks and to Korey Miller and the others in making this sale possible, thanks Bill Rogers More

I went looking for a vehicle and was referred to Skyline Ford and Don Frederickson via the Costco Car Purchase Program. Initially contacted another Don, who handed me off to Wally because Don Frederickson w Ford and Don Frederickson via the Costco Car Purchase Program. Initially contacted another Don, who handed me off to Wally because Don Frederickson was unavailable. Wally took my initial information and I was contacted by Don Frederickson via email the following morning. We had several exchanges so he could understand just what I was looking for in a vehicle and financing. Approximately 4 vehicles later Don found just what I was looking for in Seattle. It was the only one equipped with what I wanted, in the region, minus one feature which required a package option with much more than I desired. The "good" rating instead of "great" on pricing is do to $200 driver fee to drive the vehicle here from Seattle, which had 659 miles at delivery because it had been traded a few times at this point. Not a complaint, just a fact. You have to do what you have to do to get what you want. We still saved money on the Costco program, even though in this day and age my personal feeling is that most things are over priced, and automobiles are no exception, so you do what you can to get what you want for the best price possible. Don is a very professional, personable, polite and likeable individual, and a pleasure to deal with. He represents Skyline Ford and Ford in general at the highest of standards, as do all of the staff at Skyline that we came in contact with. I will certainly recommend Skyline Ford to others. My experience at Skyline Ford has been one of pleasure and satisfaction and I look forward to our continued relationship. At this point there are not enough good things I can say about my experience with this purchase and those who made it a reality. More

My experience the entire way through the process has been wonderful. Not a pushy salesman in the bunch! If we buy another car, we will be back! wonderful. Not a pushy salesman in the bunch! If we buy another car, we will be back! More

David was very helpful and knowledgable. We had a much better experience here. We had previously gone through Capitol Chevy and got screwed over in the free tires deal. Never again. Skyline ford all the better experience here. We had previously gone through Capitol Chevy and got screwed over in the free tires deal. Never again. Skyline ford all the way! More

I have purchase several vehicles from skyline throughout the years, and it has always been a pleasant experience. Although the final numbers dont always match up to what was discussed, I reckon that's fairl the years, and it has always been a pleasant experience. Although the final numbers dont always match up to what was discussed, I reckon that's fairly typical with most dealerships. Skyline has always taken care of any satisfaction guarantee issues ive had, and I would purchase another vehicle from them. More

Danny was a great salseman. Even a year later, he called me up to take me to lunch to make sure I was still enjoying my purchase. I really appreciate that kind of loyalty in a salesman. Thanks! me up to take me to lunch to make sure I was still enjoying my purchase. I really appreciate that kind of loyalty in a salesman. Thanks! More

A close friend had purchased from Skyline twice before and also had dealt with Ron from another dealership, so when she knew that I was looking for a used car (I recently moved here), she took me to Skyli and also had dealt with Ron from another dealership, so when she knew that I was looking for a used car (I recently moved here), she took me to Skyline in Keizer about an hour and a half before I had another appointment on Thursday evening. She introduced me to Ron, I told him what I was looking for, and the price range I could afford. In 10 minutes or less he had me in a vehicle for a brief test drive on the lot. I liked the car, it exceeded what I was looking for and was not too far above my price range. Since I trusted my friend and she trusted Ron and Skyline, I bought the car. The rest of the staff there that I dealt with were friendly and made this the fastest and easiest car purchase I have ever made, and I began buying cars at 16 and am now 57. Thank you Ron Parrish for being knowledgeable of the product you sell, knowing what was available on your lot, and your overall friendliness. If ever I need another vehicle or can recommend a dealership to a friend, you guys got my vote...(and I am not even a Ford person), and neither is the used car I bought, More

Leased a Ford Focus from Skyline Ford and was very pleased with the deal and interaction. No haggling, clear explanation from the salesman (Korey) on what I was getting and for how much. They didn't h pleased with the deal and interaction. No haggling, clear explanation from the salesman (Korey) on what I was getting and for how much. They didn't have the color I wanted in stock so he made a call and had one delivered within a half hour with the color I requested. Great customer service. I would recommend this dealership to others. More