
Skyline Ford
Salem, OR
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had been to a few dealers before deciding to stop in at a REAL dealership, like I should have done in the first place. The moment I stepped into the show room to find help I was greeted by Ron, who did not a REAL dealership, like I should have done in the first place. The moment I stepped into the show room to find help I was greeted by Ron, who did nothing but COMPLETELY take care of my whole family. We did not have to deal with a shady, overly aggressive salesman. Ron showed us exactly what we were looking for (a mini van) and found us something not only we could finance, but with payments we could afford. When I came back to pick up my other vehicle, we noticed that the windows had stopped working, and Ron assured us it would be taken care of right away. As for friendliness, Ron astounded us! He treated us like real people, not like a couple of young kids like every other lot did. My son, who is 15 months old, was welcomed by everyone when he wandered around the show room. My overall experience was amazing! I did not expect to feel as relaxed as I did. The experience Ron has provided us definitely made life long customers out of me and my family! More
This is the third Focus we have purchased from Skyline Keizer Ford and Sage Bass in particular. That by itself should say something about Sage. He is very knowledgeable on all the Ford products and the Keizer Ford and Sage Bass in particular. That by itself should say something about Sage. He is very knowledgeable on all the Ford products and the options available. He took the time to explain to my wife how to operate all the functions on our new car. You can tell he is digitally literate and completely understands the features. And the best thing - if you say "No" he doesn't press. He is more concerned with customer satisfaction than making the sell since he knows that is how repeat customers are made. I recommend anyone who is looking for a new or used car to call and make an appointment with Sage. More
It's too bad that these guys can't utilize any dealership for any car on the planet you want because they are fun and knowledgeable to deal with, mostly fun and also flexible. No pressure, just a good time, for any car on the planet you want because they are fun and knowledgeable to deal with, mostly fun and also flexible. No pressure, just a good time, buy a car or not. More
Eileen and Terry were most hospitable and friendly. They showed great concern in seeing that my car was repaired properly and quickly. I recommend Skyline Ford Bodyshop. showed great concern in seeing that my car was repaired properly and quickly. I recommend Skyline Ford Bodyshop. More
Took delivery on a 2012 Ford Fiesta SE two weeks ago and I love everything about it. Magical little car. Phil was very friendly and accommodating. He gave me no pressure to buy, was knowledgeable about t I love everything about it. Magical little car. Phil was very friendly and accommodating. He gave me no pressure to buy, was knowledgeable about the model, found me exactly the vehicle I wanted, and gave me a killer price. Phil has been awesome with follow-up and genuinely hopes I am satisfied with my purchase, which I definitely am. Chris in financing was great to work with and didn't try to upsell me on any warranty options I did not want. I've recommended Phil to a couple of my friends who are looking to buy new cars, and I'm sure I'll recommend him more as time goes on. Best car buying experience I've ever had. More
Very prompt service and Jeff was very friendly. I did have to laugh because I had been avoiding purchasing a car due to dealing with car salespeople. And Jeff was the absolute epitome of the used car sa have to laugh because I had been avoiding purchasing a car due to dealing with car salespeople. And Jeff was the absolute epitome of the used car salesman stereotype! He even complimented me on being a "tough negotiator" and suggested I should get into car sales. And he and his manager, whom I never laid eyes on, did the back and forth price game. It was kind of like a Saturday Night Live skit. The only saving grace was that they were fair with the price in the end. More
We wanted to trade in our truck and buy a used Jeep. It all went smoothly, and we had a good time interacting with Ron, Chad, and Chris. Ron met us at the door and was cheerful, knowledgeable, and thoroug all went smoothly, and we had a good time interacting with Ron, Chad, and Chris. Ron met us at the door and was cheerful, knowledgeable, and thorough with information about the Jeep. He also had a great sense of humor, which made the long dealings of the day a lot less stressful. Ron was very thoughtful, as well, constantly offering to get us coffee or asking if there was anything we needed. We had driven up from Eugene to make this deal, and Chad went out of his way to facilitate getting a check cut and in our hands before we left Keizer, as the truck that we traded in was worth more than the price of the Jeep that we bought. Chris who helped us with all the transaction paperwork was a pleasure. He answered every question we had, and was very organized and patient. What a nice and effective crew! Additionally, the dealership had a very pleasant and relaxed atmosphere, was very clean with comfortable chairs, and had tidy bathrooms. All of the personnel we spoke to were friendly and polite. More
Salesman Jeff White was great, he treated us with respect and we were able to reach a deal with no pressure or hassle. However the finance dept was to aggressive in trying to get us to go with their financin and we were able to reach a deal with no pressure or hassle. However the finance dept was to aggressive in trying to get us to go with their financing. Their interest rate matched what we had prearrainged with our credit union but we had not wish to use another financial instituion, we had to decline their offer several times before we were able to conclude the process. The price on their vehicle was not cheap it was at the top of the price range but they did give us a fair trade-in price. No steal but a good overall value. More
Buyers Beware: I purchased a 2013 Ford C-Max from Skyline Ford a couple of weeks ago. My wife and I love the car and have always been loyal Ford customers. The C-Max is a great new design for Ford Skyline Ford a couple of weeks ago. My wife and I love the car and have always been loyal Ford customers. The C-Max is a great new design for Ford and driving the car has been a fun experience! I wish I could say the same thing about the sales experience we had at Skyline Ford. It turned our whole buying experience sour. We purchased the car though a corporate discount program so it was hassel free and we believe we got it at a fair price. The kicker was the saleman told us and showed us a document that said we would be able to get a $3600 rebate on our taxes if we bought the C-Max before year end. That information convinced us to buy the car that day. A day later we found out the program ended in 2010 and the "document" turned out to be a magazine article from 2009. The salesman said that this is what management told them, and had given them the document to show buyers. He later called me and admitted that it was a mistake. The dealership did offer to buy back the car. We decided to keep the car. We like the C-Max and we like Ford products. I wish I could say the same for Skyline Ford. You would think in this day and age that sales tactics like that would not be used. We plan on buying another Ford product in January. It's too bad we won't be buying from Skyline Ford as we have always supported local businesses. Regards Wayne and Marcia Floyd More
What a delightful experience! This is my second transaction with Skyline, and these guys are SO awesome! Thank you for my wonderful new F150 Lariat! You are treasures of the industry. I totally app transaction with Skyline, and these guys are SO awesome! Thank you for my wonderful new F150 Lariat! You are treasures of the industry. I totally appreciate your respect, friendliness and professional interaction! I may be 72 years old, but I'm shooting for 130 so I can COME BACK again and again to Skyline Ford. More