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Skyline Ford
Salem, OR
3,532 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,532 reviews
March 27, 2025
Fantastic group of individuals you all have there at Skyline Ford. We really enjoy servicing our vehicles at your shop!! Nice people and clean environment. Skyline Ford. We really enjoy servicing our vehicles at your shop!! Nice people and clean environment. More
by NICELYDUNNWANGS
Verified CustomerEmployees Worked With
March 26, 2025
Skyline Ford did a great job addressing my warranty issue. I would definitely recommend them to anyone needing serve on their vehicle. issue. I would definitely recommend them to anyone needing serve on their vehicle. More
by BILL@BBISALEM.COM
March 26, 2025
Always friendly and professional group to work with. Work is done as expected so I wouldn't go anywhere else. Work is done as expected so I wouldn't go anywhere else. More
by marjoriesmith65
Employees Worked With
March 26, 2025
Took Truck in left for about 10 days, called for progress of diagnosis and everytime said we will call you tomorrow. Never called me so I would call at 5:50 pm daily and asked progress on the diagnosis. I w of diagnosis and everytime said we will call you tomorrow. Never called me so I would call at 5:50 pm daily and asked progress on the diagnosis. I went and had my truck towed to another dealer ship and was repaired next day. xxxx poor communications on the service dept. I will be in the market for a new truck this summer and Landmark Ford will be my choice to support, and with a service dept open in the evening. If I owned your dealership I would fire the Service manager and Gavin. More
by whitelion5332
March 26, 2025
Service department was a terrible experience. Car was returned with grease and dirt all over the brand new interior, invoices were incorrect and took calling the gm to get resolution. Car was returned with grease and dirt all over the brand new interior, invoices were incorrect and took calling the gm to get resolution. More
by dakota.huxman
March 26, 2025
All repairs on a recall were professionally completed. Skyline managed shuttle to and fro with ease. Even provided mighty fine coffee options. Skyline managed shuttle to and fro with ease. Even provided mighty fine coffee options. More
by bayoucool
Employees Worked With
March 25, 2025
Service was awesome as always at Skyline Ford. They are the best, so friendly and professional! They are the best, so friendly and professional! More
by NICELYDUNNWANGS
Employees Worked With
March 25, 2025
Great folks , great service Service has always been great as has the sakes staff as has the sakes staff More
by billcochran1969
March 24, 2025
Gavin missed a promised call back with an ETA for fixing my truck. Normally, no big deal, except last year when I had the fasers replaced and some other work, it took 2-1/2 weeks to start and finish the rep my truck. Normally, no big deal, except last year when I had the fasers replaced and some other work, it took 2-1/2 weeks to start and finish the repairs. The ETA changed several times. Ben was the service tech handing the work last year. Ben only could say that dispatch had the final call. I surmised that mechanical talent was pulled off my repairs twice to work on other vehicles. I don’t know that but that’s what I thought. So, I was happy when, this time, Skyline finished my truck when promised. My faith in Skyline is restored. More
by Steve Saundrrs
Employees Worked With
March 23, 2025
Got my car back 3 days earlier than promised and was given a loaner car for the duration. given a loaner car for the duration. More
by Lorimartinocatholic
Employees Worked With
