Skyline Mitsubishi

REading past ratings, Skyline Mitsubishi has removed my negative rating and replaced it with what appears to be glowing reviews by their employees, so i would not trust Dealer Rating for any valid or usefu negative rating and replaced it with what appears to be glowing reviews by their employees, so i would not trust Dealer Rating for any valid or usefull information about this dealership. I purchased a used vehicle from them. Driving home after taking delivery, I discovered belatedly during rush hour on the crowded I-70 freeway, that the vehicle had no radiator fluid because of a leak in the water pump. I managed to limp to a repair shop and had it fixed. I also had them fix a broken trunk lock that the sales guy said they would fix before I picked up the car. Total cost of repairs: $934.00. I had purchased the extended warranties because I was shipping the car out of state to my stepdaughter. I contacted these companies in Florida and was told they would not cover any of the repairs, that this was the dealership's responsibility.Since they refused to cover the covered repairs, I cancelled the contracts in writing a week after the purchase. I tried to work with Joe to get the repairs reimbursed, but got only excuses and delays. I was told it would take "4-6 weeks" to process the paperwork. I had to ship the car, so I did this and intended to wait the supposed 4-6 weeks. Then I became very ill, and it took me about 4 months to recover fully from my illness. When I called Joe to find out why the finance company had not received any refund from the dealership, he started in again with the delays and excuses. He claimed he filed the paperwork in January and couldn't understand why I hadnt received a refund. Bottom line: don't believe any of these reviews on this Dealer Rating website. They are as crooked as Skyline and Quintana. They claim that the dealership has to resolve all complaints to maintain their membership, but that isn't true. They simply removed my negative review and forgot all about it. If this review sees the light of day, I will be mightily surprised. RUN THE OTHER WAY! There are plenty of other dealers in the Denver area that will work with you and give you a pretty good deal. I've gotten good deals at Big Mike Naughton's in Aurora and Erlich's in Greeley. If they can't resolve a simple complaint like this, Skyline should be out of business. More

I was looking for a new car due to the fact that my 1997 saturn was shelling out on me. I have credit issues from medical bills ect from an accident this past fall. That is why I went to skyline. They adver saturn was shelling out on me. I have credit issues from medical bills ect from an accident this past fall. That is why I went to skyline. They advertise that they "love bad credit". I am realistic that I will have to get a higher millage car and have high interest payments to rebuild my credit. I spent hrs in Jeremy's office going over everything to make sure they could finance me, and what I could get for my trade in.He even insisted on showing me his online reviews. I got good news he said. They got me approved! We went and looked at cars to see what I could get. I didn't really see anything but they were getting more cars in in a few days in my price range so I decided to wait and come back with my boyfriend. After the weekend went by we went back in. Jeremy was busy so Eric his partner was going to help us. Eric took us into his office and started going over everything all over again. Ugh I already did this. I don't understand if they are partners then why are you checking on my trade in again. We spent another hr going over everything. Jeremy was so helpful the first day I went in and Eric just didn't seem to care. I felt handed off, discarded. Eric kept calling people about my finance which I was already told was done. At this point I was so frustrated that I just wanted to go home. Eric talked to someone on the phone hung up and told me that due to my pay-stubs saying one thing any my checking account statements saying another that they wouldn't finance me. I am a bartender so I make hrly pay but a lot more tips. I put everything in my checking account to show proof of income. Jeremy said that that was perfect and not a problem. But now I find Eric staring at me with some blank looking telling me another. He then acts like hes got this great idea to go fight for me. I really just want to go I am so turned off by Eric's lack of giving a sh** and going over and over everything again but we wait. 40 min later Eric comes back and says sorry. I get I am the one with poor credit, but don't sell me tell me we are good to go and then hand me off to some half xxx caring guy to waste my time. I spent a total of 6 hrs there for nothing. HUGE WASTE OF TIME!!! getting the hand off sucks!! More

Great experience! We used to have A+ credit and fell on hard times so our scores suffered, we weren't treated badly because of it. Jeremy took so much time advising us of the best deals and took the time hard times so our scores suffered, we weren't treated badly because of it. Jeremy took so much time advising us of the best deals and took the time to show us and let us test drive everything. We had originally gone to the dealership to look at a used HHR and walked away with a new car (totally different than expected). We are very happy with our purchased and glad Jeremy took the time to steer us in the right direction. We have purchased many cars over the years and let me tell you, this guy ROCKS, he's friendly, funny and just overall personable which the car industry lacks a lot of. Basically everyone we encountered had a great attitude. Thanks Skyline Mitsubishi for being a great dealership! Michelle and Charlie Jones More

I was interested in the Outlander Sport because of its' great MPG and I went online to look @ Misubishi Dealerships in the Denver Area. Jeremy contacted me a couple of times and once to notify that he had great MPG and I went online to look @ Misubishi Dealerships in the Denver Area. Jeremy contacted me a couple of times and once to notify that he had an interest in my trade. I went in to just look around and drove off in a new 2011 Outlander Sport. I swore that I would NEVER buy a brand new car right off the lot but since the Outlander Sport is a brand new model, there aren't any used available. I was given top dollar for my trade in and Jeremy Nichols worked me in every way possible to get my payments in the price-range that worked for me. He was personable and honest. He did not make me feel pushed or rushed and I would definitely recommend him to any of my friends if they are in the market for a new car. As for my Outlander Sport, so far so good. It gets the gas mileage I wanted, heated seats, awesome stereo system, and overall the exact car that I was looking for. On top of that, the waranties are amazing! Other than regular maintenance, I will not have to put another $$ into it for years to come. I would highly recommend Skyline Mitsubishi and Jeremy is great if you are looking for an honest salesperson. More

My son went on line to look at a new Lancer. He was then called by Jeremy and arrangements were made to see them on a Monday. Well my son and I went on Saturday to just look. When we arrived we were taken called by Jeremy and arrangements were made to see them on a Monday. Well my son and I went on Saturday to just look. When we arrived we were taken care of by Jason. He showed us all our options and prices and asked us questions to fit us on what we wanted. On Monday, I went up to Mitsubishi to see about getting me a new car. I then met with Jeremy. I was looking at the Outlander but then chose a Lancer. I am so happy with my car. I received good care with financing. I went back later that afternoon with my son and bought a new Lancer for him. Jason handled that deal. I was so pleased with these two young men. I have been back two times and had help from both Jason and Jeremy. They set up my bluetooth in my car and helped show me some things I just could not figure out on the car. You know how it is when you buy a new car and they have all the good little things that make you happy. Jason came out to the car and showed them too me again. Neither men had complained or gave a bad look. I am big on good eye contact and I got that from both men. Thanks guys your GREAT! More

I purchased a 2009 chevrolet pickup 2 days before Christmas, look at a lot of other dealers couldn't quite find what I was looking for. The saleman that assisted me was Kipp Phillps, who was very hel Christmas, look at a lot of other dealers couldn't quite find what I was looking for. The saleman that assisted me was Kipp Phillps, who was very helpful that day. He took time to start a few vehicles that wouldn't start, and we test drove others. I would recommend this dealership to friends and other clients. There was only one problem there detail shop could of done a little better cleaning, but other word everything was great. More

Was looking for a used car to replace my old Toyota. Jared our salesperson was very helpful, not pushy at all. We bought a really nice car and my wife also traded in her SUV for another one. Two cars Jared our salesperson was very helpful, not pushy at all. We bought a really nice car and my wife also traded in her SUV for another one. Two cars on a Saturday and there was no pressure at all. We had to take in our cars for a little fix and they took care of us with absolutely no hassle at all. Skyline's manager Phil was extremely nice and was a pleasure to deal with, as was the staff. All and all, a great experience at Skyline. More

This was probably the best car buying experience I've ever had simply because I didn't feel pressured and I laughed my butt off with the staff! Great service and value! I had an odd situation with my tr ever had simply because I didn't feel pressured and I laughed my butt off with the staff! Great service and value! I had an odd situation with my trade, and financial history, but Jeremy and Joe worked everything out and I walked away with a brand new car with a great trade in value and interest rate! More

I just bought an Evolution from Skyline. I'm middle aged and have bought a lot of cars, including some highline cars like mercedes, porsche and bmw. I have never had as positive an experience buying a car and have bought a lot of cars, including some highline cars like mercedes, porsche and bmw. I have never had as positive an experience buying a car as I did with Skyline. I had some specific requirements for my evo. Frank, my salesman, couldn't find exactly what I was looking for, but got back to me with a perfect solution. I was fairly treated, they gave me a great price, were fair on my trade-in. I wanted leather, which they installed post-purchase. Phil, the manager, arranged a loaner for me and did exactly what he said. Dean in service was terrific also. Great job, guys! I'll recommend you to everyone! If you are buying a Mitsubishi...look here first! More