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Sloane Toyota of Malvern

Malvern, PA

4.9
2,956 Reviews
At Sloane Toyota of Malvern, we help our customers find the new Toyota models and the used cars in Malvern that they've been searching for. Our sales staff will work with you, answer any questions that you may have to ensure you find the right vehicle. We proudly serve the greater Devon, West Chester, Exton, Conshohocken and Thorndale area.
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593 Lancaster Ave

Malvern, PA

19355

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Showing 2,956 reviews

August 30, 2018

Above and beyond My husband and I have known Steve Musser for going on 14 years. He has always gone above and beyond with assisting us over the years with our Toyota p More

by Max123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Musser
Sep 04, 2018 -

Sloane Toyota of Malvern responded

Max, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Steve went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact me directly! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

August 27, 2018

Pleasantly Untypical Car/Truck Purchasing Experience First, my sales rep, James Brooks, is a top- notch, genuine stand -up guy whom my wife and I respect immensely. He worked with me on my price point co More

by Impala1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Sloane Toyota of Malvern responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

August 26, 2018

A+ Dealership I have been using Sloane Toyota of Malvern for many years. I wouldn’t think of going anywhere else. They always give you an honest price and always tr More

by Chris G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Sloane Toyota of Malvern responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

August 26, 2018

They made sure to get a deal My lease was expiring and looking to either buyout or get a new car. The dealership worked to get the price down to even lower than my previous paymen More

by Nick E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Sloane Toyota of Malvern responded

Nick, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

August 21, 2018

Excellent service at Toyota Sloane Malvern. I bought a new car that I am very happy with. James was very knowledgeable and friendly. He was very patient and More

by supercar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Sloane Toyota of Malvern responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

August 21, 2018

Refreshingly simple I sold my car here. Wasn't buying another one. No hassle. No haggle. They offered me over 10% more than CarMax. Called my lender and handled the payof More

by mazdasrbest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Brittany Gill
Aug 21, 2018 -

Sloane Toyota of Malvern responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

August 21, 2018

What an Easy Process This is the second vehicle I have purchased from Sloane Toyota of Malvern and from Mike Nasrat. From my initial call to Mike until I received door to More

by Eddy M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nasrat, Mike Tota? , Donnie Thomas
Aug 21, 2018 -

Sloane Toyota of Malvern responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. We appreciate you for letting us know how your experience was and for choosing us for your automotive needs! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

August 17, 2018

EXCELLENT experience in every way. Best car dealer out there I dealt, primarily, with Rick Dyer. I've been buying vehicles for over forty years, and Rick is an outstanding salesman. The process can be stressfu More

by Taco18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everybody there was great !, Chelsee King
Aug 19, 2018 -

Sloane Toyota of Malvern responded

Thank you so much for taking the time to share your feedback with us! It's so fantastic to hear you are loving your Tacoma TRD Off Road! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

August 16, 2018

Zero star experience at Sloane Toyota Service Malvern I would like to share my displeasure with my recent interaction with Sloane Toyota service team, where I was asked to come back the next day even afte More

by Shan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dave
Aug 19, 2018 -

Sloane Toyota of Malvern responded

Hi Shan. I’m deeply sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience. I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

Aug 19, 2018 -

Shan responded

Thanks for the quick response Dennis. I had sent an email to you and Nick on the same day with all details. Still waiting for the reply there.

August 09, 2018

Great experience! Angelo was a great help in the process of identifying the best car for my teenage daughter. He was very informative and honest He provided us with a g More

by Wojtek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2018 -

Sloane Toyota of Malvern responded

It's great to hear Angelo was helpful in finding the perfect car for your daughter! Please don't hesitate to reach out if there's anything else we can help you with. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

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