Sloane Toyota of Malvern

Above and beyond My husband and I have known Steve Musser for going on 14 years. He has always gone above and beyond with assisting us over the years with our Toyota p My husband and I have known Steve Musser for going on 14 years. He has always gone above and beyond with assisting us over the years with our Toyota purchases. We couldn't imagine working with anyone else. Steve listened to our wants and needs for the cars we desired to purchase. He found us 2 2018 Rav 4s that met each request and we couldn't be happier. Toyota of Malvern exceeded our expectations and we will absolutely recommend Steve Musser and Toyota of Malvern to others. More

Pleasantly Untypical Car/Truck Purchasing Experience First, my sales rep, James Brooks, is a top- notch, genuine stand -up guy whom my wife and I respect immensely. He worked with me on my price point co First, my sales rep, James Brooks, is a top- notch, genuine stand -up guy whom my wife and I respect immensely. He worked with me on my price point concerns & options. Jason worked with James & me regarding my trade- in satisfactorily. It was a pleasure doing business with Sloane Toyota Malvern. I highly recommend them and James Brooks for a very fair auto purchase experience. More

A+ Dealership I have been using Sloane Toyota of Malvern for many years. I wouldn’t think of going anywhere else. They always give you an honest price and always tr I have been using Sloane Toyota of Malvern for many years. I wouldn’t think of going anywhere else. They always give you an honest price and always treat you like family. If you are in the market for a new car go to Sloane and ask for Mohamed. He is the best and will work hard to get you what you want. More

They made sure to get a deal My lease was expiring and looking to either buyout or get a new car. The dealership worked to get the price down to even lower than my previous paymen My lease was expiring and looking to either buyout or get a new car. The dealership worked to get the price down to even lower than my previous payment with 0 down. Angelo Castelli the representative that I was working with did a fantastic job as well as all the people that helped in the process. I'd gladly recommend this place to others More

Excellent service at Toyota Sloane Malvern. I bought a new car that I am very happy with. James was very knowledgeable and friendly. He was very patient and service at Toyota Sloane Malvern. I bought a new car that I am very happy with. James was very knowledgeable and friendly. He was very patient and always willing to answer my questions. He made sure that I was happy with all aspects of my purchase. The whole experience was wonderful and seamless. More

Refreshingly simple I sold my car here. Wasn't buying another one. No hassle. No haggle. They offered me over 10% more than CarMax. Called my lender and handled the payof I sold my car here. Wasn't buying another one. No hassle. No haggle. They offered me over 10% more than CarMax. Called my lender and handled the payoff. Whole process took less than a half hour. Highly recommend. More

What an Easy Process This is the second vehicle I have purchased from Sloane Toyota of Malvern and from Mike Nasrat. From my initial call to Mike until I received door to This is the second vehicle I have purchased from Sloane Toyota of Malvern and from Mike Nasrat. From my initial call to Mike until I received door to door delivery, I can only say I have had only a positive experience. Mike worked tirelessly to get my car payment to what I needed and got me the exact car I wanted each time without any hassle. Donnie was awesome with delivery. I tell all my friends to go see Mike. More

EXCELLENT experience in every way. Best car dealer out there I dealt, primarily, with Rick Dyer. I've been buying vehicles for over forty years, and Rick is an outstanding salesman. The process can be stressfu I dealt, primarily, with Rick Dyer. I've been buying vehicles for over forty years, and Rick is an outstanding salesman. The process can be stressful; but not with these guys ! I knew exactly what I wanted....I wasn't going to compromise, and with Rick , I didn't have to. The Tacoma I bought exceeded expectations. I researched this product extensively; I knew the best possible price for this amazing truck but didn't have to haggle, both Rick Dyer and Chelsee King had it dialed in. There was no BS, just honest car people with integrity. In all my years of buying from dealerships, SLOANE and it's staff are the best of the best. I did have to drive over an hour from my home in Southern Delaware, but it was well worth it. A final note: after buying my new Tacoma, it took about three days to get a ride back up to the dealership to bring my new ride home; Rick parked my Taco front and center of the showroom and kept an eye out, even checking to make sure I had locked everything securely. I've rarely seen such remarkable attention to detail and friendly service ; every aspect of my buying experience with the SLOAN staff and especially Rick Dyer was above and beyond.......and I absolutely love my Tacoma TRD-OFF Road. Thank you all at Sloane Toyota ! Gordon Roan Townsend DE More

Zero star experience at Sloane Toyota Service Malvern I would like to share my displeasure with my recent interaction with Sloane Toyota service team, where I was asked to come back the next day even afte I would like to share my displeasure with my recent interaction with Sloane Toyota service team, where I was asked to come back the next day even after a confirmed appointment and clearly mentioning all the requests in my online appointment A snapshot of what happened at the service location: - Reached service station at around 3:40, provided keys to the person taking my car, and went to the service desk - Was met by Mr. D at service reception and asked for my phone number - When I asked if they are going to have a look at my other requests, I had to again provide all details of these requests - Got an answer that its almost closing time and the team will not be able to do it today. - I mentioned that I am OK with keeping the car and coming back tomorrow. Mr. D called someone one the phone to pick me up - Thinking that this was the shuttle to drop me, was surprised to see my own car being brought back. - Went back to Mr. D to ask if someone will be dropping me off and bring back the car, I got the answer that he will call me back tomorrow when its done - When came out, the car keys were in the car. - Went back again to Mr. D since I was a bit confused at this stage as to exactly where the understanding gap was. - Now without even listening, Mr. Dave told me to come back with my car the next day to get all the service requests done as anyways the team will not start working on it before next day. - I had to leave my work early to make sure I don't miss the 4 PM appointment. And below is the extract from the request made on web portal: Web App. - Shuttle: For Drop Off. - Transmission Software Update Tsb-0194-17 requested - Rear View Camera Guidelines Seems To Be Offset - Check Front Shock Absorbers. Seems Lot Of Play When Going Over Bumps More

Great experience! Angelo was a great help in the process of identifying the best car for my teenage daughter. He was very informative and honest He provided us with a g Angelo was a great help in the process of identifying the best car for my teenage daughter. He was very informative and honest He provided us with a great option for a certified vehicle that I hope will serve my daughter well for quite some time. More