Sloane Toyota of Malvern

Purchasing used vehicle As being a 17 year old new driver, I was very eager to purchase my first car on my own. From Sloane Toyota of Malvern, I purchased a 2008 Nissan Altim As being a 17 year old new driver, I was very eager to purchase my first car on my own. From Sloane Toyota of Malvern, I purchased a 2008 Nissan Altima. The salesman was very nice and I had no problem working with him. I was told there was nothing wrong with the vehicle and it was in perfection condition, regarding the several scratches all over the body. A few days after having my car, the brakes starting acting up. Using the warranty, we called Sloane and they told me they would replace the brakes. I drove there by myself without my mother, who was the one that was told that my brakes would be replaced. Soon to find out, they only "refurnished" my brakes and did not replace them. My mother was not happy with this and demanded my brakes to be replaced. After several headaches, the issue was finally resolved. Also, for a few months now, there has a been an issue with my tire pressure sensor in one of my tires that occurred a few weeks after I got my car. I am finally getting that issue resolved tomorrow. My car is push start. When the car is off, my brakes sometimes lock up and won't let me press down to start my car. I personally believe this is an issue due to the maintenance department not doing a proper job on my brakes. If you are trying to sell a car, you should try to have that vehicle in as perfect condition as you can get it. My brakes could have been fixed, along with the sensor in one of my tires. I am very disappointed with this dealership and would have returned the car if it wasn't for my need of a vehicle. I advise anyone not to buy a used car from this dealership and I don't understand why these problems could not have been fixed before selling the car. Aside from all of the issues, it runs great. My favorite part about this car is the black leather interior, the Bose sound system, and the awesome gas mileage. More

Honest, Courteous, Reliable & Knowledgeable Customer Service Aaron is definitely the go to guy if you want to experience red carpet service while shopping for a vehicle. He respects your time & your budget. NO P Aaron is definitely the go to guy if you want to experience red carpet service while shopping for a vehicle. He respects your time & your budget. NO PRESSURE from Aaron at all. His knowledge & honesty keeps a crowd of loyal customers returning year after year. If you want to leave the car dealership WITHOUT that sick feeling that you've spent too much, see Aaron he's the best! More

Awesome service, super knowledgable! Frank Straface, our salesman, and Mike Nasrat, the dealership GM, provided excellent service and made sure we left the lot knowing everything we had t Frank Straface, our salesman, and Mike Nasrat, the dealership GM, provided excellent service and made sure we left the lot knowing everything we had to know. Super nice.! More

new car buyer Mohammad our salesman gave us a great price. Was very nice and very helpful with everything. Sloane dealership was also great and I would suggest the Mohammad our salesman gave us a great price. Was very nice and very helpful with everything. Sloane dealership was also great and I would suggest them to everyone that wants a new vehicle. More

Consistently Outstanding Service Just completed another outstanding service appointment on our Toyota Highlander. Originally bought the car from Mohamed couple years back. Have alwa Just completed another outstanding service appointment on our Toyota Highlander. Originally bought the car from Mohamed couple years back. Have always taken the car back to Sloane/Malvern for routine/periodic/required service. Today's service was usual pleasant, efficient, expeditious service experience with Dennis Hoffman and Sergio Santana. Waiting room area is great, restrooms were spotless, everyone on the staff has pleasant, upbeat demeanor. It is actually a bit of a drive from my residence to the Malvern location, but because of the outstanding service I always have received, I wouldn't think of taking the car to any other Toyota dealer location even though there is one much closer to my residence. Can't say enough about how great this dealer/service agency is!!!! More

great people and service just purchased my second rav4 from Sloan in Malvern from Mohammed. would not buy from any other dealer or Mohammed on the planet, period. so, hats off just purchased my second rav4 from Sloan in Malvern from Mohammed. would not buy from any other dealer or Mohammed on the planet, period. so, hats off to them. More

Outstanding customer service!! We couldn't have been happier with our new car and the great customer service we received from Aaron and the team. We didn't feel pressured or rushed We couldn't have been happier with our new car and the great customer service we received from Aaron and the team. We didn't feel pressured or rushed, both Aaron and Jimmy stayed late to answer our questions and get us on our way. Aaron was very thorough making sure we understood everything, and we'd recommend him to any of our friends. More

Another great experience with Mohamed! I have known Mohamed for 15 years. Every member of my family will only work with him. He has never disappointed me or any person I have referred to hi I have known Mohamed for 15 years. Every member of my family will only work with him. He has never disappointed me or any person I have referred to him. If you have been shopping around or just started thinking about buying a car, I would highly recommend you stop in and see Mohamed. If he's busy (like most good salespeople usually are) I would suggest you wait for him. He's worth your time to speak to directly. You won't feel pressured at any point - you will have a salesman actually listen to what you need and want, and he will work out a deal you'll be happy with for years to come. I bought a used 4Runner after trading in my 240k mile 4Runner. I was impressed with how everyone at Sloane treated me. Mohamed in the selection and working out the price, Mike Nazrat in welcoming me to another purchase and Jim Horrex when working out the payment and banking options. Even the used car manager came out and introduced himself after appraising my trade-in. Great place to buy a car and wouldn't go anywhere else! More

Came to get a value on Explorer....left with a Rav4 So I came to Sloane to just get a value on my 2007 Explorer as a trade-in since my wife and I JUST started thinking about replacing it. Frank, the aw So I came to Sloane to just get a value on my 2007 Explorer as a trade-in since my wife and I JUST started thinking about replacing it. Frank, the awesome sales person at Sloane answered every question I had about the differences between purchase and leasing and was extremely helpful. After spending an hour with me, I decided I liked the Rav4 and that I would be leasing the one that I had test driven. They worked with me to meet my finances, and made me feel completely at home. I would definitely recommend Sloane Toyota of Malvern to anyone, and will most definitely be getting my next vehicle there as well. More

Wonderful experience! Mohammed was such a great sales person to work with. He got me a great deal without the normal stress of going to a car dealership! I will be recommen Mohammed was such a great sales person to work with. He got me a great deal without the normal stress of going to a car dealership! I will be recommending him to anyone who is looking to buy a car! More