Sloane Toyota of Malvern

Debbie Burgess was fantastic! The overall dealership lacked significantly in making me as the customer feel valued. This was shown in the lack attention as I walked into the deale The overall dealership lacked significantly in making me as the customer feel valued. This was shown in the lack attention as I walked into the dealership, finding someone to assist me in connecting with Debbie, and being told by Debbie’s finance person, as I was attempting to negotiate pricing, that because I was interested in one of their top selling models that the lack of my business would not effect them at all. I completely understand that his reasoning being “since Covid, the days of customers being able to negotiate price have reversed in favor of the dealerships” but an attempt to garner my business would have been more professional. I normally don’t take the time to fill out these surveys but I thought it would benefit Debbie as I feel the finance person detrimentally impacted her opportunity to close a sale. More

Great job keep going jay you always take care of us . Everyone should buy the cars from hin super nice guy Everyone should buy the cars from hin super nice guy More

We thought everyone did well especially Bill Sherly our salesman. We have no complaints except we thought the time it took to sign papers at the end could be shortened salesman. We have no complaints except we thought the time it took to sign papers at the end could be shortened More

Nicole is a fantastic sales woman very knowledgeable and everyone at the dealership are friendly and courteous make you feel welcome everyone at the dealership are friendly and courteous make you feel welcome More

Debbie got me my dream car before my birthday! The whole process was smooth and I’m glad I went with Sloane Toyota of Malvern. The whole process was smooth and I’m glad I went with Sloane Toyota of Malvern. More

We had a fairly long wait for our car because of the backlog on orders of the Prius 2023. James Brooks regularly kept us updated on the status of our order and was very helpful throughout the process of backlog on orders of the Prius 2023. James Brooks regularly kept us updated on the status of our order and was very helpful throughout the process of completing the purchase of the care. More

Eric was amazing to deal with! He’s made the car purchasing process easier and enjoyable as we joked and chatted. He explained everything and worked with me to make sure he wasn’t He’s made the car purchasing process easier and enjoyable as we joked and chatted. He explained everything and worked with me to make sure he wasn’t selling me something that I didn’t want. If you’re going to Sloane Toyota, ask for Eric More

They have really helped me finding my first car in US. I really appreciate all efforts by Jay. I really appreciate all efforts by Jay. More

Cannot recommend Mohamed enough! He got us the best offer for our trade in and our new car and was super personable and friendly the whole time. He even gave the sale to the younger He got us the best offer for our trade in and our new car and was super personable and friendly the whole time. He even gave the sale to the younger sales rep who helped out. Definitely get your next car from Mohamed and Sloane Toyota! More

The dealership had a very welcoming atmosphere. Eric was great and helped my wife and I find the right vehicle. We test drive multiple ones and finally found the right one. Eric was very knowledgea Eric was great and helped my wife and I find the right vehicle. We test drive multiple ones and finally found the right one. Eric was very knowledgeable and made our experience great. More