Sloane Toyota Malvern - Service Center

I have been coming there for 14 years when I bought my car there. Always had good service. Everyone very pleasant.Had Alex last time and he was pleasant, helpful and explained everything to mei trust what car there. Always had good service. Everyone very pleasant.Had Alex last time and he was pleasant, helpful and explained everything to mei trust what they tell me , that’s why I keep coming back. More

Quickly resolved the problem with my vehicle in a very professional manner in a short time. professional manner in a short time. More

Sloane Toyota has excellent Customer Service! I worked with Kristine and she made sure that my car was finished at the time I requested. I have leased 3 Toyotas and I have been very satisfied wi I worked with Kristine and she made sure that my car was finished at the time I requested. I have leased 3 Toyotas and I have been very satisfied with my relationship with Sloane. More

I purchased my RAV4 at Sloane and have always been satisfied with service. Alex was my service rep. at my service visit on1/11. Check-in was smooth. Alex answered all my questions and kept me notifi satisfied with service. Alex was my service rep. at my service visit on1/11. Check-in was smooth. Alex answered all my questions and kept me notified of progress and problems. Was very satisfied with my experience with Alex. More

Very professional and fair sales and service department. Excellent communication from scheduling to completion of service appointments Excellent communication from scheduling to completion of service appointments More

Dennis and the service team at Slone are too rate, I came in w/o an appointment to get my 22 TRD Pro 4Runner’s initial PA state inspection as it was purchased out of state along with gettting the issue of st in w/o an appointment to get my 22 TRD Pro 4Runner’s initial PA state inspection as it was purchased out of state along with gettting the issue of steering wheel Shake at 50-60mph investigated Dennis managed to get me in same day and got the issue fixed truck drives like a dream now They are my preferred dealer for all future service needs More

Bassam Dahleh has always provided great customer service, but also went above and beyond to make sure my family and I were safe. He suggested a road-service plan and it was a life-saver when my daughter had but also went above and beyond to make sure my family and I were safe. He suggested a road-service plan and it was a life-saver when my daughter had a flat while I was out of town. Bassam then helped her and I to have the car ready for my return, all of this was done via text until I was back in the U.S. Unbeknownst to me I was initially texting Bassam's personal phone, VERY early in the a.m., and yet he continued to provide communication and service that made a tremendous difference. Thank you Bassam! More

Alex Kocsy was very professional. Parts were ordered and waiting for the appointment. Check in was easy. Work was completed on time. I would definitely recommend service with Alex Parts were ordered and waiting for the appointment. Check in was easy. Work was completed on time. I would definitely recommend service with Alex and Sloane to others. More

Superb customer service, able to find parts for a 1999 Toyota Avalon in a timely manner Toyota Avalon in a timely manner More

Yesterday I submitted a negative review of Bassam Dahleh regarding my experience with him during a service visit. Bassam Dahleh was informed of my complaint and immediately reached out to me to apologize. H regarding my experience with him during a service visit. Bassam Dahleh was informed of my complaint and immediately reached out to me to apologize. He told me his comments were well intended but it was sorry that his words impacted me in a negative way. Often when you complaint you only receive lip-service from the management team and the employee. I applaud Bassam Dahleh for his apology and offer to help me with the situation with my automatic start once I have the after market one removed. I really would like to THANK Bassam Dahleh because his apology meant the world to me. Kudos Sloan Toyota More