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Smail Honda

Greensburg, PA

Overview
Reviews
4.9
885 Reviews
Call Dealership (724) 871-3375
View Awards

5043 U.S. 30

Greensburg, PA

15601

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Showing 885 reviews

October 09, 2023

Very professional service manager, Brandon, who was very helpful.. only a couple hours was required for my maintenance issues. More

by ggd715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stephenson
Report | Print
Oct 10, 2023 -

Smail Honda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 03, 2023

Quick and easy to work with. And always keeps me informed of the progress. Excellent customer service. More

by Lizbitalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Brandon Stephenson
Report | Print
Oct 04, 2023 -

Smail Honda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 02, 2023

Returned calls to me promptly. Answered all my questions extensively. Kept me updated with arrival of my car ! More

by cfarkas87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cowan, Justin Thompson
Report | Print
Oct 02, 2023 -

Smail Honda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 02, 2023

My oil change took almost 3 hours and is supposed to be 45 minutes and I’m leasing my CRV and I have less than 13k in mileage and your technician says I needs new tires, which is crap…what kind of tires ar More

by Rhillwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Sabino
Report | Print
Oct 03, 2023 -

Smail Honda responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. I have forwarded your review to the manager who will be contacting you soon. Thank you.

September 27, 2023

Labor costs were way too high compared to the cost of the parts. It made the total really expensive. More

by oldeturtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Brandon Stephenson
Report | Print
Sep 28, 2023 -

Smail Honda responded

Hi, thank you for your honest review! If you need anything else please don't hesitate to call!

September 25, 2023

They are the best. We've been coming here for over 25 years. Great service and great people! More

by wizguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie Greco, John Falenski - both Five Stars, Frank Sabino
Report | Print
Sep 25, 2023 -

Smail Honda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 21, 2023

The service department is immaculate. Whatever work needs done on my vehicle is done efficiently. Frank and Brandon are always professional as well as genuinely kind. More

by dwiley48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Brandon Stephenson
Report | Print
Sep 25, 2023 -

Smail Honda responded

Hi! We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care

September 20, 2023

Scheduled an appointment and was in and out in the 45 minutes for an oil change and tire rotation. Appreciate the fast service. More

by tlh19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stephenson
Report | Print
Sep 20, 2023 -

Smail Honda responded

Hi! Thank you for taking the time to let us know how we did. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 19, 2023

They always take care of my needs on time and correctly. Always available to answer questions. More

by dghellmann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Brandon Stephenson
Report | Print
Sep 20, 2023 -

Smail Honda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 19, 2023

All employees are friendly, welcoming and helpful. Vinnie took good care of my car needs today. I trust them to do the right thing. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Thompson
Report | Print
Sep 20, 2023 -

Smail Honda responded

Hi! We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care

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