Smail Honda

Great dealer to go with great product We begin shopping with the intention of buying a used car, 50 K miles or so. As a previous Honda owner (which lasted 15 years, 206K miles and stil We begin shopping with the intention of buying a used car, 50 K miles or so. As a previous Honda owner (which lasted 15 years, 206K miles and still sold within 36 hours of a listing on Craig's List at DOUBLE the offered trade-in value), we were naturally drawn to Honda, but considered and even test drove equivalents by Scion, Nissan, Ford and others. We also shopped around for price. Honda doesn't do much negotiation on price and the only place we found a lower price was in Indiana, PA for a mere $75 less-- not really worth the drive when you want a first class dealer to go with the first class product. Next, we eliminated dealers with whom we weren't comfortable. They only let you do the equivalent of a test drive around the block. Smail and the Nissan dealer, however, was excellent. They were both so good, it was a very, very close call but, in the end, we gave Honda a slight edge based on the quality of the product. Wes also helped us discover that with the price of used vehicles at its peak plus much better finance rates for new, we ended up buying a new vehicle for just about the same monthly payment. No pressure, jut plain patience and excellent service while we took about six weeks from initial contact to purchase. More

Another Great Experience I recently purchased a new CR-V at Smail Honda Village. My experience was great and I did not feel pressured to purchase until I was ready. We arriv I recently purchased a new CR-V at Smail Honda Village. My experience was great and I did not feel pressured to purchase until I was ready. We arrived at what I believe was a very fair deal. My salesperson Curt Greek was very knowledgeable about the CR-V and its features and pointed out everything I needed to know. I purchased my last Honda from Smail also and was happy to do business with Curt again. Trevor in finance made the process smooth as well. He had all of my paperwork ready on my arrival and explained it all in detail. Again, I did not feel pressured to purchase any extras that I didn't choose. I highly recommend the staff at Smail Honda Village and look forward to doing business with them in the future. More

Best experience ever! This week our search for a new car ended in the best way possible! We had been to numerous dealers (including another Honda dealership). On the recomm This week our search for a new car ended in the best way possible! We had been to numerous dealers (including another Honda dealership). On the recommendations of friends, we came to Smail. Our experience was wonderful. Not only was our associate, Curt Greek welcoming, he was knowledgable and helpful. We found exactly the car we were looking for, and everyone involved was courteous and professional. I love my new CRV! Thank you to everyone! More

a very acceptable experience From when we entered the dealership until we left the workers were courteous and willing to help anyway they could. We were not pressured or pushed in From when we entered the dealership until we left the workers were courteous and willing to help anyway they could. We were not pressured or pushed into any decision, and our questions were answered to our understanding. More

New car evaluation Mr. Curt Greek, of Honda Village, did an outstanding job of showing me my new Odyssey with a test drive and discussion of the new vehicle in compariso Mr. Curt Greek, of Honda Village, did an outstanding job of showing me my new Odyssey with a test drive and discussion of the new vehicle in comparison with my current old Odyssey. He showed me many of the new vehicle's operating settings. Also, after some negotiations, we arrive at an acceptable purchase price. More

Easy Leasey We traded in a leased Civic and decided to lease a 2015. The process was flawless, the car we wanted was in stock, and in spite of below freezing cond We traded in a leased Civic and decided to lease a 2015. The process was flawless, the car we wanted was in stock, and in spite of below freezing conditions, our rep Curt Greek helped clear out the old one and had us on our way in no time. marfog616 More

Great service and easy process We went to the dealer to look at one vehicle. Michael Arndt met us at the door and checked on the vehicle. It was at their other Smail preowned lot do We went to the dealer to look at one vehicle. Michael Arndt met us at the door and checked on the vehicle. It was at their other Smail preowned lot down the road, but he asked if we wanted to look at a Honda CRV that was just traded two days prior. Michael took us on a test drive and we negotiated a fair price. It was so easy. I completed the paperwork and have my new vehicle in less than 5 days. Michael was wonderful to deal with and because he showed initiative my search for a new car ended the same day it started. Thank you for a stress free experience! More

Test Drive Ran out of gas Jeff Smail followed up and apologized. He treated us great. No issues with Smail, just the optimal rep was not very professional. Sales rep Br Jeff Smail followed up and apologized. He treated us great. No issues with Smail, just the optimal rep was not very professional. Sales rep Brad is terrible. ran out of gas on a test drive. he offered no apology or explanation. waited 20 minutes in a freezing car for gas. Nissan getting a sale thanks to Brad and poor service from Smail Honda. More

Person Centered! From negotiation to purchase the process was smooth...quick, efficient, and the efforts placed by both Curt and Trevor was outstanding! They truly und From negotiation to purchase the process was smooth...quick, efficient, and the efforts placed by both Curt and Trevor was outstanding! They truly understood my needs, and catered to my request. More

purchase new crv Curt is great to work with. He understood and worked with me for a successful purchasing experience. A true sales professional, he explained all of th Curt is great to work with. He understood and worked with me for a successful purchasing experience. A true sales professional, he explained all of the options and alternatives available. Subsequent to purchase, he meticulously went through features and operations of vehicle. More