Smail Honda

My wife and I are in our 50's and have been buying cars for 30 years. We have never had a car buying experience as pleasant as we had with Wes Dey at Smail Honda Village. Being an accountant, gettin cars for 30 years. We have never had a car buying experience as pleasant as we had with Wes Dey at Smail Honda Village. Being an accountant, getting the best price possible is my top priority once I decide upon the vehicle that I want to buy. Wes gave us a great price right from the beginning and made the process as simple and painless as possible. We bought our CRV over the internet and did not even meet Wes in person or visit Smail Honda Village until we signed the papers and picked up our vehicle. Due to their "NO pressure" sales approach, excellent price and refusal to play the games that other dealers play, we bought our CRV off of Wes at Smail Honda Village rather than another Honda dealership that is much closer to our home. A sincere thank you to Wes and everyone else at Smail! More

I highly recommend Smail Honda Village, we recently purchased a new Crosstour with the aid of our salesman, John Myers. The experience from top to bottom was exceptional, ZERO pressure, just a willingn purchased a new Crosstour with the aid of our salesman, John Myers. The experience from top to bottom was exceptional, ZERO pressure, just a willingness to listen to our needs and deliver them! Pulled in to the dealership to find Trevor Henderson in finance basically waiting with the paperwork ready to sign and drive. To say that car buying has needed a makeover for some time is an understatement. Trust this..... look NO further than Smail Auto Group! More

Had the opportunity to work with Tony Anthony at your dealership recently while looking to upgrade to the 2014 Honda CRV. Tony was more than helpful getting us out for a test ride with the CRV, while an dealership recently while looking to upgrade to the 2014 Honda CRV. Tony was more than helpful getting us out for a test ride with the CRV, while answering any questions we had. When we came in to the dealership to pickup our new vehicle Tony had made arrangements to meet with Trevor Henderson and all paperwork was taken care of in a orderly and quick fashion. Tony explained to us , and showed us, how to operate the CRV and again was able to answer our questions and has offered to assist us with any questions we might have in the future. Working with Tony has been a great experience and the Smail Family Dealership should be proud to have such a valuable asset. Carolyn G. More

Curt Greek was helpful, friendly, and informative from start to finish of a complicated transaction in which I had two trade-ins. I got a goood price and excellent service. start to finish of a complicated transaction in which I had two trade-ins. I got a goood price and excellent service. More

Wes Dey was wonderful to work with. He was very thorough in explaining all of the car options and features. It was a very pleasant experience! in explaining all of the car options and features. It was a very pleasant experience! More

I had a great experience at honda village. I was recommended to go there from a close friend who also recommended Chris Varade. Chris was very helpful. recommended to go there from a close friend who also recommended Chris Varade. Chris was very helpful. More

We are repeat customers of Curt Greek. Fast, friendly, efficient. We were very specific on what we wanted and he was the only dealer who took the time to listen and got us exactly what we wanted. Thanks efficient. We were very specific on what we wanted and he was the only dealer who took the time to listen and got us exactly what we wanted. Thanks! More

The experience that I had when making my recent purchase of a honda accord hybrid was very professionally handled but my salesperson Curt Greek. Curt was the type of salesperson that you don't often hear a of a honda accord hybrid was very professionally handled but my salesperson Curt Greek. Curt was the type of salesperson that you don't often hear about. He was not a pushy salesman. He treated me like I was part of his family by caring what I wanted and needed on the car that would make me happy. Curt went way overboard to find me the exact car that I wanted. That particular car was to go to another dealership in another state but he asked that it be sent to Honda Village for me. The accord hybrid exl cars are few and far between so Curts effort to acquire one was extraordinary. He kept me informed of every step along the way until the car was at the dealership and ready for me. The sales manager Patsy Dorazio and Curt Greek were very friendly and knowledgeable about their jobs, which made this a very positive experience for me? Thanks again Curt and Patsy! More

This is the fourth vehicle I have leased from Smail Honda. I am always pleased with the overall experience and the sales, service, business people go above and beyond for the customer. Honda. I am always pleased with the overall experience and the sales, service, business people go above and beyond for the customer. More

I visited Smail Honda Village several times speaking with their sales person, Chris Varade. I also called him with questions re. a new Honda and he always answered each question honestly and with integrity their sales person, Chris Varade. I also called him with questions re. a new Honda and he always answered each question honestly and with integrity. He is extremely knowledgeable about all of the vehicles they sale and helped me pick out the right one with my history of driving and lifestyle. I have had very bad experiences with the prior sales people and managers at other dealerships so I was very hesitant about how this experience would go. Chris changed my opinion due to his professionalism, being so easy to deal with and he never once pressured me which was a new experience! He arranged for me to take a Honda Civic automatic out for a long drive as I had always driven manuals so I didn't think I would like it. I was wrong and he was right about my loving it once I drove it. He knew what price I wanted to pay for it as I had done a lot of research ahead of time and went in with my research papers. While driving the new car, he was working with the sales managers and coming up with some figures in case I liked the car and wanted to purchase it. He made buying this car a "breeze" and a very pleasurable and satisfying experience. Negotiating the price and trade in price on my old car (a Honda Civic with over 213,000 miles on it) was very easy and never once stressful. I was suppose to get the car three days later, but I needed it earlier due to an unforeseen emergency. I called Chris but he was off that day, so I spoke with Patsy Darazio, the General Sales Manager, who was extremely helpful and understanding of my situation and concerns. He called Chris and Chris called me right back and even though it was his day off, he then went into the dealership and made sure the new car was ready for me to drive that day before they closed. Since I arrived so close to closing time and it was Chris' day off, they arranged for me to sign the title to my trade-in the next day. When I went back, Chris answered all of my additional questions and showed me the entire car again and went over it in complete detail and said I could always call him and come see him if I had any more questions. He even stayed way pass their closing time to show me how to use all of the different items on the new car! I never heard of a sales person doing that before. He never rushed me and made me feel as though I was the only customer but I know that wasn't true as he is very popular due to his expertise and easy-going personality. He truly is an amazing, caring and unique sales person. I highly, highly recommend Chris and going to Smail Honda Village without any hesitation whatsoever to anyone looking for a stress-free deal, great service not only personally but also with the vehicle. Also, Trevor Henderson in the Financial Department did a fantastic job, too, and was very easy to work with and explained everything and all of the papers I needed to sign and why and gave me copies of everything. From now on, I will only buy my cars from Chris Varade and Smail Honda Village. More