
Smail Honda
Greensburg, PA
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Best experience that my husband and I ever had purchasing a vehicle. We would definitely return to Smail Honda Village when we decide to purchase another vehicle! I first contacted Frank Moyer, salesman, a vehicle. We would definitely return to Smail Honda Village when we decide to purchase another vehicle! I first contacted Frank Moyer, salesman, by phone to clarify some things I saw on their website regarding the vehicle we were interested in and the Certified Honda Warranty. He was very knowledgeable and answered every question that I had. After visiting some dealerships in our local area, we decided to make the hour and a half trip to Greensburg to look at the vehicle we were interested in. Upon arrival, it began to rain. Frank made accommodations so we were able to view the vehicle out of the rain. He walked around the vehicle with us and explained every detail about the vehicle. Once we were ready to take a test drive, he rode along explaining all the interior features, answered any questions we had, and insisted that both my husband and I drive the vehicle before we considered purchasing it. He worked very hard for us getting the best trade in value for our current vehicle and the best price for the vehicle we were purchasing. While we were waiting to complete our financing paperwork, Frank was very accommodating providing snacks and drinks for our family. Our experience with the Financing Department was just as good. Eric Woodmancy completed all of our paperwork and explained everything we were signing in detail. He was able to get us a better interest rate, which allowed us to purchase an additional warranty. Both Frank and Eric worked an hour past the dealership closing, so we could take the vehicle that day and would not have to return at a later date. I would definitely recommend Smail Honda Village to anyone. It was worth the drive for the pleasureable experience we received. More
Jeff went out of his way to have the car ready and waiting with a huge bow when we came to pick up the car with our daughter, knowing it was a surprise for her birthday. Mr. Connelly helped us with al waiting with a huge bow when we came to pick up the car with our daughter, knowing it was a surprise for her birthday. Mr. Connelly helped us with all of our financing paperwork and was timely and courteous. It was a very good experience. More
My experience with Smail Honda, and Ralph in particular was absolutely wonderful.He helped me find the exact vehicle I was looking for, and with no;high pressure sales tactics, only a warm, friendly and h was absolutely wonderful.He helped me find the exact vehicle I was looking for, and with no;high pressure sales tactics, only a warm, friendly and helpful attitude. This was my very first solo car purchase, and I would most definitely return to Smail for future purchases, even though they are farther than many dealers near my home. The drive was well worth it. I will most definitely recommend Smail Auto, and Ralph Kercheval to all my family and friends!!! More
I usually don't enjoy purchasing a car because I find it tedious and a high pressure to buy experience. I had a wonderful experience when I purchased my car from Smail Honda Village. The salesman tedious and a high pressure to buy experience. I had a wonderful experience when I purchased my car from Smail Honda Village. The salesman was knowledgeable and professional, as well as the manager. Both were very helpful in explaining all details of the purchase. I will gladly go back for my next car and have told my brother-in-law about my experience and he will also use Smail when he purchases his new vehicle in the near future. More
Curt was great. He was very easy to work with and the entire process went smoothly. He made us feel very welcome and didn't pressure us into a purchase. entire process went smoothly. He made us feel very welcome and didn't pressure us into a purchase. More
The entire experience was great. We negotiated via email and phone, Smail found the car we wanted in the color we wanted (no other dealer could "find" one), they gave us the best price, and they were very g and phone, Smail found the car we wanted in the color we wanted (no other dealer could "find" one), they gave us the best price, and they were very gracious, professional, personable, and NOT high pressure during the sale. We do live about an hour drive from their dealership, so it is unlikely we will go there for service, but I will definately contact them the next time we go car shopping. More
This was the absolute easiest new car purchase I've ever experienced. Chris was very helpful to my husband, who had to coral my 1 year old while I decided on a vehicle. We did not play a numbers game, bac experienced. Chris was very helpful to my husband, who had to coral my 1 year old while I decided on a vehicle. We did not play a numbers game, back and forth and I sincerely appreciated it. I felt like they made me a great offer and did not play the bargaining game. I will definitely be back! More
Salesmen Terry Casteel was a pleasant and friendly person to work with. Even though I thought I should have gotten a little more for my trade in overall, I am very pleased with the end results. I am pleased to work with. Even though I thought I should have gotten a little more for my trade in overall, I am very pleased with the end results. I am pleased with my new Honda, and I would to recommend to my friends to deal with Terry and Smail Honda for any of their new car needs. More
I bought a new 2012 Honda Civic and was so happy with how I was treated. Vince Ciacco and John Myers were so very nice. I would recommend the dealership to anyone who is looking to buy a new or used car. I was treated. Vince Ciacco and John Myers were so very nice. I would recommend the dealership to anyone who is looking to buy a new or used car. From the time you walk in till you leave you are treated right. More
Chris provided accurate information and was helpful in the decision making process. He is friendly and kept in mind the good of the customer over the sale. The information provided, his manner, all re the decision making process. He is friendly and kept in mind the good of the customer over the sale. The information provided, his manner, all reflected credit on the dealership and Honda Motors. In my opinion, his attitude would well serves Honda, and could be a model on sales and customer relations in general. More