Smail Honda

I recently purchased a Honda CR-V and had a terrific experience at Smail Honda Village in Greensburg. John Myers definately made buying a new car easy! He was very knowledgeable and really went out of h experience at Smail Honda Village in Greensburg. John Myers definately made buying a new car easy! He was very knowledgeable and really went out of his way to make sure I was satisfied. On the day I received my CR-V I found a scratch. I was very disappointed but John assured me that he could have it fixed with no problem. He made me an appointment at the body shop, loaned me a car and had the scratch fixed in a couple hours! The body shop did an excellent job. I would definately recommend John Myers and Smail Honda Village to anyone looking to buy a car. More

I am filling this review the second time, since I am not I am filling this review the second time, since I am not sure if it was properly submitted the first time. Recently I bought a new Accord 2011 I am filling this review the second time, since I am not sure if it was properly submitted the first time. Recently I bought a new Accord 2011 SE from Smail Honda Village, and I am very pleased with my entire experience. The dealer, Curt Greek was very nice and answered all my questions, and gave me very good deal (I bought the car for a much cheaper price, than I expected to pay based on the average price paid for this car I found in internet). This was my first experience of buying a new car from dealership, and based on what I read in internet I was expecting that dealer will try to rip me off and that I would have to be an expert in buying cars, in order not to pay too much for the car. However, the dealer was honest with me and I didn't have to put any effort to get the price I expected (as I mentioned, I paid lower price than I expected to pay). After we agreed on the price, Mike Donnelly processed the paperwork. He explained me properly the extra options they had, and explained in clear terms which options I might need (but I don't necessarily have to have), and which options I might not need. I decided to take couple of options. Both Curt Greek and Mike Donnelly were very professional, and were friendly and honest with me, and I had a very good experience buying my new car. If I decide to buy another Honda in the future, I will definitely buy it from Smail Honda Village, provided I also have a good experience with my car service. More

Jeff worked hard at getting me a deal worked out. I thought I should have gotten more for my trade but I understand the reasons why I got the deal I did. Also the finance guy was very upfront with me a thought I should have gotten more for my trade but I understand the reasons why I got the deal I did. Also the finance guy was very upfront with me and explained a lot about gap insurance and why I received the deal I did. I have had the car back for some minor repairs and that has also been a pleasant experience. More

I recently had the pleasure of meeting Curtis Greek and working with him to complete my purchase of a new 2011 Honda CR-V. I'd heard good things about Smail Honda Village so I thought I'd give them a try. working with him to complete my purchase of a new 2011 Honda CR-V. I'd heard good things about Smail Honda Village so I thought I'd give them a try. A couple of my past experiences purchasing a vehicle from other dealers had left me feeling drained and disappointed. My experience with Curt and Smail Honda Village was the exact opposite. From my first contact via the internet with Curt, I was pleasantly surprised. He was courteous and patient. He spent time going over all the features of the CR-V and answering my questions. He didn't speak down to me as though I didn't know what I was talking about--he listened and knew what I wanted. We came to an agreement on price and the deal was done--simple, quick and most importantly, fair. The vehicle was ready when promised and sparkled when I picked it up. Thank you to Curt, to Eric in the financing office and to the service people behind the scenes who made my new car buying experience one I will speak of with pleasure. More

We recently purchased a 2011 Honda CRV and could not be happier with the experience. From the beginning, our salesman Henry Bachorski was outstanding. He was very knowledgeable about the CRV we were inte happier with the experience. From the beginning, our salesman Henry Bachorski was outstanding. He was very knowledgeable about the CRV we were interested in and answered all our questions. We felt very comfortable with Henry and he made our car buying experience very pleasant. We would definitely recommend Henry and Smail Honda Village to anyone. We will definitely visit Henry and Smail Honda Vilage for our next vehicle purchase. More

This was our first Honda purchase. We priced new CRVs using online services. Smail Honda Village and one other dealer were the lowest priced of six western Pa dealers. We were apprehensive when we stoppe using online services. Smail Honda Village and one other dealer were the lowest priced of six western Pa dealers. We were apprehensive when we stopped by for a test drive, but after meeting Tom Sylvester, we found our concerns to be completely unfounded. There was NO pressure whatsoever. Tom answered all of our questions, was courteous, knowledgeable, and made us feel very comfortable in this experience. He handled all our details, and pointed out various features of the CRV, without seeming like a "salesman". Similarly, when we went to sign the agreements in the finance office, Eric was fast, efficient, courteous, and genuinely friendly. He explained all the optional services, products and coverages available, without making us feel pressured in any way. We were particularly impressed that Smail Honda installs mud guards on all new cars without charge. Nice touch. We have already, and will continue to recommend Tom to friends and neighbors, and when it's time to replace our other vehicle, we'll be back. More

I recently purchased a 2008 Honda Pilot from Smail Honda Village and it was a very positive experience! I found the Pilot online, inquired about it and Henry Bachorski returned my inquiry immediately. He Village and it was a very positive experience! I found the Pilot online, inquired about it and Henry Bachorski returned my inquiry immediately. He was very helpful, friendly and courteous making the entire buying experience a comfortable and relaxing one. He answered my many questions and patiently worked with me to find a fair and acceptable price for the Honda. He came in on his day off to deliver the car to me and it was a quick and easy process from start to finish! I am extremely happy with my new Honda Pilot and would definitely buy from them again. I highly recommend Smail Honda Village to anyone who wants a great car or SUV at a fair price. You won't be disappointed!!! More

The response to my first internet/email inquiry was fast and direct, so that I was interested in visiting the dealer. The appointment was easy to setup and Curt was very helpful in letting my wife and I tes and direct, so that I was interested in visiting the dealer. The appointment was easy to setup and Curt was very helpful in letting my wife and I test drive and then explore all the features and colors available in the new Honda CRV. He was friendly and understanding of our concerns and wants in a new car. He explained the available options without without pushing them and accepted our decisions. The sale experience and responsiveness was great! More

Henry supplied good customer service. He answered my questions and did not push to hard. I appreciated that he did not use the "hard sell" tactic. On my first visit, he showed me the cars that I had i questions and did not push to hard. I appreciated that he did not use the "hard sell" tactic. On my first visit, he showed me the cars that I had indicated online that I was interested. He supplied me with pricing information. Later in the week, I returned to look at one of the cars. Henry was available, we took a test drive, and Henry offered additional pricing and financing information. On the second visit, I did interact with a receptionist. She was a bit distracted and I noticed that her computer monitor was showing a face book page. On my last visit, I did make a decision to by the car. The car was ready except for a 2nd key that needed to be made. Henry introduced me to Eric for the business manager. Eric was efficient, but relied on prior information to pre populate some of the fields on the MV-4ST Form, the application for registration. It turned out my former spouse's birth date was entered into the birth date field. I called the next day, but I am not sure that the mistake was ever fixed at the PennDot level. Also, my work phone number is incorrect. I tried to get that corrected at a prior service appointment for a former car, but apparently, that was never corrected in the database. I waited 2 days for a call regarding the second car key. I did end up emailing Henry and he responded that they needed the car I bought in order to cut the key. He offered to pick it up at my work site. I now have the second key. Overall, the experience was good. If attention had been paid to some of the details, I would have rated the experience as great. More

My experience with this dealership was absolutely wonderful. I was in the market for a new Honda Ridgeline RT and they not only got me a great price, but a wonderful vehicle. Henry was very pleasant wonderful. I was in the market for a new Honda Ridgeline RT and they not only got me a great price, but a wonderful vehicle. Henry was very pleasant as is the rest of the staff at the dealership. Henry, was very easy and hassle free to deal with. Before leaving the lot with my new vehicle, Henry made sure that I knew all the great features of my vehicle, and how to use them. I would recommend this dealership to anyone who wants a hassle free car buying experience. Greated with smiles and the generousity continued. More