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Smart Toyota of Quad Cities

Davenport, IA

4.5
79 Reviews

1501 E 53rd St

Davenport, IA

52807

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Showing 79 reviews

September 15, 2024

Great experience buying my new RAV4 XLE at Smart Toyota 9/14/24. Quick and easy! Worked with Caleb Guyton before when purchasing new 2018 RAV4. Best experience ever. I requested him for my new 2024 RAV4 X More

by mjcarp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Guyton (salesman) Benjamen Watts (finance)
Oct 09, 2024 -

Smart Toyota of Quad Cities responded

Hi there! We truly appreciate your positive feedback! We're grateful to receive such kind words and hear about your experience.

August 27, 2024

Don’t do it! had a brake job and they forgot to adjust my emergency brake. This put my family at risk when I needed the brake! Had it fixed at another dealer who More

by jschmuki
Recommend Dealer
No
Employees Worked With
Brandon
May 08, 2024

Great experience. Quick and easy. Alonozo and James worked hard to put me in a great Corolla hatchback !!! More

by rguthrie33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonozo and James
Jun 17, 2024 -

Smart Toyota of Quad Cities responded

Hi! Thank you so much for taking the time to share your positive thoughts about your experience with us! We are absolutely thrilled to hear this and we greatly appreciate your kind words.

April 21, 2024

We had a great experience at Smart Toyota. Justin gave us plenty of time to make a decision and answered all or questions. 5 stars, highly recommend! More

by daveschafer70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Holder
Jun 17, 2024 -

Smart Toyota of Quad Cities responded

Hi there! We truly appreciate your positive feedback! We're grateful to receive such kind words and hear about your experience.

February 10, 2024

Brandon was very knowledgeable and low-key. He was recommended by a friend and we were very happy working with him on purchasing a new RAV4. We hadn't purchased a new car in 9 years and there More

by Fulton Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Westmoreland, Matt Seifert
Mar 07, 2024 -

Smart Toyota of Quad Cities responded

Hi there, thank you for the review! We're thrilled you had a good experience with us and we look forward to helping you again in the future!

December 31, 2023

Test drove an SUV yesterday and liked the vehicle but wanted to get my husband’s opinion prior to purchasing it. Salesman setup an appt for us to come back today. When we were sitting down getting ready More

by Chill
Recommend Dealer
No
Employees Worked With
George, Brenton
Jan 19, 2024 -

Smart Toyota of Quad Cities responded

We are deeply sorry for your experience with our location and completely understand your frustration. We could have avoided this by informing you the vehicle was not available at this time, in which the salesperson failed to do. We had a customer agree to purchase and put a deposit to come back and do paperwork another day. After you were shown the vehicle and stated your interest in purchasing, the salesperson, who is newer to the team, came to the Manager to explain the situation. At that time, we contacted the other customer to ensure they were still coming, in the event they said no, we would have released the vehicle to you. Because they said yes, we needed to honor the commitment we made to them, as I am sure you would have wanted the same had you been in that position. This is a learning experience for this salesperson and our team, and we acknowledge that we had several missteps here, which is why we agreed to compensate you for your drive and time.

December 26, 2023

Derek Battin conducted himself with honesty and integrity, he addressed our needs and concerns as if he was purchasing the vehicle himself. More

by John D
Recommend Dealer
Yes
Employees Worked With
Derek Battin
Mar 07, 2024 -

Smart Toyota of Quad Cities responded

Hi, John! This is wonderful news. We're so happy you had a positive experience with us and that Derek took good care of you!

December 09, 2023

It's been quite a while since buying our last new vehicle and have been dreading it. Derek Battin made the entire process very easy and extremely painless. THANK YOU FOR EVERYTHING!! More

by jseyller
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Battin
Mar 07, 2024 -

Smart Toyota of Quad Cities responded

Hi there! Thank you for the review, we're thrilled you had an amazing time with us! It was a pleasure serving you!

November 03, 2023

This was a pleasant no hassle experience. That's why I have purchased 5 Toyota's from Shaun. Everyone was polite and proffesional. Worth the out of state drive to trade here. More

by jeduncan9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derick Batten, Shaun Guilfoyle
Nov 27, 2023 -

Smart Toyota of Quad Cities responded

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

October 15, 2023

Thank you for the professional people at Smart toyota in davenport,iowa. Alonzo our salesman was very professional and listened to us during the time we were there. Would really tell people to come there a More

by huisingh86@mshsi.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alonzo
Oct 23, 2023 -

Smart Toyota of Quad Cities responded

Thanks for the great review. It was an absolute pleasure serving you as a customer.

Oct 23, 2023 -

huisingh86@mshsi.com responded

Thank you again to Alonzo for the answers to our questions on Sat Oct 21. He took care of our needs and helped out alot inside the vehicle. We will tell people about Smart Toyota. Thank you.

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