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Smart Toyota of Quad Cities

Davenport, IA

4.6
76 Reviews

1501 E 53rd St

Davenport, IA

52807

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Showing 76 reviews

July 13, 2023

I purchased a 2021 RAV4 Hybrid from John Denkmann, who gave me excellent advice and service. That car was unfortunately totaled in a hit-and-run accident, so I returned to Smart Toyota to purchase another More

by Km1416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Denkmann
Jul 21, 2023 -

Smart Toyota of Quad Cities responded

Hi there! This is so great to hear! Thank you for sharing your experience with us and for choosing Smart Toyota. We truly appreciate your business!

June 08, 2023

Thanks to John Denkmann in assisting me in purchasing a 2020 Tacoma TRO 4X4 Sport!! He and the rest of the staff were up front and most helpful with this purchase! I would recommend John to anyone looking More

by clopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Denkmann
Jul 21, 2023 -

Smart Toyota of Quad Cities responded

This is great news! We're so happy to know that you had a good experience with us!

May 27, 2023

James Gooch the best! ! Taking us through the purchase of our new Toyota Corolla Cross, he spent hours making sure we understood the new car. Most satisfied! More

by rmbailie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gooch
Jul 21, 2023 -

Smart Toyota of Quad Cities responded

This is great news! We're so happy to know that you had a good experience with us!

January 18, 2023

I would strongly recommend working with Salesman Shawn Guilfoyle. My wife & I are repeat customers. We originally wanted to shop for a replacement of a wrecked 2015 Rav4 Toyota, where we were hit from b More

by gthubersportmgmt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Guilfoyle
Aug 14, 2023 -

Smart Toyota of Quad Cities responded

This is great news! We're so happy to know that you had a good experience with us!

January 17, 2023

Great place to shop for your vehicles! I’ve purchased my last 3 Tacoma’s from them through Shawn Guilfoyle and never regretted it! He does what it takes to find what you like, givers yo More

by Tankmj.mt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Guilfoyle
Aug 14, 2023 -

Smart Toyota of Quad Cities responded

This is great news! We're so happy to know that you had a good experience with us!

December 30, 2022

I purchased a 2018 Acadia from them and was taken care of very quickly and precise and done! James/Michael together did a great job! And a big thanks to Chris as well!! Everyone there is very nice! More

by Wendygary89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James/ Michael
December 06, 2022

We leased a 2023 highlander hybrid. They hide itemized lease agreement and reason is that they charge some optional costs and do not want you to know about them. They add up to couple o More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Moser and Curt Evans
Dec 07, 2022 -

Smart Toyota of Quad Cities responded

Hi Ali! We're sorry that your recent experience didn't go as either of us had hoped. We take all feedback seriously and always strive to give the best service possible. We appreciate your time and apologize for any inconvenience. If you would like to give us a call to clear up any miscommunication and see how we can best resolve this for you. Please contact our General Manager, Chris Geigle, at (563) 391-4106

Dec 07, 2022 -

Ali responded

I have read some other bar rates about Smart Toyota of Quad City and I realized that their policy is hiding additional optional charges from costumers and do not give them itemized price immediately. I met the sales manager and could not convince him a simple math equation which is: APR/2400=money factor. example 1) 6.48% / 2400 = 0.0027 this means money factor of 0.0027 equal to 6.48% which was our case. example 2) 3.49% / 2400 = 0.00145 this means the money factor of 0.00145 equal to APR of 3.49% which is the case of most APRs for auto. Either the sale manager did not understand the simple math or did not want to tell us we are right and it is bad that we understand these concepts. He simply told us that they do not care about the costumer and only their profit is very very important and they will try to hide optional costs and charge as much as possible to make money and no fairness in this case. Hiding optional charges and do not letting your costumers know about them is bullying and scam. It is not business. Anyway I do not think talking to the General Manager makes more sense if your sale manager do not want to accept simple math (as simple as 2/4=0.5).

December 02, 2022

I am a first time car buyer and Matt made the process super easy. Everyone was friendly. Would 100% recommend! More

by abbyjust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
October 28, 2022

My wife purchased a 2020 BMW and is very pleased with everything. We will definitely go see them again in the future. More

by Alexmiller197635
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, calvert
August 31, 2022

I've worked with Joe Moser now for my second Toyota vehicle through Smart. I have always found him to be personable, friendly, and professional. I would highly recommend considering Smart Toyota for yo More

by AndrewJ71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Moser
Aug 31, 2022 -

Smart Toyota of Quad Cities responded

Great to hear, thank you very much, Andrew!

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