Smith Haven Mazda

I have leased 12 cars for my family over the last 20 years... this was the best, easiest and fairest experience. My rep was Joe Collocoia - he is the best! #CX9 -Mark years... this was the best, easiest and fairest experience. My rep was Joe Collocoia - he is the best! #CX9 -Mark More

After shopping around I was happy to get my lease at Smith Haven Mazda for my first ever Mazda vehicle. I got a 2022 Mazda CX-5. The atmosphere was inviting and calm. I didn't get that typical dealer Smith Haven Mazda for my first ever Mazda vehicle. I got a 2022 Mazda CX-5. The atmosphere was inviting and calm. I didn't get that typical dealership feel. So glad I went there and painlessly got into the car I wanted. Even after I drove off the lot, Joe always returned my calls promptly if he didn't get to answer the phone right away. I really feel like they care even after a purchase. Good customer service goes a long way. Thank you Smith Haven Mazda and thank you Joe. More

Went to the service department for an oil change at 30k miles, got “recommended” $900 in services. $130 for cabin and air filters that I can purchase and change in minutes for $50, $360 for differential f miles, got “recommended” $900 in services. $130 for cabin and air filters that I can purchase and change in minutes for $50, $360 for differential fluid changes which is essentially the same work as an oil change for them, $ $75 for a/c systems check, $270 for fuel injection/air induction flush. While I understand that these services are helpful to the vehicle, I don’t appreciate the scam of recommending them based on predetermined service schedules at the lowest possible mileage threshold. Then charging ridiculous prices for simple tasks hoping people don’t know better. More

Avoid the service department at all costs. The service writers are nasty and want to rip customers off. The service writers are nasty and want to rip customers off. More

I purchased a CX5, Dennis was my salesman. He was friendly and very nice to deal with. He made the experience a very pleasant one. Everyone I dealt with there Dominic, Adam and Dennis made my He was friendly and very nice to deal with. He made the experience a very pleasant one. Everyone I dealt with there Dominic, Adam and Dennis made my experience a very positive one. After I took delivery Adam was kind enough to take the time to help me connect my bluetooth when I grabbed him in the parking lot. I highly recommend this dealership and these gentlemen. More

My daughter was looking to buy her first new/used car. She had a really bad experience at a DIFFERENT dealership so we were very skeptical. We met Phil and Dave at Smithtown Mazda and they turned it aroun She had a really bad experience at a DIFFERENT dealership so we were very skeptical. We met Phil and Dave at Smithtown Mazda and they turned it around to a great positive experience! They listened to us and they explained everything and it was such an easy smooth process. They were patient & kind and we truly appreciate their great efforts. I was so impressed that I decided to buy a car for myself!! Thanks guys for everything! More

such a shame this dealership tries their best to act professional before you buy a vehicle but once you get it ?????. They just could not care less and the same goes for their chrysler operation across professional before you buy a vehicle but once you get it ?????. They just could not care less and the same goes for their chrysler operation across the street. Wonder why car guys have bad reputations- here you can find out exactly why. Do yourself a favor and drive to another dealer where you will likely get better service and also remember if you did not get a smithaven deal you most likely got a better deal! More

We have bought two cars for Smith Haven Mazda in the past and had a good experience. I went in yesterday to buy a new CX-5 and was quoted $3000 over MSRP. It seems the car shortage has this dealer price g and had a good experience. I went in yesterday to buy a new CX-5 and was quoted $3000 over MSRP. It seems the car shortage has this dealer price gouging. I’ve checked with other dealers in my area and while many have little inventory at least they will give me a real deal. More

We had an excellent experience with everyone we encountered. Hamza was very professional. Nick and Ryan (management) very accommodating and so helpful when we had a previously poor experience with encountered. Hamza was very professional. Nick and Ryan (management) very accommodating and so helpful when we had a previously poor experience with another dealership. Smith Haven made everything run smoothly and professionally. There customer service is top notch!!! Don't go anywhere else they are the best! Thank you again for everything. More

We worked with Jonny Colorado and had a great experience. He listened to what we wanted and what we could afford and he worked hard to make it happen. He’s also very positive and energetic and we love that. He listened to what we wanted and what we could afford and he worked hard to make it happen. He’s also very positive and energetic and we love that. Cheers! Rob & Cathy More